Hopefully they have finally fixed the sign-in John posted a Notice about the new sign in system I guess to fix any lingering problems of the recent system Break in. And to stop all of the strange Jive SBS errors the last few days.Well I had a Run in with the change. First I was signed out.I went through the empty cache.Delete Cookies.restart web browser 5 or 6 timesThis time when clicked sign in I was taken to sign in Page. But it got stuck in an endless loop so I got out of the Page, marked the thread I was Read as unread. Went on to do other things and came back in about 1/2 hour this time when I signe in it took. Hope its stick for about 10 years anyway.

Inspiring

Question

Run in with the new sign

Forum|Forum|12 years ago
October 9, 2013
8 replies
12737 views

Hopefully they have finally fixed the sign-in John posted a Notice about the new sign in system I guess to fix any lingering problems of the recent system Break in. And to stop all of the strange Jive SBS errors the last few days.

Well I had a Run in with the change.

First I was signed out.
I went through the empty cache.
Delete Cookies.
restart web browser 5 or 6 times

This time when clicked sign in I was taken to sign in Page. But it got stuck in an endless loop so I got out of the Page, marked the thread I was Read as unread.

Went on to do other things and came back in about 1/2 hour this time when I signe in it took.

Hope its stick for about 10 years anyway.

This topic has been closed for replies.

Claudio González

Legend

Away for the weekend, on a (very) slow mobile broadband modem. Up to three minutes to get the Join the Adobe Community window. I then waited for up to one full hour for anything happening after that, but the wheel was still turning and I could not get in.

Back in town now, and back to what is "normal" now: after clicking the Sign in button I am taken to the Join... window. Only difference is that now I had to provide my Adobe ID and password. A step backwards in my opinion.

As it's the same computer with nothing changed in between, I think we can rule out extensions, security methods and the like...

Phillip M JonesAuthor

Inspiring

Any Progress on the sign in Sign out issues it's been days since the Adminstrator has even looked at the thread.

Is this the new deal where you must sign in and then once you sign your really can't change sign in.

mytaxsite

Inspiring

I have not been able to login since the new system was implemented. I

have now resorted to posting by e-mail.

I hope this continues to work normally.

E

excited_Genie16B8

Legend

Holy freakin' crap, what a PITA! I haven't been able to sign in since this new sign in went live on Wednesday.

Seems the problem is some of the security plug-ins I run with Firefox. Restarting in Safe Mode (with add-ons disabled) seemed to do the trick...for now. BUT (and that's in capitals on purpose), the reason I have those security add-ons is because no browser is sufficiently secure out-of-the-box. Firefox can be made sufficiently secure with these add-ons, so requiring they be turned off for a site to work has actually made the site less secure, not more.

Adobe, you need to make things work under Firefox with the following add-ons.

AdBlock Plus

BetterPrivacy

Cookie Monster, or some other alternative (allowing only Adobe.com)

HTTPS Everywhere

NoScript (allowing only Adobe.com)

Pure URL

Redirect Cleaner

RefControl

RequestPolicy

Above is THE litmus test for web design. If Adobe's web sites require any any those security measure to be disabled, even temporarily, then that web site is using insecure methods and the HTML needs to be rewritten. There is no good reason for needing any of those above security breaches to be 'active' for a web site to work.

Phillip M JonesAuthor

Inspiring

I don't have any of those extensions and still have to sign in every time and once signed you can't signed out.

pwillener

Legend

...and still getting logged out in the middle of a post. Ridiculous!

Jacob Bugge

Community Expert

神の介入？

the_wine_snob

Inspiring

Phillip,

Sorry for being a couple of days late, but upon returning from travel, I am having to now sign-in for every session. "Remember Me" does not seem to be sticking, as it did a few weeks ago (and has worked for many months), but at least it IS allowing sign-in, with no issues. Also, it has improved (by about "half") now, so that I only have to type in my e-mail address, and Sign-in picks up my PW. Still, each session is now requiring a Sign-in.

