Acrobat Services API

This was working fine before, but I am now getting this error about 90% of the time. This is happening when converting HTML to PDF. Our Code:ExecutionContext executionContext = ExecutionContext.Create(credentials); CreatePDFOperation htmlToPDFOperation = CreatePDFOperation.CreateNew(); FileRef source = FileRef.CreateFromStream(HTMLStream, "text/html"); htmlToPDFOperation.SetInput(source); SetCustomOptions(htmlToPDFOperation); FileRef result = htmlToPDFOperation.Execute(executionContext); Stack Trace:Adobe.PDFServicesSDK.exception.ServiceApiException HResult=0x80131500 Message=An Internal Server Error has occurred.; transactionId=sXvaanS7qCYgrgwctjw9XqJui9SIdCqr Source=Adobe.PDFServicesSDK StackTrace: at Adobe.PDFServicesSDK.core.http.HttpClient.CheckCPFContentReponseStatusCode(CPFContentAnalyzerResponse cpfContentAnalyzerResponse, String requestId) at Adobe.PDFServicesSDK.core.http.HttpClient.ExecuteRequest[T](HttpBaseRequest baseRequest) at Polly.Policy`1.<>c__Display

Hello, we are using Adobe PDF service API heavily to convert PDF to Docx and looking to expand our usage. However, we have an issue with the XML formatting from the converted PDF to DOCX, and would like some advice as to your logic for generating the XML paragraphs and runs. In some cases what looks like multiple paragraphs in the PDF are merged into a single paragraph object <p> in the XML. From my investigation, I can not understand the logic in the XML Paragraph that divides up the paragraph into two or more paragraphs to be displayed. For example, in the PDF it looks like two individual paragraphs: This is the first paragraph.This is the second paragraph. This would normally show up as two individual paragraph objects <p> in the XML document.xml, but it is not, it is all in one paragraph object. It looks something like this:<w:p> <w:pPr> ... <w:rPr> ... </w:rPr> </w:pPr> <w:r> <w:r

Hi, I've uploaded a PDF file, with a big size: 1.2 GB.When I try to view it in embed, I've this error: PREVIEW_RENDERING_FAILED. Is there a file size limit with API Embed? Thx

When converting pptx to pdf using PDFServicesSdk.CreatePDF, is it possible to tell from the response (or some other way) that fonts were missing and that the resulting PDF might have issues?

Hi, I have a company account for creative cloud and need to embed a pdf report on to a wix site. I'm trying to register for credentials for PDF API Embed and continue to get an error. Is there a way I can fix this? I checked the domain and it's accurate. Thanks so much,  

I have a few PDF documents with tables that are not being able to process well by the 'Adobe PDF Service' API. Please find attached a screenshot and below mentioned issues for reference.Table text is detected as special characters Improper format for table cells Unable to identify table headingsAnd more....Please provide me an email to share original sample PDF documents that are causing this issue. Thank you!

Hello I'm trying to create a PDF document from a word (DOCX) template, and some json data.All tests are done with the same document template, and the same json data.Usual generation time is about 5 to 8 seconds.  I have two problems:1.  Intermittently, but mostly about/after 16-17 CET some requests to the Document Services API are very slow (over 30 seconds, sometimes up to 4 minutes and more)For the 4 minute extreme the Azure logs show a lot of (100+) get requests calling cfp-ue1.adobe.io, returning 202. duration - 300-350ms to 1.4s, with small intervals between the requests.Question: Do you have any idea why this is happening? 2. According to some of my colleagues, the quality of the image (company logo) in the DOCX file is lower when the output PDF document is reviewed.Question: Is there a way to fix that? Regards,Vladimir

Hi, I have implemented removing a typical document user password from a pdf. (e.g. user cannot view contents unless password is entered) My question is around removing permissions/owner passwords using the PDF Services API (user can view contents but cannot do certain actions like copying data) For example is it possible to remove the ‘Disable copying and editing’ protection - we will have the password in this scenario. I was able to find the resource for protecting a document with these permissions (Heading "Protect PDFs with owner password" - https://www.adobe.io/apis/documentcloud/dcsdk/docs.html?view=services) but nothing for removing the protection of these permissions. Please let me know if this is possible. Thank you!

