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H
hulmerous
Known Participant
February 24, 2021
Answered

Unable to edit comments in this forum

  • February 24, 2021
  • 4 replies
  • 3121 views

Where is the forum for the forum? Ha. Not sure where to post this but this is the forum I use most.

 

When I try to edit my comments, I click "More" but it opens blank:

 

I don't see any other way to edit comments. Is this a known bug? (Note, I do have ad-blockers in Chrome, but this happens both in normal and incognito mode)

      Correct answer Sil.C

      Moving your thread to Using the Community.

      Only users that have achieved a certain rank are able to edit their own posts. Despite being a user for a number of years, your activity hasn't reached the threshold for the ranking required to be able to edit posts. It's a combination of tenure, likes, posts, and replies. Can't share the exact number, but keep participating and you'll soon be able to!

      The fact that the "...More" button is showing to all of you is indeed a bug, though. The team is aware of this.

      4 replies

      C
      coldscooter
      Known Participant
      August 1, 2021

      Adobe's "solution" to prevent spamming/abuse by disabling the ability to modify (even delete) your own post has to be one of the most bizarre approaches to a problem I've seen.

       

      A simple solution off the top of my head (if the problem is really that severe) is to only allow these basic features if the users account is tied to a paid subscription to one of their products.

       

      The way it is now, if you type a post with a typo or some misleading error, it is permanent. Can Adobe not just draw inspiration from how every other forum on th interne is run?

       

      * Need to check this post now with a fine-tooth comb. This post will now be set in stone... 🤦‍♂

        LinSims
        LinSims
        Community Expert
        August 1, 2021

        Other boards I'm on set a timer after which you can't make further edits. It's possible Khorus doesn't provide that capability, though.

         

        No one knows why this software was chosen. It's been something of a disaster from the start, although it is far, far better now than when we first started.

        B
        BeePie
        New Participant
        July 14, 2021

        ...So the option to simply edit your post doesn't exist? 

         

          LinSims
          LinSims
          Community Expert
          July 14, 2021

          As @Sil.C said above, you have to achieve a certain ranking before you are allowed to edit your posts. If you need to add or correct information before then, use Reply to add a new post. If you need personal information removed, use Report and a moderator will take care of it for you.

            B
            BeePie
            New Participant
            July 28, 2021

            Naturally of course, imagine all the evil we could do if we were allowed to edit our own posts quickly. Mayhem would ensue. 

              Sil.C
              Community Manager
              Sil.CCommunity ManagerCorrect answer
              Community Manager
              February 25, 2021

              Moving your thread to Using the Community.

              Only users that have achieved a certain rank are able to edit their own posts. Despite being a user for a number of years, your activity hasn't reached the threshold for the ranking required to be able to edit posts. It's a combination of tenure, likes, posts, and replies. Can't share the exact number, but keep participating and you'll soon be able to!

              The fact that the "...More" button is showing to all of you is indeed a bug, though. The team is aware of this.

                K.Daube
                K.Daube
                Community Expert
                February 25, 2021

                «Only users that have achieved a certain rank are able to edit their own posts»

                what is the rationale behind this (decision|feature)?

                I remember my own learning curve to create a useful post - and I still often forget spell checking or correcting the misbehaving autocorrection oc this iPad..

                  Ko.Maruyama
                  Ko.Maruyama
                  Community Expert
                  February 26, 2021

                  *It's possible to "REPLY" to your own posts with clarifications or addendums to the original post.

                    Dan Rodney
                    Dan Rodney
                    Community Expert
                    February 24, 2021

                    I'm not sure why this happens occassionaly either. I've just edited some of my own comments so I know editing works sometimes. But in the past I have seen the exact same issue as you show. I'm guessing it's a bug, but curious if anyone else has thoughts.

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