Using the Community

I've posted a comprehensive question in the Adobe Fuse (beta) forum at the following url: https://community.adobe.com/t5/fuse-beta/probelms-with-fuse-gt-mixamo-when-using-custom-clothing/m-p/11027046?page=1#M5876 But it appears 'marked as spam'  Could a moderator please help me out and make it visible so I can get support?

Recommending a table instead of a long list of all your products. Would categorize it based on type of platform (Adobe document programs, Web Presence, Collaboration, Design, etc.). Also, recommend improving your customer support. If someone has a quick question that your technician can answer in seconds who cares if they have an 'account'. Don't be so greedy, you can 'afford' to provide support to your users (actually your customers) even if they didn't PERSONALLY buy your products.[abuse removed by moderator]

I've reported this issue in the private Back Room forum, but it seems that was not enough to get any attention, so I'm making a public post about it. In the last week or so I've encountered several instances of replies completely disappearing into thin air. They were not moderated and emails about them were sent, but they are no where to be found on the actual page. They are simply not there. This also seems to affect past threads, not just new ones (see Button to save/close all open PDF docs [An internal error occurred]). I came to the conclusion that this happens when a reply thread reaches a certain length, probably by number of (sub-)replies or maybe even by the depth of the nested replies. Anyway, I consider this to be a CRITICAL BUG that should be fixed by Adobe ASAP.   Until it is, the replies system is not to be trusted. If you want to post a reply, do so to the main post only. That is the only way it is guaranteed (for now, at least) to be actually posted. I very muc

Hi,   We have a requirment where we want to audit all the emails trigger from our server to all the recipients so we want to craete custom logger for SMTP. I have tried to create custom logger for "com.day.cq.mailer.DefaultMailService" but couldn't able to audit any mail triggering from our server. So is there any way we can create custom logger for SMTP?   Regards, Lovepreet

Hi Team, I would like to know the process of Re Certification for Adobe Business Practitioner . My certification would expire on 30-June-2020. 1.Do I need to redo the certification for its renewal. 2.What is the amount for the above ? 3.Is there way I can get a discount for the same ?   Regards Manoj Kumar

Since there is no way to contact adobe (at least not to find quickly), here a warning for "new" users:There are users who message you as "adobe customer service". Instead of really helping you, they try to get your serial number. Please don't be stupid and tell anyone!Does anyone know, where I can report these users?

Just wanted to direct attention to the quality of graphics presented on the survey side of the site—they look pretty awful. Here [spam site removed] is what was presented at the top of a survey I took today. Additionally, here is a ducument presented at the end of the survey explaining the rules of a sweepstakes you give the option of entering. Both are pixelated/artifacted and generally look bad. Hope this info helps in maintaining Adobe's usual high standard of quality.   PS If there is a better place to post things like this let me know.  

Just had to reset my password and the requirements are simply idiotic.   Every combination I wanted to use kept flagging it as 'being in my name or email'   Turns out, you cannot use the letters of your first or last name... anywhere in your password.   qewrtrsgfjkfkj123   through up flags because it contained, somewhere in it, those 2 letters.   Simply ridiculous and im guessing simply due to very lazy code.

 Adobe????  Now _YOU_ are cramming 2FA to get on the Community site????     Give us the option to disable this, as I cannot log on from work if this persists.  I do not have access to personal email from work, and I don't have access to work email from home.   And, no, I'm not putting my work email address in to my profile.

Dear Adobe,   please advance in your information security department and stop that ridiculous security by obscurity while FORCING customers to change their passwords on a regular basis. It is common and public knowledge since at least mid 2019 that this is achieving the opposite of your intention and does not really help (exceptions are existing) security. But it is totally annoying, as is everything that is useless but enforced.   Thank [insert your higher entity] that there are alterntives to your products worth taking a look at. Yeah and i know the comments coming like "Dude it's security!" or "Why so toxic about something that only takes 1 minute?".   [abuse removed by moderator]    

The 'Announcement ' banner at top of forum changes every 5 seconds ( cycles through 1 and 2 ), causing text in the forum to shift up and down every 5 seconds. I'm using Edge browser.Please fix it so it stops jumping.  suggestions:a) stop it from auto cycle so a user can just click the arrows manually to cycle through ? b) just put one announcement up there and if necessary put a different announcment in a separate post. Do something please because I cannot use the forum with the text jumping every 5 seconds. 🙂 pic one and two as sample of jumping.... compare spaces with fingers or something and you'll see it does jump quite a bit for 'reading a forum'.    

