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Hey guys...I'm having a subscription for the Adobe creative cloud which includes Adobe Sign.I can log in into my documents cloud, but as soon as i'd like to use any of the functions like templates or sending for signature nothing happens anymore... the loading graphic is shown for hours.I'm using a mac with safari. But the problem occurs also in Chrome.Do you have any ideas how to fix this?Thanks in advance!
Hi, I am requested by one of our bank partner to make sure Adobe Sign is acredited by ANSSI (Agence Nationale de la Sécutité des Systèmes d'Information) does any of you have this information as I can't find it in the adobe web site or internet ?Thanks, Ludwig
how can I print out the list of names of people that have signed my web form? I see the list of recipients under the "manage" tab but I'd like to print it out or download it into excel.
Since Adobe introduced the new interface, I get the "Personalize" or "Enable All" cookie option pop-up every single time I move from one screen to another, within the programme. You have to press one or other every single time, and it's quite a glitch. A similar, more longstanding problem with Adobe Sign is that, when you're on the second/final screen for sending a document, it's impossible to use the scroll down arrow on the document itself, because Adobe Sign blocks it behind some big square (which, from memory, might relate to cookies again). Is there a setting for me to correct, or can these glitches be remedied, please?
The button is not there wtf do i do jesus christ why is it so damn hard to cancel a subscription to one of the largest software companies to this day??????????????? Im never buying another adobe product
Reloaded and keep getting error message. Customer support takes me to the main product page. Posting here to find out how to resolve.
Haven't been able to access my documents all morning. When I go to my signed documents the error is "Something went wrongThe server failed to respond with a valid search result. Please try again in a few moments."On the send page it says "Server error. We encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again. If you continue to encounter this error contact our customer support." Cannot get any response from chat, been waiting on chat for nearly an hour. When I call the helpline I'm told there's no support available for this product. I need to know how to download my signed documents immediately and cancel my subscriptions. This is unacceptable for such a critical app. I'm done with adobe and moving my signing to Docusign.
Hello, I was wondering if anyone could help me. I am trying to add a section where I can gather some supporting documents; as per below: Adobe Sign can be used to collect supporting documents from signers during signing. During the signing experience, Adobe Sign converts the text tag into a field that the signer can to select to upload a file. The uploaded document(s) are included as part of the signed document and are converted to PDF and attached at the end of the signed agreement after the signing process. Form fields for collecting files from the signer are defined by using the "attachment" directive.No matter what I have tried, it does not appear to work. I have tried the code in Ariel, in all lower case, just using the test tags throughout the whole document, using the tags without {{ }} within the form fields. Am I missing something? Please help.
I want to implement Adobe Sign on my web site using PHP. I have checked the Adobe Sign API document but not found any PHP sample code. I googling for the same but not found PHP sample codeCan anyone have a PHP sample code?
We are building out a new SF org and I've migrated over all our Agent accounts. However, the signed digital PDf contract remains on the old org. Is there a way to migrate the agreement pdf files to the new org or export them from the old and mass import them into the the org
Does anyone know how to share a fillable document with a client via link (without using email at all)?
I found the below instructions on Adobe Help, yet in my new small business Adobe Sign account there's no link for "message template"? How do I change the text in the password protectection post and automatic emails that are sent to my recipients? The language does not reflect our project or purpose for the documents. Thank you for any help, M Below are the steps to create Message Templates:Log in to Adobe Sign account.Go to Account.Go to Account Settings.Select the option of Message Templates.Select the + icon to create a new template.Add the Template name and Template Message, and Save it.
As part of our enterprise change management, we need to document release notes in our system. I would like to know when is next Adobe Sign release is planned, and would like to get the release notes. Thanks,Rajesh NarayananWells Fargo
With what Adobe products can Sign be used; e.g., Reader, Pro, etc.? Or is it totally independent? My adobe Reader apparently has it.
Good Morning, When I send a document to my supervisor to be signed in Adobe Sign she has to download the document, save it, then she can sign it. I have watched many videos online regarding the basics of Adobe Sign and this is not how it is supposed to work. Can anyone tell me what I am doing wrong? This happens whether it is a word doc or a pdf - we do not use any privacy fields where you have use a password. These are usually just one page regular letters to be signed by one person. By watching the videos it seems very easy to use, I must be doing something wrong. Thank you for any help you can give me!
I am trying to fill in the W-8BENE form, but part III is not applicable. Still the fields are requiered. Why?
When we tried to use Sign for a a report with a 140 pages we found the limits are a platry 100 pages, 10 MB's, and 150 transactions per annum. These are impractically low for any small business so I will be making a compaint. We hold 5 licences in CC Teams and need a minium of 200 pages and 20MB's for a large proportion of our repoarts. The only option for sufficient pages and files size is Business which is a 100% jump in cost. We are keen to use Sign for our documents however Adobes restrictive policy must limit taekup by small businesses. We well defer using Sign altogether until lmits are more reasonable.
Is there a way to prevent Adobe Reader DC from storing the previously used signature (example below)? When a signature box is clicked, is it possible to require a new signature to be "drawn", without keeping the previous signature information?
Hello, help needed. Constant question of personalize or enable all question is raising and I can not resolve it by answering because no matter what I answer the question keeps on raising. Please delete it. Kind regards Ullamaija
I created a template which is now availabe in my document area on documentcloud.adobe.com. How could I make this availabe for other users in my company. I couldn't find anything to do so... It is only available "Just me"...
Document that needs to be signed by myself and others. I can get the blue verifier detail under their signature but not under mine - how do I fix this ?
Hi,Is it possible, with the API, to reject a signer that has not signed and not cancel to whole agreement? So if 4 or 5 sign. Can I reject the person not signing and finish the agreement? Or is the only way to create a new agreement or replace the 5th signer?Thanks in advance
I have a template with a Text field with validation of US style date that needs to be prefilled before sending for signatures. When I enter September as month, the validation fails while other months work. For example: Sep 01, 2020 -- Validation failsSep 01, 2019 -- Validation failsAug 01, 2020 -- ValidatedNov 01, 2020 -- Validated I had to remove validation to send the form.Please look at this issue. Thanks,Anju
Dears , I have a problem my manager recieving email on this outlook 2016 and this emailswith attachment PDF he need to file & sign then reply without save it on his PC ,or save it in his device android . Thanks for support me ,,
For the past several weeks, I cannot access the manage tab. I get a graphic and the following message "Something went wrong.The server failed to respond with a valid search result. Please try again in a few moments." So I can see, retract, etc any of my documents.Any help? I can't use the product if I can't manage my documents.
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