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Known Participant
February 18, 2009
質問

Now have to sign in every time to forum

  • February 18, 2009
  • 返信数 79.
  • 5955 ビュー
I use several fora, but these days I'm mostly in the Lightroom forum. I've been saving the URL when signed on so that by clicking on favorites I automatically end up in the forum already signed on.

I got prompted a few days ago to associate my Adobe userid with my forum id.

Since doing that I always end up in guest mode and have to sign on every time. I tried resaving the URL (once signed on), but that doesn't seem to work either.

I log into the forum daily from the same computer and it's irritating to have to continually supply my id when it was not previously required.

Is this the way it is? Can be be fixed? Or, am I doing something wrong?

Thanks very much,

Selby
    このトピックへの返信は締め切られました。

    返信数 79

    Known Participant
    February 22, 2009
    Since when do people read FAQs?

    Seems the only people who do are often the people who need them the least.
    Stan Jones
    Community Expert
    Community Expert
    February 22, 2009
    See my post at #14.

    This remains confusing because, according to our best understanding (session vs permanent cookies), no one should NOT have to log in every time their browser is closed - including the computer being shut down. The primary exception would be a computer and/or browser that is set up with the id/password configured to auto-login.

    > On my PC ..., I must still log on every time I start browsing anew

    Is this what is actually happening? No one ever has to log in to browse; only to post. Perhaps you are referring to accessing features such as reading subscriptions; I hadn't thought of that.

    > If remembering userid has still not been enabled since last weekend, will it be re-enabled before activation of the new forums?

    Bottom line is we don't know for sure.

    > But I agree, we need someone to figure it out, then write up a FAQ to help everyone get it sorted properly.

    The problem is, if it weren't for those few (or many?) who seem to still (or again?) to have persistent cookies, it could be made clear. With them in the mix (and I am not one!), this remains confusing.

    I get digests by email, open a browser window to get up to the minute posts and to write any responses, and leave that window open indefinitely. (IE 7, and new posts I open are a new tab.) I hibernate instead of shutting down, so my browser is not closed. It may be days before I am required to login again. So for this transition, I'm not unhappy. I think Adobe's gotten the feedback that continuing session cookies would be a VERY unpopular change. So I'm not going to worry about it.

    > I think the task should be given to the cookie writing engineer.

    Ha, ha! Perhaps, in this instance, we should refer to this person as the Cookie Monster!
    PJonesCET
    Participating Frequently
    February 22, 2009
    Well on my Laptop which went belly up the other night I wasn't having any problem with signing in but I received the notice about. Changes on the way for forum and to accomadate changes we need for you do the following. The I had to give my Adobe Username or account name and Password, then I ent to another page and it asked for forum Id and password. then ticked remember me. From then on I was forever signed in.
    February 22, 2009
    The change in the cookie to force people to associate their account here with an Adobe ID is what has resulted in login problems. They are directly related, tho it is an unintended consequence. Whether it's because they have yet to get it right is a question. I think a lot of people have gotten it, but are still being forced to log in. But I agree, we need someone to figure it out, then write up a FAQ to help everyone get it sorted properly. I think the task should be given to the cookie writing engineer.
    Kath-H
    Inspiring
    February 22, 2009
    I'm sure if anyone understood it they would ;)
    Participating Frequently
    February 22, 2009
    OK, I am confused. I have read through several of these threads and I don't understand the status of the "cookie issue". Here is what is happening to me (still today, 22-Feb-2009):

    On my PC at home with WinXP and Firefox 3.0.6, I must still log on every time I start browsing anew (in other words, I have either shut down Firefox completely beforehand or I have shut the PC off and turned it back on). I have tried flushing existing cookies and still the same behavior. I have made sure that cookies are stored for adobeforums.com in FF preferences.

    On my PC at work with WinXP and IE6, the forums continue to remember me as they always have and no re-logon is required.

    Can someone explain this?

    Should remembering my userid be active again as of now (22-feb-2009)?

    If it should be and isn't, does anyone have any suggestions about how to fix it with Firefox?

    If remembering userid has still not been enabled since last weekend, will it be re-enabled before activation of the new forums?

    Why does my PC at work (IE6) still remember and my PC at Home (FF) not?

    Would it be possible for Adobe to create a FAQ answering these cookie/logon-related issues?

    Thank you.
    Kath-H
    Inspiring
    February 22, 2009
    pj, I don't think there's any connection between linking your IDs/forum names, and the log-in issue. Just they happened at the same time. At the moment, if you aren't logged in, you *should* see that screen about linking, I think.

    That's why people have to log in each time, so Adobe can make them look at the linking screen over and over till they give in and do it.

    At least that was the theory ;)
    February 22, 2009
    Jacob, as far as I can tell, it's magic. It works for some but not for others. I don't know all the variables nor how they interact. I can only suggest people keep comparing things until a pattern emerges. If someone comes along that can answer the questions, I'd be happy to welcome them in.
    PJonesCET
    Participating Frequently
    February 21, 2009
    anyone know how to get to that link that asked you to give your adobe username and then your Forum name.

    Maybe I can get the G4-500 to go through set up so I don't have to sign in. I went through that on my now toast PowerBook then never had to sign in again.
    Jacob Bugge
    Community Expert
    Community Expert
    February 21, 2009
    Dorothy,

    Does this post mean that I can do something in IE6, which I use for easy archiving, to avoid having to login every time I restart the PC/browser?

    DorothyK, "Here we go again" #55, 19 Feb 2009 1:56 pm

    If so, what, please.