Account, Payment, & Plan

It appears I have multiple business profiles under the same company.I already had a Pro subscription and the I think my work wanted to migrate everyone to adobe sign so now I have a seperate profile for that.one profile named CompanyName  and one named CompanyName.AdobeSign.When I manage the CompanyName.AdobeSign account, it says I have access to AdobeSign, but when I try to go it it seems to automatically think I’m still the other profile and say I don’t have access, I never get the chance to choose the AdobeSign profile.How can I fix this?

My husband and I use Abode with 2 email accounts.Why has the price doubled?

Need help to pay the package 1-year. I tried many time but failures, can’t pay. Please support me, my whatsapp ******* email: ******[Personal Info removed by moderator]

Adobe keeps on charging me despite canceling all my subscriptions , may you please help me with cancelation on you end?

I have purchased adobe subscription and money is deducted from my account. However, i don't see subscription updated in adobe firefy. 

I got a 1-year Adobe Express subscription via Airtel. How can I check if it's active and its validity? I started the 14-day trial with UPI AutoPay. Will I be charged monthly despite the Airtel plan? Please call me to resolve this quickly.

Does the app not have the filters anymore????? I don't get it—did they remove them???

e' poco corretto non permettere di chiudere l abbonamento se non con penalita di 66 euri. vergognatevi

Hace un mes realicé la cancelación de mi plan pro de Acrobat y ahora a la fecha se me realizó el cobro mensual del servicio, aún cuando yo ya cancelé la suscripción. Ahora que deseo cancelarla nuevamente me dicen que me harán un cobro de 297 soles por cancelar mi suscripción antes de tiempo. Exijo un reembolsoo.

Ik heb begin augustus Adobe Firefly Pro uitgeprobeerd.Dezelfde dag geannuleerd maar het programma komt niet voor in mijn Account.Er is op 12 augustus 22,36 euro afgeschreven van mijn rekening.Ik kan niet annuleren via mijn account omdat het daar niet voorkomt.Graag bedrag retourneren en verdere facturatie stopzetten. H. Klaassen

Hi, the question kinda says it - I checked the availability two weeks ago and Creative cloud was supported for individuals in B&H, I wanted to see the pricing details today and I got the message saying it's not supported anymore.I tried to follow the link to the resellers page but it was broken - is it going to be updated?? Is it alright if I go to another country's adobe page and buy the license, even though I'm not based there? I'm not sure.

어도비 일러스트레이터에서 자동결제로 8월 16일에 58,200원이 결제되었습니다.앞으로 쓸일이 없어 환불 받고 싶어서 문의 남깁니다. 

Hello Adobe Support,I canceled my Adobe Acrobat free trial, but I am still being asked to pay for the subscription. I would like to confirm that my free trial has been successfully canceled and that I will not be charged any subscription fees.Could you please check my account and confirm that there is no active subscription or pending payment?

Hi, I have cancelled my plan on the adobe subscription well before the deadline. However,  I received an email that the payment failed wherein they are charging me to my account despite the deletion of the subscription. I will provide the screenshots of it through the email which I would assume that it was already a sign of cancellation of adobe subscription as well as the recent email on the payment failed.The first picture stated that they have processed my cancellation for Adobe. However, I have received today through email that there is a billing issue on my account despite the fact that I have cancelled the subscription for about a week ago. Thank you  

I have the same issue but all plans were cancelled and I am still being charged. How do I stop this.

Buenas tardes, contrate adobe InDesign el día domingo 2 de Agosto, olvide cancelar y el lunes 10 se me cobro lo de el plan, cancele de inmediato y decia que me reembolsaria en 5 dias laborales habiles, el mismo 10 llego un correo diciendo que me han reembolsado, sin embargo en mi cuenta no se ha reflejado nada. ¿Que puedo hacer?

I had a previous account with Adobe and I would like to get it back 

15 Jul: free trial signup unknowingly included Pro & AI Assistant. 21 Jul: cancelled Pro. 23 Jul: charged £30 anyway. 17 Aug: noticed charge; agent Shaik deflecting. Want refund for unused Pro; feel scammed, won't return

I already cancelled my subscription and it will be fully refunded since its within 14days, where can i follow up my refund and why it took so long

I just made an adobe account few days ago and I am trying to add phone number so I can start uploading Stocks but I can’t add my phone number, it says “An error occurred while performing this action. Please try again later”. I have tried it for 3 days and I still get that error. I have tried VPN, tried on my phone through Safari but I still can’t add it.

I signed up for an Adobe Acrobat 7-day free trial and cancelled the plan on the very same day, less than 12 hours after activating it. I also received an email confirmation confirming that my subscription had been cancelled.Despite this, I was charged for the plan a month later. This is unacceptable, as I cancelled within the trial period and have proof of the cancellation. I am requesting a full refund of the charge and immediate confirmation that this subscription has been cancelled and will not renew in the future.

I already cancelled the free trial plan on 9 August 2026 (cancellation email reveived) but Adobe still charge me the full payment on 15 August 2026. How can I request the full refund for the payment? 

I started the 7-day free trial, but unfortunately, it didn’t work for me and I didn’t like the system. I canceled the trial that same night, and I even have the confirmation email stating that the cancellation was completed.However, when the billing date arrived, I was still charged the $19 monthly fee. Honestly, I’m very frustrated because if someone cancels their subscription during the free trial, they shouldn’t be charged afterward.Could someone please help me understand how I can request a refund? I would really appreciate it if you could provide me with an email address or contact information for someone who can assist me with this issue.Thank you!

Hej,Jag har inte sagt ja till en prenumeration men verkar nu betala för en.. kan du hjälpa mig med detta?