Why has my user name changed?

Forum|Forum|3 years ago
August 9, 2022
3 replies
931 views

Why has my user name changed from Brontosaurus to timf32887620

How do I change it back?

Error or problem

This topic has been closed for replies.

Correct answer Sil.C

If you see another of your profiles there, this means you created a secondary one under a different email address than the one you're using right now on this account.
Simply log out from this one and access with the other email address.

Sil.C

Community Manager

Thanks for the tag, @Peru Bob !

@timf32887620 see here the list of other users with Brontosaurus on their name. The name's already in use, so you cannot change it to that. I recommend adding numbers, a point or a dash or similar to make it unique. It should work as long as it's not in use 🙂

Sil.C

Correct answer

Community Manager

If you see another of your profiles there, this means you created a secondary one under a different email address than the one you're using right now on this account.
Simply log out from this one and access with the other email address.

B

Brontosaurus

Inspiring

that worked thanks

Ann Bens

Community Expert

Moved to Use the Community forum.

Jeff Bugbee

Community Expert

Did you sign in with a corporate account vs your personal account? Those can be attached to a single ID.

timf32887620Author

Inspiring

I probably registered on a different Adobe forum using a different name, and now this new name is appearing on Premire Pro forum as well. How can I change it back? I tried to change it and it said "this name is in use already"