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J
JimGoshorn
Participating Frequently
September 15, 2019
Question

Notifications Don't Work

  • September 15, 2019
  • 1 reply
  • 341 views

Ever since the new forums came online, I can't get messages emailed to me. I selected the forums to be sent and I see them listed in the notification page. I check the boxes next to each forum but no messages get through. If I go back to the list, all the checkboxes are unchecked. Any idea what is happening?

 

Latest Win 10 and Firefox

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    1 reply

    Nancy OShea
    Nancy OShea
    Community Expert
    September 15, 2019
    1. Click your avatar (top right) beside the bell icon.
    2. Click on Settings.
    3. Ensure that e-mail is not disabled.
    4. Also check Following & Notifications.

    Nancy O'Shea— Product User, Community Expert & Moderator
    J
    JimGoshornAuthor
    Participating Frequently
    September 18, 2019
    I made sure the settings are as you indicated and I am still not getting emails. After a couple of Photoshop posts it stopped again
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