Adobe Acrobat Sign

Hi,I have a form that gets submitted by a user, and then needs to be signed off by their department head.  The form then gets routed back to my department for signature.  We previously used Docusign and were able to publish a web form wherein the submitter could just input their e-mail address along with their department head and the system would route the form appropriately. I have set up a few web forms, but it seems that there is no way to set up routing 'dynamically' such that two separate individuals can be added at agreement creation time when the web form link is clicked. Of course, the initial signer (the one who clicks the link to the web form) will be able to sign, but there seems to be no way to use this process to route the form on to their department head. Is there a way to accomplish what I am trying to do in adobe sign?  I thought maybe with a workflow, but that doesn't seem to be an option as it does not appear to allow for 'self service' signin

I have two users getting a couple errors when trying to send documents for signature using Adobe Sign in Outlook (Web or Desktop version): Error: "The request provided is invalid. The reasons might include:your trial has expired, too many recipients or documents, you're the only recipient oryour documents exceed size limitations." And finally:"You are not authorized to send documents for signature. Please contact your account administrator" The users accounts were removed from Adobe Sign and added back but the same errors "I could really use some help with this".

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hi im new, hsbc want me to add a photo of my marriage certificate to a form i have already submitted, anyone know how to do it? thank you 

Can Adobe Sign API support to export report data ? Just like the web ui page to export report data

If we wanted to give access to our students to products that allow them to edit pdf's and such how much would it cost per month/year? Would we only pay one price for all devices or do we need to purchase multiple?

Just as my subject line states, I have tried several times to send a document to be signed and the recipient does not receive the email notification at all, even overnight. When I send a reminder, however, they get that in their inbox within seconds. Please advise. Thank you. 

Would appreciate any advice on the following problem. Sending documents for signature as usual, system tells me they have been sent, but the recipients are not receiving the e-mail. Double checked that e-mail addresses are correct. Have sent a dummy document to myself (using a 2nd e-mail address) and not arrived. Recently upgraded browser to Chrome. Could this be an issue?

Hello,I work for the federal government and have been testing out the use of Adobe Sign for signing project agreements. For me and a few others, we have no problems setting up documents for signatures and submitting them to the signees. However, others in my division can sign the documents but are unable to perform the set up step. All of us have the same, updated version of Acrobat DC, but only some of us have the Adobe Sign tool available in the Tools list. I hear Adobe Sign is now included in the Fill & Sign tool, but we are encountering different screens when selecting that tool to set up a document for signatures: some of us the correct "What do you want to do?" screen and others the incorrect Fill & Sign toolbar.We have followed some of the recommendations in other Adobe support threads but have yet to solve the problem. All of the users are signed in to their Adobe accounts; however, we have noticed that some of them have the option for choosing a Company or School accou

User A: Fills/signs document. User B: Reviews/signs document. Is it possible for User B to make changes to the information User A entered? Is it possible for User B to "reject" the document back to User A for data to be changed?

I have heard that Adobe hasPlanned EOL for  SOAP API  from February 2021, iam upgarding my applictaion to REST API, For legacy application we can create Integration Key and Access the API's.As Oauth is not supported in my application, was planning to use Integration Key and upgrade to REST API.But have one doubt, whether the Integration Key funcationality will also be removed in future or with SOAP EOL. If any one knows let me know

I need help with a form that's  already created and saved in the pages app to be filled out and sent back to me. Is that possible to be done with this app?

I would like to cancel my electronic signature on an order form, but I do not have the control on the document, I have just a pdf copy of it. How to do it, and what is the withdrawal period after an electronic signature?Thank you for your help.

I used the free Fill & Sign feature of the free Acrobat Reader DC to sign an agreement and send a read-only link to someone else to read the signed agreement.  Now the agreement is accessible via this Adobe website for anyone with the link.  I don't want that document to be available anymore. I want to delete it completely from Adobe and the Internet.  How can I do that?  The only option is to "Hide" but that's not sufficient for me.  I don't want Adobe to continue to have a copy of the agreement, which contains sensitive information.  I've never signed up for Adobe Sign and I don't plan to.  So, I can't login to Adobe Sign.  This is agreement is only a result of the free Fill & Sign feature of the free Acrobat Reader. Please help.  Thanks.

Hola, llevamos varias semanas intentanto localizar un contacto comercial a través de los telefonos indicados en la pagina web y es absolutamente imposible. Hemos dejado infinidad de mensajes y no conseguimos respuesta.Tenemos interes en implantar la solución de Adoba Sign en una empresa española y con integración con las soluciones de Sap de Ariba y Success Factors.Alguien me puede proporcioanr un contacto comercial en España o alguna forma de obtener dicho contacto. Muchas gracias.

