Using the Community

A previous discussion dealt with the small space allocated to listing 520 forum topics in the advanced search.  The size of the box was increased and that helped.  But it seems like it would be much improved to compact the listings so just major headings are listed.As an example -  the first forum is Acrobat, which has 51 sub-headings.  This takes nearly 3 screens to advance beyond this.  Why not just list Acrobat and if a person was interested in that forum they could lick on heading and expand it to include the other 51 sub-headings?If the entire list was restructured to include just main topic, with option to expand to sub-groups, this it would compact it down to a more easily navigtable list.

Dear Adobe team,the web forum message composer lets you attach files, saying "All file types are allowed except: .doc, .bin, .dms, .lha, .lzh, .exe, .class, .so, .dll"But when trying to upload a .psd or .icc file, I got the error message The content type of this attachment is not allowed.  ....    I can counter this by renaming the files to .txt as a workaround, or zip them, but maybe you can fix the error.Thanks,Chris

Please excuse the newbie - we are using FMS 2.0.  I need to patch the buffer overlfow vulnerabilities..  The doc that Abobe supplies with the patch/upgrade releases is confusing. The doc for the 2.0.1  recommends uninstalling 2.0 prior to the 2.0.1 installation. Upgrades 2.0.2 and up do not state this.. However, installing 2.0.5 specifically mentions patching v 2.0 vulerabilities, but does not mention uninstalling first OR that prior patches need be applied...And, finally version 2.0.2 - 2.0.5 do not mention is the patches are cumulative - are they?Can anyone shed some light on this?   Any advice is greatly appreciated.Regards,John

... in the testing forum? Really? Me, Phos and DK at the top, Mark at 9, Jochem nowhere? Codswallop.

A message to Adobe.Yes this includes all the people working on the forum, that would be JC to zeno, as well as all the Adobe suits. Personally I have never seen the comments forum so busy and the product forums so slow.Please Keep in mind that we the users want the best for these forums, we are the people that ultimately use them. For this reason and this reason only we are making lots of noise about the unuseability of these forums. What Adobe had was something that was fast  and convenient for the professional to pop in and help or find out information as well as a simple, clean looking layout. Now what we have now is slow and undesirable with a system full of googas that take up precious time and screen space in a professional environment.We want something that is good for Adobe and the users, and what we have now is not it. As much as you may try and convince yourselves it is. I realize this will fall on deaf ears just like all the other criticism, but I can only hope that one

Why don't all threads get locked as soon as they are created?  By doing that Jive would not have to FIX the known bug.

Search was never really a strong point of the earlier WebX forums... but at least, it was streets ahead of the unpardonable excreta they have now.1/ Initial search:a/ In the old days started with the forum you were in. Logical.Subsequently, you could widen (forums) your search. Logicalb/ Today, starts forums-wide! Does that make any sense to anyone? Subsequently you have to narrow through and extremely unfriendly, drop-down box.2/ Advanced search:a/ In the old days you could enter key words or phrases and home in.b/ Only one text option...One can go on and on... but to what purpose? It's all just getting so frustrating amd idiotic. The points and correct answers, etc., they're all meaningless glitz on what was once a sound – if limping – forum. Lack of NNTP support... etc., etc., etc.On the NNTP vs Web, i can definitely comment with experience in both.Web: I used to access the Illustrator (Windows) thru web. Why? Their turnover was not too high and it was okay. Maybe broke the monoto

This happens at random, many times per day.  The red Adobe favicons fail to appear while waiting for data from adobe.com, and then these little green favicons end up showing up instead in the address bar, the tab name and even in the bookmark menus.I point this out because it seems tied to the long page loading times.

First of all, don't reply to this Steve!   Couldn't Steve, aka SDA, be prevailed on to use the web interface he doesn't like, just until the repeating message thing is sorted.Surely there must be enough data now to find the cause of the problem!  

Instead of having to keep locking threads.

It is not the first time that it happened to me, but it will soon be the last time, as I cannot stand this sort of thing much longer!I have just answered a plea for help in one of the product forums, with several links to KB articles and other resources.  Reread the whole thing, then click [Post Message].Some red message appeared, that I have no right to post in this forum -- I had been logged out!Needless to say that using the browsers 'Back' buttons did not bring my post back!Needless to say that I did not retype my reply!That 24 hours login cycle is not by itself stupid - in fact other forums have that as well.  But - but! - other forums log you out 24 hours after the last usage/presence, not 24 hours after login! ← That is stupid!

