help finding Adobe Support doc

[#1]

i've been directed to locate an adobe support doc named "kb401649" but i'm having trouble locating it on adobe.com. anyone have access to it or know where to find it? it's a doc that has steps to fix a problem i'm having with CS3. thanks!

[#2]

i've been directed to locate an adobe support doc named "kb401649" but i'm having trouble locating it on adobe.com. anyone have access to it or know where to find it? it's a doc that has steps to fix a problem i'm having with CS3. thanks!

[#3]

Please re-ask in the forum for the app you are having problem with. I cannot find the kb article. Perhaps the number is worng.

[#4]

It would help immensely if you have a title for that article - but

Michael is right about posting in the applicable forum.

I suspect you have a wrong number anyway. The old Knowledge Base

TechNote pages can typically be accessed with a link like the following,

but that one is 404 Not Found:

http://www.adobe.com/go/401649

(Working example)

http://www.adobe.com/go/710

Some of the older technote links are a bit more complicated these days.

ie: http://go.adobe.com/kb/ts_tn_623_en-us

--

Mark A. Boyd

Keep-On-Learnin'