Adobe Acrobat Sign

How can we delete old templates from an employee who does not work for Job Corps anymore.

I would like to know if adobe sign has this option

HiI've been trying to send the document for signature for a few hours now, and I get an error that I can't because access token provided is invalid. What should I do? Apparently there was the same problem before, but I couldn't find a direct answer as to what could be done about it?I have the Pro package and tyied already in sign in again multiple times. Annika

What is the storage capacity,location and retention period for the signed documents under my account?

Hello All,  I'm trying to have this choice ( I'm offered this choice when i try to sign the document)Pre selected when i send the agreement. Is it possible?Here is my agreement call curl_setopt_array($curl, array(CURLOPT_URL => $agreementUrl,CURLOPT_RETURNTRANSFER => true,CURLOPT_ENCODING => '',CURLOPT_MAXREDIRS => 10,CURLOPT_TIMEOUT => 0,CURLOPT_FOLLOWLOCATION => true,CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,CURLOPT_CUSTOMREQUEST => 'POST',CURLOPT_POSTFIELDS =>'{"fileInfos": [{"transientDocumentId": "'.$transiant_id['transientDocumentId'].'"}],"name": "'.str_replace('.pdf','',$FileName).'","participantSetsInfo": [{"memberInfos": [{"email": "'.$email.'","securityOption": {"authenticationMethod":'.$protocol_sign.'}}],"order": 1,"role": "SIGNER"}],"locale": "'.$lang.'","postSignOption": {"redirectUrl": "BlablaUrl"},"signatureType": "ESIGN","state": "IN_PROCESS"  }',CURLOPT_HTTPHEADER => array('x-api-user: email:blalbla@bla.bla',

Something went wrong! Please update the details and try again to establish connection

您好, 我有申請Adobe Sign試用, 但是每次登入系統都會要求在更新密碼, 請問這可以解決嗎?

I know how to link a specific Template to a custom Button, but what is the syntax to use so it will show be a list of Templattes so I can pick which template to use.  I am told it's possible but don't seem to get the right instructions on how to do this?Anyone know? 

Hi, The response:Metadata x-request-id : 38b78052-6ce9-4271-928d-b4e130ad9595 content-type : application/json status : 415 Body { "code": "CONTENT FILTERED", "message": "Content type was not provided or is not supported" } I have used the same pdf as an example as part of  the "Try it Out" forms on https://secure.na1.echosign.com/public/docs/restapi/v6#!/baseUris/getBaseUris and it works successfully. My pdf is filled using Adobe software coldfusion on my end, and then loaded as a transient document successsfully, and then sent for signing. My question is, how do I know what the issue is with my pdf when it works for the "try it out" functionality, but not when I use the API? Can I see the document within my AdobeSign account anywhere for example? ( they do not appear under the Your Agreements section, under In Progress, because it hasn't been sent I assume ). Happy to supply transientDocumentId etc if required. Thanks, 

I notice that any older form I try to edit crashes the program as soon as I hit "Prepare Form" and now, there's now way to format the date field, even though you can select Date as a field type in the Text Field Properties tab.  So, how am I supposed to explain this to the client who wants the date format changed? 

Hi thereI am trying to add field conditions to an existing pdf but I can't find the way to get onto the 'Yellow' text boxes so i can change them. I have tried through edit form and prepare form but i just get the white boxes which don't allow the form field changes. Can someone please explain how i get to the for to make permanent conditions please, the link shows the yellow boxes but i don't know how to get there!  https://helpx.adobe.com/uk/sign/using/form-field-conditions-settings.html 

Hi, Am I able to use the biopharma setting for adobe in the Microsoft teams and Google drive plugins ?  Thanks 

I'm pulling in a completed PDF into the Fill and Sign for my signature and when I open the document all of the fields are blank. The only thing remaining are the electronic signatures. How do I maintain the fields to sign the documents?