Hi I'm trying to export a PDF file to Docx, but I'm having trouble with the footer style, it moves to the next page in docx file, it seems that when pdf is exported to docx the footer style is treated as a content thus, is there a way to fix this?

Hi all,I disabled the analytics by setting enablePDFAnalytics to false but I still see requests being sent:POST https://dc-api.adobe.io/system/log  Also tens of requests like:POST https://sstats.adobe.com/b/ss/adbadobenonacdcprod,adbdcwebprod,adbadobeprototype/1/JS-2.20.0-LBSQ/s7... Can't I prevent the above?

Hi all,I have an application which I use to convert PDF files in various languages, Sometimes some of the languages doesn't get converted properly, like Hebrew and few other languages, I'd like to know if there's a spicified list of supported languages so that I can know for sure beforehand sending the pdf.Thank you.

Hello, I was trying to convert a korean document to english. When using without API (export option in adobe reader) it is working fine. But when using API I'm getting garbage text (unrecognized text). Could someone help?? Please see my attachment of converted doc

Hello,I am reaching to see whether OCR processing of PDF documents using Adobe PDF services SDK is done remotely on  Adobe's infrastructure with PDF documents RESTfully posted to an endpoint? If yes, is there a way to have that processing done on my corporate servers where the Application runs and with all the required artificats installed? I am trying to avoid sharing sensitive pdf documents in a remtoe fashion.

I m able to convert to searchable pdf but that does not translate to its readability in order to satisfy ADA complaince. In other words, it still recognizes document as image and won't read (by NVDA screen reader). Please help.

Sales managers does not answer for my qustions with communication form. Adobe, whats wrong with you?

ServiceApiException occurs when I use RemoveProtectionOperation     StackTrace 於 Adobe.DocumentServices.PDFTools.core.http.HttpClient.ExecuteRequest[T](HttpBaseRequest baseRequest)於 Adobe.DocumentServices.PDFTools.core.http.HttpClient.<>c__DisplayClass11_0`1.<Execute>b__0()於 Polly.Policy`1.<>c__DisplayClass11_0.<Execute>b__0(Context ctx, CancellationToken ct)於 Polly.Retry.RetryEngine.Implementation[TResult](Func`3 action, Context context, CancellationToken cancellationToken, ExceptionPredicates shouldRetryExceptionPredicates, ResultPredicates`1 shouldRetryResultPredicates, Action`4 onRetry, Int32 permittedRetryCount, IEnumerable`1 sleepDurationsEnumerable, Func`4 sleepDurationProvider)於 Polly.Retry.RetryPolicy`1.Implementation(Func`3 action, Context context, CancellationToken cancellationToken)於 Polly.Policy`1.Execute(Func`3 action, Context context, CancellationToken cancellationToken)於 Polly.Policy`1.Execute(Func`1 action)於 Adobe.DocumentServices.PD

While combine/merging pdf files to single file it’s not merging in sequence, we are sending file list in sequence but however it’s not merging in sequence. Kindly let us know is there any option to merge the files in sequence. Example,10 individual pdf files (file1.pdf, file2.pdf, file3.pdf, file4.pdf…file10.pdf) needs to merge to single file (File.pdf). When we use PDF Services API, it’s not merging in correct order. File.Pdf should have form file1,file2,file3,file4…file10 in this order. But File.pdf it’s not in sequence it’s like file1,file3,file7,file3,etc. We need to single file as in order instead of out of sequence.