Sorry for creating a duplicate. I found the answer right after I posted this. https://community.adobe.com/t5/community-help/how-to-change-your-community-username/m-p/10962234/thread-id/59988?page=1 Thanks,John

Hi all,   Here's what we released on March 16th, 2020: Bugs Performance Improvements: Our team's highest priority was improving performance on the Community and spent the majority of this sprint working on reducing rest calls on conversation pages. We'll be continuing to work on performance improvements as our highest priority for the next release as well.   2/3 Tries to Go Back: Previously, it took 2-3 tries to go back on the Community. We fixed most issues here except for when pagination is used on community board pages and conversation pages. This will be prioritized for an upcoming release.   Spacing and Padding Issues: We've fixed many spacing and padding issues on the Create a Post page and the mobile view of the Conversation pages.   Emails: Different types of emails previously had different styles. We've taken steps to make sure they all look uniform in style as much as possible.   Marking Replies as Spam: Previously, marking a reply as spam hid all rep

I always use the "latest" option when viewing the community list, to see where there has been activity. It has always shown instantly the effect of any post, to bring communities to the top. I noticed that sometime yesterday, 18 March 2020, the list had frozen. Does not depend whether I am logged in. It still seems the same:

I cant change my SCREEN NAME on the Adobe Support Community.  Any Ideas? 

Please see this thread: https://community.adobe.com/t5/stock/block-account/m-p/10968090There are/were four answers, but somehow everything turned into this gibberish mess: The following has evaluated to null or missing: ==> rest("2.0", "/search?q=" + "select id,replies.count(*) from messages where parent.id = '${messageId}' ORDER BY post_time ASC limit ${limitSignifier} offset ${offset}"?url).data.items [in template "conversation-page-reply-list-pagination-container" at line 39, column 22] ---- Tip: It's the step after the last dot that caused this error, not those before it. ---- Tip: If the failing expression is known to be legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)?? ---- ---- F

I marked a recent post to a thread as SPAM (I'm a Mod) and all of the replies disappeared except for the one marked "correct": https://community.adobe.com/t5/premiere-pro/anyway-to-trim-mp4-clips-without-encoding-again/m-p/10971707   This was in place of the replies:  

Signatures in this community platform suck.   I went into my account settings and (just) noticed a field for SIGNATURES.  Cool, I thought.   I should have known better.   Originally, I entered:   V/r, ^ _ ^ "There's no kill switch on awesome." -Dilbert   That appeared like "V/r, ^ _ ^ "There's no kill switch on awesome." -Dilbert"   Then I tried:   V/r,<br /><br />^ _ ^<br /><br />"There's no kill switch on awesome." -Dilbert   That didn't work either.  Showed up like: V/r, ^ _ ^   And that's it.   And every time I would go in to edit it, the following is what text was actually in the field:   <br>"There's no kill switch on awesome." -Dilbert>V/r, ^ _ ^<br><br>"There's no kill switch on awesome." -Dilbert   I have no idea what is going on, here.  Apparently neither does Adobe, nor the devs who created this laughingstock of a platform.   I have since removed ev

I've looked at the existing discussions and I couldn't see a real solution to this question.Not sure how I ended up with 'editing pdf files' as my screen name, but I clearly goofed there.How can I edit my screen name?

I just tried for 15 minutes to include an image, both from a  "helpx.adobe.com" link and by downloading/uploading via the image dialog (button indicated below, you know the one). Neither worked, but when I just pasted the link into the post, it rendered just fine. 🤦‍♂ It would render in the dialog, then just insert a blank line in the post, or render in the preview and then the final post would be sans-image.On Edge (&#x1f605) Version 80.0.361.66 (Official build) (64-bit), so the new Chromium based one. This was the post.

Hi,  I can't seem to change my email notification settings from "Immediately" to either "Daily" or "Weekly" since any changes that I save get reset when I refresh the page. I was wondering if anyone else has seen the same thing!   

Adobe, it would be easier to use if there was a "Post to community" link always available (e.g., from a thread). TIA!

Hi Adobe.I'd like to change my display name but it seems to be locked out in the options.  I see this as a privacy issue.If you cannot change the screen name could you please completely remove my forum account please?n

Searching the Lightroom Classic forum for "opengl" returns a results page saying there are 768 results, but only 6 are displayed (sorting by Date) or 9 displayed (sorting by Relevance). There's no option to see the next page of results. Useless. https://community.adobe.com/t5/forums/searchpage/tab/message?filter=location,dateRangeType&q=opengl&rangeTime=0&location=forum-board:lightroom-classic&sort_by=-topicPostDate&collapse_discussion=true See the attached PDF for a print of the page (which extends across multiple screenfuls just to show 6 results!).

TSIA.. what the heck is going on, NOW???   I'm still not sure how I managed to actually log on to the forums, because for the last five minutes every time I enter my email in the username field, when I hit enter I get the message "Personal accounts are no longer supported."   I HATE THIS PLATFORM!   ^ _ ^