Account, Payment, & Plan

Necesito que me hagan el reembolso de un servicio que cancelé en tiempo y forma y no tengo interés alguno en usarlo Aca mismo está el comprobante de cancelación.Lo cancelé antes del 22 y me cobraron ayer de vuelta

I cancelled my Adobe Pro subscription a month ago. I talked to two agents, who all said my subscription had been cancelled. However, I still didn't get the cancellation confirmation email. Also, today i got two emails that show Adobe was still trying to charge me. Luckily, my bank stopped the charge. I want the charge to end completely, delete my payment information and no more emails. 

Bonjour, J'ai acheté l'offre Adobe Creative Cloud 12 mois sur Amazon.frJ'ai ensuite voulu activer l'adonnement sur le site Amazon en l'association à ce compte que je viens de créer.Ca indique à la fois association réussie et "le fournisseur indque que l'adresse e-mail utilisée n'est pas éligible pour ce produit". Je n'ai trouvé aucune précision que ce qu'est une adresse mail ou un compte éligible.J'ai contacté le support Amazon qui m'indique que tout fonctionne correctement de leur côté et me renvoie vers Adobe. Donc me voilà, comment je fais pour activer l'abonnement ?Car pour le moment sur ce compte je ne vois aucun plan toutes les applications sont en essai gratuit. 

Hello Adobe Support Team,I am unable to cancel my active Adobe subscriptions or remove my saved credit card from my account.When I try to access the Adobe Admin Console, I receive the following error:"You don't seem to have access to the Adobe Admin Console. If you think you should, please contact your system administrator."I have also tried accessing my subscription and payment management settings, but I cannot complete the cancellation process.I am formally requesting the following: Immediate cancellation of all active paid subscriptions associated with my Adobe account. Immediate termination of all automatic renewals and recurring payments. Removal of my saved credit card and payment information. A full refund of all subscription fees automatically charged to my credit card, particularly those collected while I was unable to cancel my subscriptions. A detailed review of all previous automatic charges and an explanation of the refund process. Written confirmation of the can

I was charged today, after having cancelled my 7 day free trial for the adobe product within 12 hours.The software does not match my needs and was unable to do what needed to be done.AB06920205761CCA is the invoice number  Joseph Christian , welcome to your free trial! For Adobe Acrobat Pro, after your free trial ends on Mar. 06, 2026, you will be charged CAD $44.83 (incl. tax) monthly . For AI Assistant for Acrobat , after your free trial ends on Mar. 06, 2026, you will be charged CAD $10.34 (incl. tax) monthly . Your Adobe Acrobat Pro and AI Assistant for Acrobat subscriptions will automatically renew monthly until you cancel. Prices for all subscriptions subject to change at renewal. Cancel Adobe Acrobat Pro or AI Assistant for Acrobat before the free trial ends and you won’t be charged for the respective product. Cancel Adobe Acrobat Pro or AI Assistant for Acrobat before Mar. 20, 2026 to get a full refund for the respective product . Cancel anytime via Adobe Account or C

Jag använde gratisversionen men sen sa jag upp den då jag endast behövde den för ett projekt i skolan. Sedan dess har jag levt i tron om att allt är frid och fröjd, tills jag kollade på banken och såg att det har dragits varje månad… Jag vill komma i kontakt med någon som arbetar på Adobe!

Hi all,I am a Coursera learner enrolled in the Image Editing course of the Adobe Graphic Designer Professional Certificate. The course resources contain a partner offer for a 4-month free trial of Creative Cloud Pro, with a Claim your free trial now link that opens Adobe checkout. Situation:- Adobe ID created brand new for this offer. No prior Creative Cloud subscription and never used any trial before.- Account Country/Region: Australia- Step 1 of the checkout displays the offer correctly: Creative Cloud Pro, 4-month free trial, Due now A$0.00- As soon as I submit the payment information I get: Sorry, you are not eligible for a free trial of Creative Cloud Pro. Agree and subscribe below to start a new paid subscription. What I have already ruled out:- Tried both the US and the AU storefront versions of the same offer link- Tried two different newly created Adobe IDs, identical result- Billing country and postcode match the card Payment method is an Australian-issued virtual Mastercard

