Skip to main content
Known Participant
February 24, 2021
Answered

Unable to edit comments in this forum

  • February 24, 2021
  • 4 replies
  • 3121 views

Where is the forum for the forum? Ha. Not sure where to post this but this is the forum I use most.

 

When I try to edit my comments, I click "More" but it opens blank:

 

I don't see any other way to edit comments. Is this a known bug? (Note, I do have ad-blockers in Chrome, but this happens both in normal and incognito mode)

    Correct answer Sil.C

    Moving your thread to Using the Community.

    Only users that have achieved a certain rank are able to edit their own posts. Despite being a user for a number of years, your activity hasn't reached the threshold for the ranking required to be able to edit posts. It's a combination of tenure, likes, posts, and replies. Can't share the exact number, but keep participating and you'll soon be able to!

    The fact that the "...More" button is showing to all of you is indeed a bug, though. The team is aware of this.

    4 replies

    Known Participant
    August 1, 2021

    Adobe's "solution" to prevent spamming/abuse by disabling the ability to modify (even delete) your own post has to be one of the most bizarre approaches to a problem I've seen.

     

    A simple solution off the top of my head (if the problem is really that severe) is to only allow these basic features if the users account is tied to a paid subscription to one of their products.

     

    The way it is now, if you type a post with a typo or some misleading error, it is permanent. Can Adobe not just draw inspiration from how every other forum on th interne is run?

     

    * Need to check this post now with a fine-tooth comb. This post will now be set in stone... 🤦‍♂

    Abambo
    Community Expert
    Community Expert
    August 8, 2021

    There is always room to improve, but currently, I think there are more urgent tasks to concentrate on. As @LinSims said: it's not the solution we all expected. We all have to live with it, and it's getting hell better from release to release. If you need a correction, find a moderator. If you don't know one, ask an Adobe Creative Professional. Chances are that he or she is, if not the ACP will find a moderator. Moderators can apply corrections to 3rd party posts.

    ABAMBO | Hard- and Software Engineer | Photographer
    Inspiring
    August 19, 2021

    Its the newbies thar are more likely to think of what they wanted to say after they post, or have something extra to ask.

    I have never in all my years of the internet come across a forum where editing 'Ist Verboten' unless you are an advanced user, when you may not need much help anyway !

     

    banned editing is simply wrong, come on Adobe catch up its 2021 .

     

    There needs to be a red warning in that case, compile post and attachments beforehand, THERE IS NO EDITING POST. they wont do that though as its flagging up their inadequacy here.

     

    Perhaps someone post that as a subject title in bold and we all keep bumping it to the top.

     

    Merlin

    New Participant
    July 14, 2021

    ...So the option to simply edit your post doesn't exist? 

     

    LinSims
    Community Expert
    Community Expert
    July 14, 2021

    As @Sil.C said above, you have to achieve a certain ranking before you are allowed to edit your posts. If you need to add or correct information before then, use Reply to add a new post. If you need personal information removed, use Report and a moderator will take care of it for you.

    New Participant
    July 28, 2021

    Naturally of course, imagine all the evil we could do if we were allowed to edit our own posts quickly. Mayhem would ensue. 

    Sil.C
    Community Manager
    Sil.CCommunity ManagerCorrect answer
    Community Manager
    February 25, 2021

    Moving your thread to Using the Community.

    Only users that have achieved a certain rank are able to edit their own posts. Despite being a user for a number of years, your activity hasn't reached the threshold for the ranking required to be able to edit posts. It's a combination of tenure, likes, posts, and replies. Can't share the exact number, but keep participating and you'll soon be able to!

    The fact that the "...More" button is showing to all of you is indeed a bug, though. The team is aware of this.

    K.Daube
    Community Expert
    Community Expert
    February 25, 2021

    «Only users that have achieved a certain rank are able to edit their own posts»

    what is the rationale behind this (decision|feature)?

    I remember my own learning curve to create a useful post - and I still often forget spell checking or correcting the misbehaving autocorrection oc this iPad..

    Ko.Maruyama
    Community Expert
    Community Expert
    February 26, 2021

    *It's possible to "REPLY" to your own posts with clarifications or addendums to the original post.

    Dan Rodney
    Community Expert
    Community Expert
    February 24, 2021

    I'm not sure why this happens occassionaly either. I've just edited some of my own comments so I know editing works sometimes. But in the past I have seen the exact same issue as you show. I'm guessing it's a bug, but curious if anyone else has thoughts.

    — Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor