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Problem with forum software?

Community Expert ,
Jun 04, 2013 Jun 04, 2013

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Today at different discussions I can't see the replies.

Sample of discussion:

http://forums.adobe.com/thread/1225288?tstart=0

I can see only my own reply.

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Valorous Hero ,
Jun 04, 2013 Jun 04, 2013

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Yes I am seeing the same thing, looks like the servers are out of sync.

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People's Champ ,
Jun 04, 2013 Jun 04, 2013

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Same thing happening in the Premiere Forum this am.

Also, I have noted the 'Views' number going down?

From 10, to 8 then to 6?

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People's Champ ,
Jun 04, 2013 Jun 04, 2013

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joe bloe premiere wrote:

Also, I have noted the 'Views' number going down?

From 10, to 8 then to 6?

An example.

How could there be fewer views after six minutes?

A.PNG

B.PNG

.

Also, Ann's post is not visible in the thread.

http://forums.adobe.com/thread/1225621?tstart=0

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New Here ,
Jun 04, 2013 Jun 04, 2013

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I have the same troubles. And it depends on server only because I use mac os with opera and firefox browsers.

I have found out that you can see other people posts when you post your own reply

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New Here ,
Jun 04, 2013 Jun 04, 2013

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Paul, omg I saw your answer when I posted my answer to a topic which is not my. SO it doesn't depend on an user at all

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Guru ,
Jun 04, 2013 Jun 04, 2013

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I'm seeing it here to.

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Guest
Jun 04, 2013 Jun 04, 2013

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Replies not seen in both the Bridge and Photoshop forums this AM.  Last post says it was posted quite some time ago.

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Guest
Jun 04, 2013 Jun 04, 2013

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On this thread I see after 16 minutes Charles Badland's post has not shown up.

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Guest
Jun 04, 2013 Jun 04, 2013

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OK, I see as soon as I posted my response and charles both showed up.  We have seen this about 3 months ago also.  Nodes not in sync.

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Guest
Jun 04, 2013 Jun 04, 2013

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For what ever reason, if you reply to a thead that has a post that is not showing, it will appear at same time as your response.

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People's Champ ,
Jun 04, 2013 Jun 04, 2013

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Curt Y wrote:

For what ever reason, if you reply to a thead that has a post that is not showing, it will appear at same time as your response.

I can confirm this behavior.

I just replied, then deleted the reply in this thread:

http://forums.adobe.com/message/5378430?tstart=0#5378430

Once I did that, 6 missing posts were displayed.

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Guest
Jun 04, 2013 Jun 04, 2013

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Here is a tip from the computer junkie Noel

When you get a thread that seems to be missing responses, try something:

In the URL, replace the term "forums" in the server name with "support.muse".

For example,

http://support.muse.adobe.com/message/5378259#5378259

I've found this to be an effective workaround to the inability to see invisible posts.

-Noel

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LEGEND ,
Jun 04, 2013 Jun 04, 2013

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Some minutes ago, this was the first thread in this forum:

Reply.JPG

However, when I opened the thread in IE10/Win7, I could only see the opening message. I got all 6 messages when I opened the thread immediately afterwards in Firefox/Mac. Just back to IE/Win whyle typing this, and I only could see the first 5 messages. Same issue?

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Community Expert ,
Jun 04, 2013 Jun 04, 2013

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This is also a workaroud:

Add a reply and then delete the reply.

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Adobe Employee ,
Jun 04, 2013 Jun 04, 2013

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Jive has cleared the node caches. Are you still seeing the issue?

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Community Expert ,
Jun 04, 2013 Jun 04, 2013

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John,

I just had to post, then delete, to see your post, so it seems it is still out of order.

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Community Beginner ,
Jun 04, 2013 Jun 04, 2013

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Jacob Bugge wrote:

John,

I just had to post, then delete, to see your post, so it seems it is still out of order.

Please don't do it because it creates unnecessary load on the servers.  These are Jive Forums and they are not as resilient as one would expect;  After all Adobe relies on these forums to service its client base.

Hackers are used to doing that to bring down any server on this planet but Adobe is not a big challenge here for them.

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Community Expert ,
Jun 04, 2013 Jun 04, 2013

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The issue is gone.

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Community Expert ,
Jun 04, 2013 Jun 04, 2013

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The issue is gone.

I just posted in a thread in another forum, seemingly making the first post, but then two other posts turned up before mine.

Please don't do it

I will abstain. It sounded like a good way to get things working when they are not, though.

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LEGEND ,
Jun 04, 2013 Jun 04, 2013

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adobe-admin wrote:

Jive has cleared the node caches. Are you still seeing the issue?

Yup.  The Photoshop forum is messed up and has been for the past hour or so.  Tuesday, June 4, 2013.15:50 PST.  100 miles NE of San Francisco.

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Adobe Employee ,
Jun 04, 2013 Jun 04, 2013

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Thanks for the updates. System is going through a restart.

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Adobe Employee ,
Jun 04, 2013 Jun 04, 2013

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All nodes have been restarted. Please report any sync issues still appearing.

Thanks!

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New Here ,
Jun 04, 2013 Jun 04, 2013

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LATEST

it is such strange error as a design of this website which is for designers. I spent a few minutes to find where is "new tread" button

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Valorous Hero ,
Jun 04, 2013 Jun 04, 2013

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Problem still exists for me, I get the e-mail but no up-date on the thread.

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