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Just Shoot Me
Just Shoot Me
Legend
June 21, 2020
Question

Random email notifications from forums I do not subscribe to, do not follow.

  • June 21, 2020
  • 3 replies
  • 556 views

I subscribe, Follow 2 forums Community Help and the LrC forums.

Randomly I will get an email notification for a Newly post conversation from the Acrobat forum and sometime some of the other forums.

 

Can someone explain why this happens.

 

These are completely New posts, No replied and certainly no reply from me.

This topic has been closed for replies.

3 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
August 9, 2020

There is a time delay between the post and the notification.  It could be that it was moved before the notification was sent, and "Do not notify followers" was not checked when it was moved, thus the notification was from the forum to which it was moved.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    August 7, 2020

    They might have originally been in the Community Help forum and then were moved to the proper forum.

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      August 8, 2020

      I think Peru Bob nailed it.  I would never subscribe to Community Help because almost every post has to be moved to  product forums.  Is that why you subscribed to it in the first place? 

       

      Nancy O'Shea— Product User & Community Expert
      Just Shoot Me
      Just Shoot MeAuthor
      Legend
      August 9, 2020

      Yes basically.

      But I never get a notification of the post being in the Com Help forum, and I get a lot of those throughout the day and when clicking on the notification it has already been moved and NO New notification as to the new forum it was moved to.

       

      So it may be as you and Bob state But I doubt it. This is just random glitch (like most of this place).

      dave_m_k
      dave_m_k
      Legend
      June 23, 2020

      Hi JSM,

      The emails explicitly state they are from the Acrobat forum? Or is that where the thread is when you open it up?  Can you share a screenshot of one of these?

       

      Thanks,

      David

      Just Shoot Me
      Just Shoot MeAuthor
      Legend
      June 23, 2020

      It was a New post in the Acrobat forum. Don't have the email anymore. when it happens again, as I suspect it will, I'll take a screen shot of it.

       

      It is totally random. I can get 3 in 2 days then none for X amount of time then another.

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