Using the Community

Not that I use them much, but I just discovered that the Insert Emoticon button isn't working.

Hello,I am in InDesign CS3 and suddenly my swatches are all gone. When I click on the swatches tab, it's empty. When I try to load swatchs by going to "applications - adobe indesign - presets - swatches" they're all grayed out.Also, if I go to the color picker and "add to swatches" it doesn't get added. The swatches panel remains blank.I tried trashing the InDesign preference file, (which I hope was "com.adobe.indesign.plist" I can't seem to find it anymore after relaunching the program), quitting and restarting, but still no swatches.On a MacBook Pro, OS 10.5.6.Any suggestions?

I am just trying out PSE 9 as an upgrade from my PSE 8. I have been able to open jpeg files in Camera Raw right from Bridge. I seem unable to do this in Organizer and, since not all of my photos are in raw, I use this feature a lot. Is it possible to open a jpeg file by double clicking on the thumbnail as I presently do?Mark Strang[email address removed by host]

Hi,I have an issue with WSDL. i have imported the wsdl and getting the results in flex. Now when i am trying to import only one record from wsdl its throwing an error. Please any help is appreciable.TypeError: Error #1009: Cannot access a property or method of a null object reference.    at Components::References/ResultHandler()    at Components::References/__lawPadServicesDAOPort_result()    at flash.events::EventDispatcher/dispatchEventFunction()    at flash.events::EventDispatcher/dispatchEvent()    at com.adobe.fiber.services.wrapper::AbstractServiceWrapper/http://www.adobe.com/2008/flex/model/internal::propagateEvents()    at flash.events::EventDispatcher/dispatchEventFunction()    at flash.events::EventDispatcher/dispatchEvent()    at mx.rpc::AbstractService/dispatchEvent()    at mx.rpc.soap.mxml::WebService/dispatchEvent()    at mx

Depuis 3 ans je me bats avec Adobe Première Eléments, d'abord la version 4 puis la version 7 sur un PC DELL XPS 430 spécialement acheté pour la vidéo : APE plante quasi systématiquement ("Windows a dû fermer ce programme..." bien entendu sans enregistrer le travail) et plante même dès l'ouverture. En cause, toujours, le fichier ImporterAVI.prm.De mes nombreux contacts avec la HotLine Adobe je n'ai obtenu aucun résultat.De guerre lasse, j'ai réinstallé sur le même PC Adobe Première 6.5 que j'utilisais précédemment : tout se passe très bien, ce logiciel est parfaitement stable.Conclusions : 1) APE, c'est de la crotte qu'Adobe a osé commercialiser, ce qui est purement scandaleux,2) La HotLine APE est un ramassis d'incompétence.

HiWhy Adobe doesn't offer their products for students (if not for all, but for university students) for free? Microsoft will, and I think that's good advertisement for they.For example, if I want to buy CS5 Design Premium and I'm a student. I haven't got money for that, if it costs 2300€ incl. VAT and I get -80% that still cost me 460€. Students don't have that much money to spend in some programs.ThanksMikko Peltonen, student

To Claudio (one of our regulars here)Congratulations and wonderment to the people of Chile; the 33 miners, and especially the rescuers, on such a wonderful achievement!As your president said, "The world looks to Chile in a new light now".

Hi Everyone,I am posting this thread, as more of a voting forum wherein we take a call on whether links after signatures should or should not be allowed.For e.g - when a person signs after writing his reply or giving a answer he can put a signature like -<name><www.website.com>or<name><www.name.facebook.com>or<name><name@email.com>But the site moderator's delete the links as they find it unnessary. Now if the link is in the middle of the post they can remove it but if a person wants to sign with his link, should he be given atleast that much courtesy for answering a question or posting a reply.People would prefer to share their e-mails, blogs, Facebook profile, linkedin profile, web sites, etc. It adds a personal touch and also lets other know who the person is.Let's us discuss via this thread how the links would be a positive thing to the forum and how it will form a part of personal signatures in the future.

Hi Before i logged into the adobe website today someone elses email address was saved into it and I dont know who it is and I am sort of worried at why it saved someone elses email address when no else uses my computer.