In my case, it's Chrome on a PC.

Good luck,

Hunt

Phillip M JonesAuthor

Inspiring

I still have the issue no matter what Web Browser I use must be tied to the server I use. Unless they have fixed it today.

Slightly different today but still nox fixed. Today I can sign out goes to Main page where the announcement of the changes and as long as you don't choose to sign out your out.

When click on Sign in goes to sign in and instead of waiting for you to input an ID and password does so automagically. Should not do that under any circumtances. Makes it even easier for a crook to get in.

John T Smith

Community Expert

Win7 and IE10 - first time after the required password change I logged in and clicked the remember me option

Now, every time I close Internet Explorer and come back to the forums, I am NOT logged in

I click to log in... and am taken to the login page where I am never given the chance to actually log in... the page shows, I get a spinning wheel, and I am taken back to where I started... logged in

It seems that my cookies ARE working (as they do for all other websites I visit) but the Jive cookie "reader" is not working properly... considering this is Jive, not a big surprise

Jacob Bugge

Community Expert

It seems that there is a range of different experiences, from having to go through the whole login procedure every time to continued uninterrupted forum use even after complete OS restart.

Maybe some of us are just hidden away in safe corners.

Jacob Bugge

Community Expert

No issues with Firefox here.

Claudio González

Legend

My situation the same I reported yesterday: I am asked to log in both in FF/Mac and IE/Win. In both cases, when I click on the Sign in button, I am taken to a Join the Adobe Community window and, after a few seconds, I am back at the forums and properly logged in, without any further action of mine. The whole process is repeated each time I close and reopen my browsers.

What I didn't report: clearing caches and deleting cookies produce no changes.

D

Dave Merchant

Legend

When I went to main adobe page before I was not signed in even though signed in to Forum. They were supposed to be independent. I see now they have been tied together which makes us more likely to get broken into not less.

However when I first went in to adobe site I wasn't signed in for second. Then I was suddenly signed in and I did nothing. That’s wrong as well.

Previously If you went to adobe.com you were not signed in. If you signed and went to forums you were signed in. But if you went to Forums first you were usually signed in the go to adobe com and you had to sign in. And if you didn't do anything within 5 minutes. You were signed out automatically. Go back to forums you were still signed in. Now if you signed out of forums and and back in, you were not signed into adobe.com.

Sorry if I am making this complicated. To me it's easy as Pie explaining it is convoluted.

I agree that because it's not working, it's like knitting soup.

The concept is to have a single-sign-on that allows you into all of the Adobe website areas, and once you've logged in and asked to be remembered you should stay logged in on both the forums and the corporate site. It does actually help with security as there's one less set of credentials to communicate, and it helps with spam because the SSO route implements an email validation step. In the past you could create an AdobeID and start posting on the forums with a totally fictitious email address, inside of 5 seconds. It was easy to automate so we've all suffered through several mass-spamming attacks. That should have all-but-stopped now.

Claudio González

Legend

After changing my password as requested, today I was asked to log in both in FF/Mac and IE/Win. In both cases, when I clicked on the Sign in button, I was taken to a Join the Adobe Community window and, after a few seconds, I was back at the forums and properly logged in, although I did nothing else. The whole process is repeated when I close and reopen my browser.

A rather peculiar log in process, in my opinion.

Phillip M JonesAuthor

Inspiring

I had the same thing happen this morning. I think the server or software is shaking out. Curous thing is you can't sign out. What happens is that you click sign out go to the window you said about the notification but you are still signed in. Then bounced back so if you wanted to sign out for some reason say to switch to a different Profile you can't.

adobe-admin

Community Manager

I am not seeing any issue with signing out. Testing with various accounts I can sign in an out and change from one account to another without problem. This is on Mac Safari and Chrome.

John T Smith

Community Expert

I was stuck in the endless sign in loop last night, and then received a notice that I had to change my password... again

Log in worked this morning

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