Who locked this thread and why?

Not only do the nubes asking the questions not really know if an answer is correct or not. But many people don't bother to list the question as answered or if they do they just mark the question as answered without handing out points. This point system is not well thought out.

Wow.  There appears to be at least one remaining but in the jive software Here is a portion of the current page one of the Lightroom forum.  I would have though that the poster's ID would have been truncated in some way instead of messing up the entire page format.RATS!I have trying to upload (using the 'camera' icon) a screenshot for 15 minutes and got tired of waiting.  You'll have to go to the Lightroom forum to see what I mean.This software needs a LOT of work.

Forum Admin:FYI when attempting to change my profile pic this morning; It either errors out with this "The uploaded file could not be read as an image." or, just times out. Happens in the profile area and when attempting to attach an image to a post. Tried in both Google Chrome and Internet Explorer 8.

I think if we're going to be asked to respect and love the points it might be a good reciprocal start to dole out a few to the deserving. Can you undermine their legitimacy? I think not."The real issue here sailed right over your head, champ.  But at least now we know the identity of Adobe’s Chief Apologist for Abysmal Customer Support.  Stick to your little PS tips-n-tricks, scribbler. You don’t know squat about business."http://forums.adobe.com/message/2014660#2014660

We have been advised to upgrade from CS to CS4 before the upgrade path closes, however this will also entail upgrading 3 x G4's in our design studio as these won't run CS4 properly. By upgrading to Mac Pro's there will also be additional software updates we need to purchase, which in turn means we will have to update on other Macs on network. All in all an expensive business. As such I would be really grateful for some feedback as to benefits of CS4 or should we just continue with existing Suite until we find we are lagging behind and then bite the bullet and be prepared to spend out even more for full CS (we will probably be on CS5 by then)? Am i just delaying the inevitable?

Back in 2001 I was given FAQ making abilities for the Photoshop Mac forum. How do I get these back? Do I need to apply some where? Or is this another thing the Jive forum is incapable of doing?

The curious hiccup with the post that Harbs didn't make ( http://forums.adobe.com/message/2013838#2013838 ) seems to be spreading. Reading via email, I've noticed (at least) two messages today that have ended up in the wrong forum over the wrong signature. I'll put the full contents below so somebody (JC?) can have a look if he wants to.NoelX-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MTtTQ0w9MA==X-Message-Status: n:0X-SID-PRA: ristozzX <forums@adobe.com>X-Message-Info: JGTYoYF78jEnIVSz1tGnalTngfOAEuBxZobsHeuDN2gArYI3KBerXWAV3rhFuZF5Y3h4Kx658KBsxBgNvw4iuCG0seVc3Fe9Received: from mail.sgaur.hosted.jivesoftware.com () by col0-mc4-f37.Col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.3959); Thu, 4 Jun 2009 09:37:06 -0700Received: from sgaurwa41p (unknown ) by mail.sgaur.hosted.jivesoftware.com (Postfix) with ESMTP id 0853E24085BD for <jnllb@gmail.com>; Thu, 4 Jun 2009 10:37:06 -0600 (MDT)Date: Thu, 04 Jun 2009 10:37:05 -0600From: ristozzX <forums@adobe.com>Reply-T

If you understand what "Developer Release" is all about (and if you're using these fine forums who doesn't ?), Google Chrome has been released for people to take for a spin. More info here.

Why is it this forum allows users to insert Java, SQL, HTML and Plain - but no Actionscript?

I did NOT post this:http://forums.adobe.com/message/2013680#2013680Any ideas?I did post one email to this thread which never made it (and didn't get returned either). The cotent of the email had no connection to this though...Harbs

I used to use Corel Capture a lot. It was very easy and useful tool. I think it comes with CorelDraw.Is there any equivalent among Adobe programs? I have Illustrator CS and Photoshop CS, hoping one comes with them.Thanks

I'm curious what kind of speed folks are getting with these new forums.  For my own experience, they're drastically slower than the older forums.Using Firefox 3 and 3.5b4, I get page load times of around 20 seconds on average for a page to fully load.  IE8 is slower still.  This is on a 768 DSL connection.Using the new Chrome browser, I get a more acceptable 2 second page load time on average.  (Which clearly shows there's nothing wrong with my connection.)That is a VAST difference.  With other web sites, Chrome and Firefox display pages in very similar time frames.  It's only with these forums that Firefox is slowed to a crawl.  I wonder if any forum techies can chime in with theories as to why?

Well, i guess the topic says it all....