Hola,Me gustaría solicitar un reembolso por los dos últimos meses de mi suscripción a Adobe.Realicé la suscripción sin ser plenamente consciente de que estaba contratando un servicio de pago recurrente y no me he dado cuenta de los cargos hasta revisar recientemente los movimientos de mi cuenta bancaria.Desde que se activó la suscripción, no he utilizado ninguno de los servicios de Adobe, ya que no los necesito actualmente. Por este motivo, me gustaría solicitar, si es posible, el reembolso de los importes cobrados durante estos dos meses.Agradecería mucho vuestra comprensión y ayuda para resolver esta situación.Muchas gracias por vuestra atención.Un saludo.

Hola tengo un problema y es que quiero cancelar el plan pero no me sale la opción de administrar plan y me sale que me van a cobrar pues el dinero cuando me caiga un depósito cuando se termine la prueba que es el 4 de noviembre y no me deja cancelar el plan y lo malo es que no he usado para nada adobe y quiero cancelarlo porque no es justo[Moved from Adobe Aero to Account, Payment, & Plan by a moderator]

Estou farta de tentar falar com alguem pelo chat e a única resposta que recebo é "Estamos ansiosos por ajuda-lo durante o horario de funcionamento", são 10h30, gostaria de saber qual é o vosso horário, uma vez que o vosso chat inteligente não o sabe indicar.Eu estava no plano de teste e foi-me renovado o plano de surpresa. Já o cancelei, não pretendo continuar a utilizar, até porque não o uso com tanta frequencia como pensei usar. Quero solicitar o reembolso o mais rápido possível.

In the creative cloud application, it says that my “cloud storage is full, upgrade now to continue adding more work”which doesn’t make sense because I’m still able to add more work to applications such as Lightroom cloud, as well as font and other stuff.How do I fix this notification?It says cloud storage is full, but it doesn’t mean what is exactly full. Is it the photos on lightroom cloud? is it fonts? is it stock music?I’m on a corporate account, so it shouldn’t be full in the first place

I joined with a free trial but entered an incorrectly spelt email address that I can’t access. How do I cancel my subscription so I can start from an accessible count

I thought I was buying Adobe Phtoshop Elements 2027, the version I downloaded, but Adobe sent a message indicating that I bought the 2026 version. How do I return the 2026 version and apply the purchase to the 2027 version.

Hello,Lumiverse CJSC (Armenia) was an Adobe customer under the Adobe ID subscriptions@rearmenia.com. Our subscription is no longer active, so the support chat cannot connect us to an advisor.Our accountants need a Certificate of Tax Residence for Adobe Systems Software Ireland Limited, issued by the Irish Revenue Commissioners, for tax years 2025 and 2026, to apply the double tax treaty between Ireland and the Republic of Armenia to the payments we made.Could an Adobe moderator please share the PDF certificates by private message? I can provide our company details privately.Thank you,Monica Avagyan, Lumiverse

Cancele la opción con el tutorial que tienen antes de los siete días, y como quiera me están cobrando. Yo no he utilizado ninguna de las aplicaciones más nunca ni he podido acceder de ninguna otra manera, ya que cancelé el plan y decía en la pantalla que no tengo ningún plan hecho.

Hi,I am trying to add my mobile phone number (+880) to my Adobe account profile, but every time I try, I receive the error: "An error occurred while performing this action. Please try again later."I have already ensured the number is formatted correctly (without leading zero) and cleared my browser cache, but the issue persists. Could an advisor or moderator please help me resolve this?Thanks!

Tienen algun telefono donde pueda marcar ? 

I got a charge. on my card for $806. and need to know why I was charged that 

Please help, how do I turn off automatic renew on my account?

Buenas noches me cobraron la suscripción se vencía hoy y yo la cancele y aún así me cobraron quiero la devolución de mi dinero

My subscription is cancelled so STOP taking money from my bank account.

Unfamiliar charge on my account. 

How can I see which accounts are linked to my card? The reason I ask is that some account is charging me money.