This morning I had some time to spare, and just for fun I decided to check if it was still impossible to change the language of the interface of these forums. Just to make sure I was doing things right, I went first to this FAQ with instructions that I knew did not work at the time, and even for months after been posted (which I had reported, as others but without any reaction):http://forums.adobe.com/thread/416450?tstart=30As this FAQ had not been changed since it was posted, the instructions were the same that I remembered. I obediently went to look for the Region links at the top of the page, only to find that IT IS NO LONGER THERE, so there is now no way of changing the language of the interface. Or at least, one that I could find.And then I noticed that this was not the only change up there. For example, the You are logged in as Claudio González line had also disappeared!. But this was not all. The best´part was that, marvel of marvels,some of the enormous wasted space up there ha

I know this is the wrong forum, but…Can anyone enlighten me?How did a folder named just "Adobe", containing only something called "Acrobat.com.app"), end up in my root Applications folder?Double clicking on "Acrobat.com.app" launches an installer that wants to install something called "AIR".  What is that and what is it needed for?What forum should I be posting this in? A global search and searches in the Acrobat Macintosh forum were not helpful.Can I just delete that Adobe folder or ignore it?  It has identical Creation and Modified dates of January 15, 2010 17:56, which raises more questions than it answers.Any input will be appreciated.____________Wo Tai Lao Le我太老了

How do I import .psd or, .ai or, .fla or, .png or, .aep files into Cinema 4D?

I am trying to install a font from dafont.com, and when I drag the font file to the font folder in Vista it says I need to give it permission to continue.  When I click continue, it still doesn't install it.  how can I fix this?  I tried creating a new user that is not an administrator as suggested by Windows Help but that didn't work either.Joel

Hello -- I'm concerned about the strange lag between receiving a "Order Confirmation" email from Adobe for my $820 purchase and... the fact that the download email has still not been sent for the same order over an hour later.What's up with this bad business practice??? I've never purchased software from a reputable company's website and had such a huge lag. I can't even "track" the order in the Adobe Support Portal since the system replies that it "can't find your order. Please try back in 2 hours." Really lame.

I am trying to download Adobe Reader, but keep getting the following error message. Can someone plaese help?Depending on your security settings, you may encounter these steps:Step 1Wait for the information bar to appear.Step 2Click on the information bar, and then select Install ActiveX Control.Step 3Click Install.

Flash Player will not install properly.Message come up 100% installed, but go to UTube and requests to install Flash Player.Tried several times.Message comes up to:Installer will automatically continue when these conflicting applications are closed:Windows messengerInternet explorer.I closed internet explorer, and found windows messenger and entered exit, but message still appears???Let me know if you encountered this problem?Thanks,Lion PA

I ordered and tried to download Photoshop Elements, but for some reason, I got Photoshop Premiere. I immediately asked for a replacement but was told I needed to request a refund for Photoshop Premiere and then order Photoshop Elements, which I did.However, Adobe won't give me a refund for Photoshop Premiere, even though it wasn't my fault I got the wrong download. Their reason: First they told me it was because I didn't request a refund immediately, which isn't true. Then they told me it was because I didn't file a software destruction letter quickly enough, even though I got an e-mail telling me "nothing else was required" in order for me to get a refund. So now they've run out of excuses, except that so much time has elapsed, they tell me it's too late to do anything about it the problem. Ethical? Honest? Good customer service? You be the judge.

The Premiere group http://forums.adobe.com/community/premiere has had a sub-forum for Premiere Elements "forever"Today, Premiere Elements doesn't workWhat happened?Well... PreEl still works in the links on the RIGHT... but the main list on the left is no longer a link

We have upgraded to Captivate 5 - one of the features is the "Getting Started" link - which takes me to an obsolete page.  Why?  Why would you do that???  http://www.adobe.com/devnet-archive/captivate/

I can log in to Enterprise Cafe but not into the forums on it.  I can log into the forums through a browser.  Can anyone help?

I have just bought and installed adobe acrobat pro and got the serial number, but now the system keep asking me for an old serial number from my former version.During the years I have reached vesion 9, but I don't have any old serial number.What to be done?

Why can't you indicate the RoboHelp [sub-]forums that have new postings (bold, or a tooltip, with the number of post updates), so that I don't have to open every one to see if there have been any updates?Why can't I always select forums from the FORUM CATEGORIES panel on the left of the RoboHelp Support page, instead of sometimes from the SUB-FORUMS panel on the far right?Why do I have to click Login/Register for the RoboHelp forums (to activate cookies, my avatar, etc.) when I have already logged in to Adobe Forums?Leon

HelloThe Exchange Forum is unaccessible to my Adobe account.When I enter in the Exchange Forum link it shows this message:"UnauthorizedIt appears you're not allowed to view what you requested. You might contact your administrator if you think this is a mistake."Is there any special account permission needed to access Adobe Exchange Forum or it's an Exchange Forum problem?Thank You for answer!Massimo Novi

http://forums.adobe.com/pm-view.jspa?pmID=65540

Hi!I'm trying my best to figure out which Education package I'm supposed to get. What I've read on the site and what the popup-chat guy said isn't the same, which has made me really unsure!I need Photoshop CS5, Premiere and After Effects.I'm also wondering if I'll be able to install the pack on both a Mac and a computer?Or would I need to buy two packs in order to do so?Really hope someone is able to help, as I've not been able to find any other way to get my answer browsing through the Adobe site 😕😕