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Sil.C
Community Manager
Community Manager
March 4, 2020
Question

Username Guidelines + How to change your community username

  • March 4, 2020
  • 129 replies
  • 74402 views

Hello, community!

As long as you're signed in, you can now change your own username on the Community.

 

How, you ask?

Click the user avatar on the header banner => select "My Profile" from the drop-down => Click the edit icon on the top right corner of your current screen name => Enter your new name and submit!


Please keep these guidelines in mind:

  1. It can contain letters (a-z), numbers (0-9), periods (.), underscore (_), and dash (-).

  2. It shouldn't contain:
    - Private information (PII) such as your email address
    - Symbols apart from the ones stated above. For example @&"=`'
    - A sequence of the allowed symbols. For example -_Abc_-
    - The word 'Adobe' or any Adobe product

  3. It can't be promotional, for example, a website

  4. It can't be offensive and should comply with our Community Guidelines

Thank you!

129 replies

Participating Frequently
July 12, 2020

I'm also dealing with the bug. Please change my screen name to ArdentBloom.

 

Thank you.

NKMB Holding
Participant
July 10, 2020

As we took over the company ACEMGroup our name should change to NKMB but we can't change the community name. Can you change ours?

Known Participant
July 8, 2020

Despite Adobe closing previous threads ... but at least acknowledging there is an issue with updating screen names. I'd like to ... update my screen name. Please advise how this can be done successfully. none of the steps provided are useful. the Adobe account shows a different screen name to the community screen name.

Sil.C
Community Manager
Sil.CCommunity ManagerAuthor
Community Manager
July 9, 2020

You just have to reply here with your desired username after checking the guidelines on the main post 🙂

Known Participant
July 9, 2020

What an amazing and automated process 😉

supernaut_aus please

Participant
July 8, 2020

I cannot access this community site under my actual adobe account so I had to create this one.   When i try to log in with my normal adobe account name, it says I cannot access the site.  It appears the account is blocked.  Can you go into my account and see what is going on?  I talked to a number of tech support people at adobe but they are only trained for product supper and are not familior with this community.  They said it is a separate from what they provide tech support for.  Thank you.

Participant
July 8, 2020

Never mind - as you can see they have fixed it and I am now in under my normal usernmae,

Participant
July 7, 2020

Hi! Would you kindly change my name to "Chirping"? Thank you very much!

Participating Frequently
July 6, 2020

Hello, please change my name to "Michael J5"

Thanks in advance.

Matjoezz
Inspiring
July 6, 2020

How do I stop email updates from this specific thread?

Just Shoot Me
Legend
July 6, 2020

Go to your Settings > Following and check mark it and then the unfollow button at the top right.

 

 

Elwin_Ransom
Participating Frequently
July 5, 2020

Hello!
Please change my Adobe Screen Name to:

Elwin_Ransom

 

Thanks in advance.

Masoud Moghaddam
Inspiring
July 4, 2020

Hello, 

 

My current user name is "VectorShoot". I changed it in my Adobe account, it changed in there; but didn't apply and it still shows "VectorShoot"!. Would you please change it to "Masoud Moghaddam" (My first and family name) please?🙏

 

Best Wishes! 🙂

Participant
July 3, 2020

I was having a weird problem where my community username, Charisma, was what I wanted it to be but a different name was listed when I checked my Adobe account profile. I'm not sure if it's just a temporary glitch but when I went to change it in the account profile so the names would match up, it said that username was already taken. And it is... by me!

Sil.C
Community Manager
Sil.CCommunity ManagerAuthor
Community Manager
July 3, 2020

I see that your name right now is indeed 'Charisma'. The only reason why the site would ask you for another name is if you had another/multiple Adobe licenses. If the username is matching the wrong Adobe ID/license I can swap them. Let me know how you get on!

Participant
July 3, 2020

Thank you for the reply! When I go to Account Settings in Adobe Support Community it's linked to the right email and has my Support Community Name as Charisma but when I follow the link to Edit on my Adobe account it has a different name listed for my Adobe Screen Name. It seems like my name on Support just isn't updating even if I change it in my Adobe account.