I need to be able to pull a report of documents based on the date the document was completed, not on the date the document was created. Is there any way to do this.  It just seems like common sense to me, so I'm not sure what it is not an option when I go to create a report. Thanks,

I am posting a signed annual meeting to be sent to the swedish companies registration office (Bolagsverket) for approval of new issue of shares. They are not accepting the adobe signatur document if the the document is not sent with the certificate page in one document as the signed version. I.e they want an indication of that they are all one document. A solution would be to have the certificate document in the same pdf as the signed minutes with similar page header with date and time. Is this possible to withdraw fron the system somehow?

Hi, Im trying to integrate Adobe Sign with SSO to Azure AD. I need to contact the Adobe Sign client support team to have them generate a Adobe-Sign-verifictaion token. I cant find any way to contact them. When i click the link in the guide, it redirects me to the main supportsite and i cant find any way to contact the Adobe Sign support team.  From Microsoft guide:The Adobe Sign Client support team sends you a randomly generated token. For your domain, the token will be like the following: adobe-sign-verification= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

How to pass this parameter SignerIdentityReportInfo to Adobe API.https://secure.na1.echosign.com/public/docs/restapi/v6#!/agreements/createSignerIdentityReportexample from Adobe page:{ "securityOption": { "openPassword": "MYPasswordHere!" } } //I have tried to post like this. No luck for far. string body= @"{ ""SignerIdentityReportInfo"":{ ""securityOption"":{ ""openPassword"":""MYPasswordHere!""} } } "; //or this var body = JsonConvert.SerializeObject(new { securityOption = new {openPassword = "MYPasswordHere!" } }); //or this var body= @"{""securityOption"":{""openPassword"":""MYPasswordHere!""}}"; //used it like this. request.Parameters.Add(new Parameter() { Name = "SignerIdentityReportInfo", Value = body, ContentType = "application/json", Type = ParameterType.RequestBody }); 

Hi experts! I am struggling to properly sign a document with Adobe Sign. Maybe you have some experience with a similar issue and can share your solution. The document I am trying to sign was provided by a German authority and has a digital signature on it. Apparently, it is a signtature using „PADES embedded' and it is a qualified electronic signature.If I sign this ducment with my own signature in Adobe Sign -> what happens is that it REMOVES the signature that was originally on the document. So afterwards, instead of 2 signatures, it contains only one (my own). The authorities dont accept the document anymore,  cause they need their signture to be on the pdf as well. Has anyone experienced a similar issue? Is there possibly a setting within Adobe Sign where I can select to not remove existing signatures? 

Hallo! Folgendes Problem: Ich habe ein PDF Formular mit Textfeldern und Dropdown-Listen erstellt. Wenn der Empfänger dies ausfüllt und mir zurücksendet ist alles ausgefüllt ausser seine Auswahl bei der Dropdown-Liste. Wir haben nun etliches probiert, jedoch funktioniert nichts. Es ist DRINGEND... Danke und Liebe Grüsse

Is it possible to run a report to see who has viewed and/or completed a document? I need that detailed breakdown rather than just a top line overview. Thanks

We are going crazy. We have had a short and easy way to access our Adobe Sign where we create and keep all our digital contracts for our member base. Now nowhowever, with the new Creative Cloud, it is so complicated to enter into this function which is the only function we are using. How can we create a quick and easy log-in to ONLY our Adobe Sign site?? Anyone who can help???

Calculated field not showing results on pdf after filling the form.I have a IF formula for checkbox to calculate the sum if each checkbox enabled and checked.It worked while filling the form.Here's my IF formula:if([Item1-fee]="checked", abs([Item 1 Price]), "") + if([Item2-fee]="checked", abs([Item 2 Price]), "") + if([Item3-fee]="checked", abs([Item 3 Price]), "") + if([Item4-fee]="checked", abs([Item 4 Price]), "") + if([Item5-fee]="checked", abs([Item 5 Price]), "") + if([Item6-fee]="checked", abs([Item 6 Price]), "") + if([Item7-fee]="checked", abs([Item 7 Price]), "") + if([Item8-fee]="checked", abs([Item 8 Price]), "") 

-> integration of existing application from soap to REST services I've noticed that I wasn't able to refresh an access token using the SDK. (GitHub - adobe-sign/AdobeSignJavaSdk )When I've used the existing model and API i got below error :javax.net.ssl.SSLException: Received fatal alert: protocol_versioncom.adobe.sign.utils.ApiException: Connection Erroras per Adobe Sign Technical Notification :Adobe will be removing support for TLS 1.0 and 1.1 protocols in 2018 to meet industry best practices for SSL/TLS security. and SSL handshake protocol TLS 1.2 will be required. please provide supported source code for TLS1.2 so that we can able to access rest api's.Adobe Sign​ !