I have given call back url in the agreement in api.After signing the document the callback is not at all triggered.I used "callbackInfo" as key for the URL.Need immediate solution pls help

Sorry - this is going to be a rather lengthy set up.  Scenario:  I have a document requiring signature from a person.  That person has an "assistant".  The assistant wants to be included as a "reviewer" on all signature requests sent to the person, but doesn't want to be required to sign the document.  What the assistant wants to do is receive the request for signature, review the document, click on something to send to the person who is supposed to sign the document with a note something along the lines of "reviewed; ok to sign".  I haven't been able to find anything specific to that.  The only thing I cound was CC, but that doesn't allow for the auto forwarding of the document to the person signing the doc.  Thanks.  

When I send a document to be signed and/or reviewed, after everything is done, I can download the audit report as "extra" evidence. DocuSign allows an additional option to download a Certificate of Completion, which includes not just information about the signers, but also things like the IP address they used when signing, and other similar idetifiable information. Is that something that is possible to do with Adobe Sign.

Hello,I have an issue with a user unable to request signatures in Acrobat. They had no issues until recently. Anytime they attempt to request signatures, he is prompted with "Could not send. You are not authorized to send documents for signatures."I had him sign out and login to his account. We reinstalled Acrobat. Verified they have the right license and has access to that too;. Checked security settings under properties and saw nothing that would prevent them from requesting signatures. We also took away the acrobat license and reinstated it.He is signed into the account associated with the license. Our payment info is all good and up to date. This user is the only one having an issue requesting e signatures. Wondering what would prevent them from requesting signatures and what are some steps in resolving it.Here are some of the resources i used already to help troubleshoot. Adobe Sign error message | Not authorized to send documents for signatureSolved: Not authorized to send d

For self signed documents the audit trail only includes the "Document created" history entry, it does not include the "Document e-signed by" entry which is included when there are multiple signers. Is there a way to self-sign that would cause the "e-signed by" entry to be included in the audit history? I'm using Acrobat Pro DC 2022.002.20191.

Is there a way to get the attachments to an original document to keep thier own titles when they come back after being signed instead of all the attachments having the same title as the orignal document that you wanted signed?

Hi, We are trying to setup a workflow involving Adobe Sign. To do this we need to give our customers the possibility to add some information before they sign. This information involves introducing some float numbers that are then used in some formulas within the document.The issue is that when the field is set as numeric with 2 decimals, the German decimal separator "," is not accepted as valid (so the document cannot be signed) and if we use the "." it considers it as thousands separator and the formulas do not work properly.Setting the field as text with no restrictions, allows the use of "," as separator and the formulas work properly in the browser, but as soon as the document is signed and comes back to us, all the calculated values are wrong. Please advise

Hi all, is it possible to use more than 10 signatures with Adobe Sign? In our case the limit is 10. Is it possible to change something in the settings? Thank you very much in advance.

Hi. My signature says my name and date of signing. I was wondering if it is possible it would also say who is the issuer of the digital certificate I used to sign the document. Thank you so much.

We have some non Microsoft accounts using Office 365 that need to use Adobe sign. When it is added to 365, Sign just shows up for the microsoft accounts. What step am I missing.    Thanks!

In my Enterprise account, how do I set and control Signature Preferences at a global or user group level? Right now, it only appears to allow this to be done at a user level. I would expect that logging into my Enterprise account > Acrobat Sign Solutions for enterprise and then clicking on teh Manage Adobe Sign (see below) would accomplish this but instead, it takes me to my user account login screen and home page which does not allow me configure settings for all my users at an enterprise level.  At an account/user level, we are able set signature options by clicking your profile icon when logged into acrobat and selecting I think it was “settings” and then “edit settings” under the e-signature preferences section. However, this will only make changes to your currently logged in account but won’t affect other users. The goal of managing at a group level is to be able to enforce those settings throughout the organization so it can be said that there is some

Hi, I need to contact the Adobe Sign support team per the installation guide to provision our Salesforce channel. However, the support instructions don't take me live human. Can someone please reach out to me to assist? Thanks.