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Has the Typography forum been eliminated? I realize it had little traffic. Just want to stop looking for it if it doesn't exist anymore.
We've been making progress on our list of issues and I have some updates/follow up questions:Edits not saving: Is this still occurring for users? I took this thread https://forums.adobe.com/thread/1478133?sr=inbox&ru=38623 to jive and opened a case, but am unable to reproduce this issue (as is the jive agent). I saw in another thread the someone had reported this as resolved, so wanted to take the pulse on if anyone else is still experiencing this issue. If they are, I can get it escalated and have them investigate, but if it appears to be resolved, it would be great to close the case. Let me know! What is the value of the Assumed Answered feature?Some of you had some questions about Assumed Asnswered. Here is how jive uses it:Use it to mark a question which should perhaps never been marked as a question in the first place (i.e. it is more of a discussion) as "answered" Then, it drops off the "unanswered questions" filter (if you choose to use this filter)Use it if a question gets
I don't see a way to get to the next page in a forum. Maybe I've gone blind??If I can't go to the next page, how can I read the questions and problems?How can anyone answer questions they can't see? Seems like you can still ask, but no one can answer if the post scrolls past the 15 on the first page?What am I missing?Thanks
I would like to: 1. Delete the junk in my in box. 2. Stop it from filling up with junk in the first place.
OK, there's good progress in not being forced to sign in every time, but there's some way to go. We're missing:1. Number of posts in a thread2. Indication of most recent contributor to a thread
In long threads, if you want to go back to discussions you have to scroll all the way back to the top of the page to find the bread crumbs. This is a huge time waster for everyone.Also, check out this thread in the AE forum: AFTER EFFECTS WISHLISTThis is an often visited thread and the only way to get to the most recent post is to click through 9 pages of posts. Not having access to the most recent post directly from a forum link or inside the thread is, well, nuts. Please fix this. It would only take a single line of code...
if we're going to be inundated by spam can we at least have a kill button to block the sender showing up please....
I have two chat transcripts that have the weakest, rudest, and least helpful customer service people I've ever dealt with. I'm genuinely upset. I asked the last person for an email address to corporate or the CEO and he just gave me the customer service email. I need someone higher up than that. Please help.
Before the last update this Jive forum editor will upload my screen capture and display the well like this one on my web site:Now the updated site uploads the image and displays it like this
Why do some posts appear marked as Assumed Answered when there have been no replies?Photoshop for BeginnersIf this is in error, is there any way of un-marking it?
See this:This what you get when you fixed-height something and you don't know what's going to be in it.Oops?
this one is as old as the moon landing...
I edit a comment I made, and press Save ReplyMy edit doesn't appear! This has happened to me numerous times. Minutes later, I shut down the browser, the edit still isn't there. I try a different browser, it still isn't there
In the previous version of the Adobe forums (this forum), I could quickly come back to the site and check for answers to my previously asked questions. But under this new redesign, I cannot find a link to view my previous discussions anywhere. Is that still an option? If so, where is it?
I've installed CS3 but it has appears to be in Japanese. I've tried uninstalling and reinstalling but that didn't work.Any idea how can I change it to English as its currently unusable?thanks
Adobe Creative CloudThe first link under Communities points an empty pageCreative Cloud FAQShould it point here instead?Adobe Creative Cloud – FAQ
Adobe Service Outage Update | Adobe Customer Care TeamWhy wasn't something like this posted across the forums during the outage rather than leaving us all guessing?
Hi.I have two questions about the new forum design.1. Where can I find my last posts? I could not find the link to read my last posts.2. I can not open the pages for the older posts. Where can I find the link for second pages on forum pages? Here has one, but, there is no "load more pages" link in the Photoshop forum, for example.
Hi,If I want to search for an answer, I go to the relevant community and switch to the overview tab.I then enter some text into the "Ask a Question" box and then my instinctive action is to hit the enter key. This causes the forum to log me out.I am using IE11 on a Windows 7 system. Do I have something set wrong or must I just avoid using the enter key?Brian
Is there a control over Inbox where every read comment will be reflected as read in the specific community thread listed under "Content"?As I realised today, if I have read a contribution to a specific thread in a Forum and switch over to my Inbox, that is always open in another browser tab, that comment if also listed there is also marked as "read". That's ok.But not the other way around. That is making the Inbox less useful. Not to say useless.Uwe
Why is this never changing?I have posted a reply and it is nearly 30 minutes but it never changes!!! Is it working or one should ignore it and not rely on it. I thought I can rely on it to see if there is any need for further clarification but the feature is completely useless.
I Am finding no useful information on the forum overview page. There is no way to tell if the thread has been read, who the last comment was from, or if the thread has been viewed by anyone. In addition to thar, if the thread is a long one, especially if there is more than one page, clicking on the conversation in any of the views no longer takes you to the most recent unread post. This change in behavior makes it especially difficult for users to get to pertinent info.Please fix these two problems. Providing assistance to others on the old system was much easier when we could see what was going on in each thread as soon as we landed on a forum. It now takes 4clicks to get to a view that gives any usable information on a thread other than the title.My specific concerns are the After Effects, Premiere Pro, Illustrator, Photoshop, and Dreamweaver forums.
I guess this is updating my status. When I clicked on "Update your status" on my profile page it took me to a stream page with no place to update anything other than start a discussion. Seems rather stupid but I'll play.My current status is... annoyed with the new forum.Why are support forums trying to be like facebook? We don't need multiple photos of ourselves, bios, or status updates that don't update anything. We are not here to make friends or find a date. We just need a place to ask and answer questions. No one gives a crap about this other stuff or they would have asked their questions on facebook and then browsed Aunt Mildreds photos of fluffy. Either this function is broken or it's completely useless. If it's been disabled by the Adobe admin who brilliantly chose this crap for a support forum, then jive should remove the useless links/features from the profiles.I've never heard of the jive forum until today, and I have to admit they picked the right name. My first impressions
How do I change my Jive username? I think it's a violation of Privacy Policies to use our real name without our permission!
I'll admit I'm old fashioned and don't use or trust social networks much, but do we really need our requests for help with Adobe products being so easily shared with all of these companies? (Listed below, copied from the share module on the left of the content list) Is Adobe getting kickbacks from them or something? This seems to have no real benefit to the users of the help forums. If someone really wants to share a post, can't they just copy the url like we did in the good ole days before fbook? I don't remember anything in the privacy policy about my posts appearing on facebook and every other frickin social network on the planet.These forums should allow knowledgeable people to be able to easily find our questions AND be able to easily reply to them so we can get on with our work.Lose the stupid social and share crap already and focus on a forum that works properly.[links removed by moderator]
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