Hello,I'm having an issue that is preventing our users from viewing documents. Everything on our backend and frontend are working properly, however I'm getting an error from the Adobe SDK WASM that doesn't provide any clues as to what's going on. Right now, the way our PDFs are loading are through a binary file stored in Redis in our backend, and then renders in React. Each step of the process successfully completes, so it looks like something entirely on Adobe's side. Here's the error message: AcrobatJS Version: 2.6.68rendition.js:2 Error    at self.___cxa_throw (documentcloud.adobe.com/dc-rendition-provider/2.18.3_3.394.0/AJS/wasm_acrobat.js:1)    at documentcloud.adobe.com/dc-rendition-provider/2.18.3_3.394.0/AJS/wasm_acrobat.wasm    at documentcloud.adobe.com/dc-rendition-provider/2.18.3_3.394.0/AJS/wasm_acrobat.wasm    at documentcloud.adobe.com/dc-rendition-provider/2.18.3_3.394.0/AJS/wasm_acrobat.wasm  &n

Since 10:30 UTC, we are seeing Quota Exceeded errors in about 80% of our requests to the Adobe API. As far as we are aware, we did not change anything on our side.  Could you help us understand what might be the issue here?

I am having bad gateway error on the "Generate document from Word template" connector in Power Automate.It was working fine at first. But after a day, it just suddenly stop working and giving me the badgateway error.I changed the connection credential but it still throwing the same errorAppreciate if anyone can adviceThank you

Problem sent (tech-support at AWS marketplace): I'm using a free trial of "Adobe PDF Services API" and I'd like to buy the subscription but I can't because this message: "The seller has not made this product available in the geo location associated with your customer account." AWS Support said: Hi there,I understand you have questions about Marketplace product Adobe PDF Services API. No worries, I'm more than happy to explain. Geo-Fencing preferences apply to new customers and software purchases. Product eligibility is determined by customer’s AWS location, as determined by this guidance. Geo-Fencing is supported for AMI, container, and SaaS products. Unfortunately, it looks like at the moment, this product is not available in your location. If you have any questions as to why this is, I recommend reaching out to the Seller as we have no control over their decision. Apologies we're unable to provide more info or directly support you in relation to this con

Good morning,I wonder if you would be able to help me. We have a bunch of policies and procedures on SharePoint in Word (.docx) which are saved down as PDF using Power Automate. All of these Word documents have Changes Tracker on the last page (fixed page, which contains comments from users, updated manually). I would like to implement an automation using the Adobe split connetctor, if possible, which separate Change Trackers from documents and save separately change trackers and documents without chenge trackers. I've tried using the split connector but I can't find a robust way to programme the connector to identify the last page (n) and the select other pages as (1-[n-1]) or move the tracker to the first page and select other pages as (2-n) arrey. I wonder if you have any soultion/suggestions how I can overcome this obstacle.Cheers 

I'm trying to extract tables from a PDF with the PDF Services API, but when I execute the ExtractPDFOperation (which is not at all unusally set up so far as I can see) I get the error message:ERROR: adove.pdfservices.operation.internal.api.cpf_api:Failed in parsing Extract Result Traceback (most recent call last): File "C:\Users\ERIN\anaconda3\lib\site-packages\adobe\pdfservices\operation\internal\service\extract_pdf_api.py", line52, in download_and_save extract_data_parser.parse() File "C:\Users\ERIN\anaconda3\lib\site-packages\adobe\pdfservices\operation\internal\service\extract_data_parser.py, line 180 in parse self.ed_zipper.add_rendition_data(rendition_output) File "C:\Users\ERIN\anaconda3\lib\site-packages\adove\pdfservices\operation\internal\service\extract_data_zipper.py", line 28, in add_rendition_data file_name = rdata.file_name+rdata.rendition_extension TypeError: can only concatenate str (not "NoneType) to str.and the entire IDE then freezes completely. Does anyone

The script works perfectly fine on PostMan it also use to work fine a couple of months ago but now I am getting an error. I posted my script to stack overflow. Maybe Adobe is not allowing my domain to make request? Or am I missing something? I use cpanel just FYI. https://stackoverflow.com/questions/70255334/php-curl-saying-oauth-token-is-missing-when-it-is-not

OCR Processing Issues with Thai language.I'm follow this medium url to get the OCR Processing convert PDF to searchable by using MS Automatehttps://medium.com/adobetech/make-pdfs-searchable-ocr-after-importing-into-sharepoint-1a8037744841OCR Processing have issues with Thai language , it can split the word but the value is not correct for example the word “กรรมการ” the result of this text is “f1jjlJf11j” Do i have to do some extra config or maybe i missed something? or it's just a Adobe PDF Services Connector not support Thai language