Why has my user name changed?

[timf32887620]

Why has my user name changed from Brontosaurus to timf32887620

How do I change it back?

[Jeff Bugbee]

Did you sign in with a corporate account vs your personal account? Those can be attached to a single ID.

[timf32887620]

I probably registered on a different Adobe forum using a different name, and now this new name is appearing on Premire Pro forum as well. How can I change it back? I tried to change it and it said "this name is in use already"

[Peru Bob]

I don't think you can do that.

@Sil.C 

[Ann Bens]

Moved to Use the Community forum.

[Sil.C]

Thanks for the tag, @Peru Bob !

@timf32887620 see here the list of other users with Brontosaurus on their name. The name's already in use, so you cannot change it to that. I recommend adding numbers, a point or a dash or similar to make it unique. It should work as long as it's not in use 🙂

[timf32887620]

Thanks. The first one on that list is me, so how can I reclaim it?

[Sil.C · Accepted solution]

If you see another of your profiles there, this means you created a secondary one under a different email address than the one you're using right now on this account. 
Simply log out from this one and access with the other email address.

[Brontosaurus]

that worked thanks