Performance issues due to forum backup?

[Mylenium]

Apologies if I'm polluting this place and the question has been brought up before and answered, but my search didn't turn up anything of relevance, so I'm asking. During the last two weeks I have severe performance and log-in issues every day during around 8.30 to 10.30 AM local time (CET+1, should be something like 2 AM PST). I'm assuming this is because some backup is going on somewhere (not necessarily on the forum itself) and would humbly inquire if someone knows something about it and if there is any betterment in sight. This has only occured recently, perhaps after some backend software has been updated and it really bugs me as I often start a reply only then to lose it due to the problems, having to type it again at a later point. I can also verify that it happens with different browsers and on two different connections, so I would rule out problems on my end and really blame it on the servers. If anyone has any info, I'd appreciate it.

Mylenium

[the_wine_snob]

Claudio,

Been on the fora from about 05:30 (AM) PDT, and was thinking how well things were going. I've not had one hiccup, or log-out. Guess that I should not get too complacent too soon, as things could come crashing down on me, and in a hurry.

Hunt

[2010abby]

I have the same experience. Yesterday I found this forum when i was browsing SPAM REMOVED  so I think maybe I can find solution from here.

[Claudio González]

I think it would be easier to help you if you started by stating your problem. In any case, the full lit of these Adobe forums, with links to each one, is here:

http://forums.adobe.com/index.jspa

[Guest]

At around 08.00 UTC, every day without fail, the response time slows to such an extent that the forums are almost unusable.

At least it's predictable.

Note: It took six attempts spread over 90 minites to get that message posted. 

[Jacob Bugge]

In addition to what John just said, the slowness has just passed.

I only have the slowness and no posting issues  here, though.

[Jacob Bugge]

Today the slowness seems faster, or should that be slower?

[Phillip M Jones]

I've become acustomed to the slowness and resigned myself to the fact they will never look into or fix the problem. Complaining does no good with some companies. They don'tr acre about their patrons.

[Jacob Bugge]

It seems to be between 08.00 and 10.00 UTC, which is between 01.00 and 03.00 PDT, the current default forum time, in other words starting 3 hours ago and ending 1 hour ago (today).

[Guest]

With the slow down every morning and the continual loss of log-in (all part of the same problem maybe), the forums are totally unusable for the first three or four hours of the working day in Europe.

It is not good for Adobe's image.

[Guest]

The hiatus was much longer today and I was logged out about 6 times after which time I gave up trying.

Even now pages are failing to load completely  – it took 3 refreshes to get a working reply box.

[Guest]

I'm not calling you a liar (especially when pointing out problems in rubbish-ware) but I'm not seeing those issues at all anymore (at least, not at that level).  Then again I'm on a decent connection in the US.  I imagine Adobe doesn't see this problem either.  Ever try a traceroute (if you're familiar with that) to the forum servers to see if there's a network issue rather than something with Adobe's servers?

(Obviously that would work best at a time when you're actually experiencing performance issues.)

[Guest]

At the time you posted the problems had long been resolved.

There is nothing wrong with my connection, even out here in the cradle of civilisation.

I am not a liar and similar effects were comfirmed by Adobe Admin.

[the_wine_snob]

John,

You are at the intersection of the Tigris and Euphrates Rivers? I thought you were in the UK. Teach me to assume things.

Hunt

[Guest]

I meant I hadn't (haven't) seen massive slowness issues like that for quite some time, amazingly.  That said, I believe you 110%, this jiveware hardly qualifies as stable, production ready software.

[the_wine_snob]

I have not seen any slowdowns, of which I was aware, in some time. However, there was a forum outage for me at ~ 2:00PM PDT yesterday, April 03, 2010, which lasted for about 45 mins.

Hunt

[Jacob Bugge]

Obviously, the time dependent slowness is an issue that affects us more over here.

Apart from that it was felt less right here today; but then again, I never have the log out issue.

[Jacob Bugge]

Maybe John is in the cradle of civilization: since his mentioning it, the daily slow show seems to have been cancelled.

[Guest]