Adobe Acrobat Sign

How do I edit an existing esign form that is in a widget?  I need to change out the form but keep the widget.

It keeps coming up with this error when I put in the verification code:Error Code: 170221042438017.ord-prod-app14Please can someone help?Thanks

I would like to include on my Community Users information page the direct link they could go and sign their document to  stop the "I didn't get the emails" ... even though I have a daily reminder set.....     How would I populate the URL like thishttp://mysever.echosign.com/public/esign?tsid......I have access to all the object via SOQL and have gotten specific list for the user, the status and if signed a link to the PDF.  I am hitting a wall on presenting the unique URL (NOT A WIDGET) if I am still waiting on them to sign.Any guidance? An Object where the URL is stored or how to build out the tsid?Thanks!

I want to add a user (which is our central email address) called admin@ourbuisnessname.com.au as it is our central email address for all our clients that we send communication from.However, it says that I cannot use this email address when I try and add as a user!!!!Help anyone? How do you get around this?

In sending a document for signature, I clicked on the field to require a password, entering it twice. The recipient was able to open the document without a password. What would cause the password function to not work? Help!

On 6/24/2012 I signed up for a free account with EchoSign and had these functions.Now with Adobe Sign these three functions are missing.Add Template to Library, Create Widget, Archive a DocumentI want the Add Template to Library and don't care about the others.How do I get them/it back? ThanksPS. I have a friend who signed up the same day and she still has these functions.

How do I legally e sign a document, not just a normal e signature?

I'm creating the vast majority of the form field templates we're using in contracts this year. Though other team members can go into the "Manage" area to view and edit document templates no matter who created them, they can't even see the form field templates. I'd like them to have the ability to at least review them. Suggestions?

I'm hoping someone here can provide a bit more help than Adobe's support...We have Echosign integrated with SFDC and use it to send agreements for signature via iPads in Safari. However, lately we've encountered an issue wherein a user will click the Send for Signature button and the page with the EchoSign progress bar comes up and starts progressing. However, it never quite makes it to the end of the bar and the agreements are never sent. Does anyone have any idea what could be causing this?

I received and e-mail through my Mac e-mail account. with an attachment, that I need to sign.I clicked on the attachment and the document comes up in Acrobat Reader DC.  It  says that in the top near a tool bar that “Certified by Adobe Sign, a Document Cloud solution,<adobe-sign-certified@adobe.com>, Adobe Systems Inc, certified by VeriSign CA for Adobe”  When I go to click on the document itself--it will not allow me to sign anything--it is just merely a hand icon that I can hover over the signature line--but it will not allow me to sign it.  What do I do?[Moved from the Adobe LiveCycle General discussions - features, feedback, training, documentation, etc. forum and into a more appropriate forum. - moderator]

hello,when i use "get signature in person" on the adobe sign mobile app i input the recipient's email and it sends to them before they sign a copy of the document UNSIGNED and then a copy of the just SIGNED document. It's confusing to get both when they just signed the document - they should only get a copy of the signed document they just signed. Instead the recipient gets 2 emails.

I would like to be able to make annotation comments on documents once they are signed by the other party.  By default, when the certificate is applied by Adobe, all permissions are disabled which includes the ability to make comments.  Is there any way to have this option enabled for documents that are sent for signature from my account?

My trial period expired a week ago maybe and I upgraded today. Every time I log in it tells me that my trial has expired and to upgrade even though I did that already. I also already confirmed my email and all of that. Then if I go to send one of my contracts, it gives me an error message and won't let me send.

I have sent a number of documents to a signer but they are being prompted for a password. I did not set the documents to have password verification and have never experienced this with any of the agreements I have sent out. Is it possible she already has an Adobe ID and therefore being prompted?Thank you

hi I can't send any documents after I changed my sign in email this is the message im gettingWe have encountered an issue due to possible Adobe Id change. Please contact your IT administrator or Adobe support.I contact chat support and they could not help me and just dodge the ball sending my request to a supervisor so is there anyone here that can help me?thanks

Hello,I am currently looking at using Adobe Sign at my current company and I need to know how the pricing structure works.  I saw that there is a price for $30 a month and the features appear to be what I need.  Is there any limitations to this package as far as how many document transactions I can have per month via using a widget or sending a form?Also, How many PDFs will be stored in the cloud after a form is filled out and signed?-J

How do I create a PDF where I add a digital ID signature field and send it out for signature.  I know I can add a digital signature in the Acrobat DC or Reader but I would like to use the cloud signing service to request a digital signature (not the typed version).  Is there a way to do this? ThanksMark

Hi all.I have a rather lengthy accounting audit document that requires initials in literally hundreds of different places. Is there a way to add a field, like a check box field, where just a simple click adds the initials? Also, in Adobe XI Pro is there a way to upload an image of the initials? I can upload an image of my signature, but not of my initials, and both are needed.I tried to make the form an Adobe Sign Form, and then add an Initial field, but at the moment I honestly can't tell the difference between an Initial field and a normal text field. When I preview or close the editor, I am able to add any text I want to the Initial field. What am I missing here?Cheers,DJ

Three times I have tried and three times I have been denied the ability to send a relatively important work form. It seems to be counting all three as sent, saying I have used 3 of my 5 transactions despite telling me repeatedly that it will not work.Why will it not send? All email addresses are correct- I have my account set up.

(Sorry folks if this is an old, addressed topic.  Could not find it in my search)For simplicity sake, I combined multiple -- standalone documents  -- each with a signture, into a single Adobe Sign document.I know need to separate those into separate PDFs.  When I try to do so in my PDF management solution (PDFPen), it asks for a Password... which I never set.So... how do I determine the password that I "used" when the document was created?- Andrew

The link to sign is saying: "This site can't be reached" and also ERR_TUNNEL_CONNECTION_FAILED

I have the same issue. Someone please contact me at adobe.  ThanksError Message when I log into my Adobe Sign accountWe have encountered an issue due to possible Adobe Id change. Please contact your IT administrator or Adobe support.I don't remember what my old username was before i changed it. It may have been [ Email id removed] . But I have changed it to [ Email id removed]I get an error message when I try and send a document for signature to one of my clients.Error Message when trying to send doc for signature: "Could not send: An error has occurred. Please try again."Please, I need to get this document out today. I appreciate your assistance with this urgent matter.

I use adobesign on my desktop, I have several templates created. I downloaded Adobe Fill and Sign (iphone), I sign in and I can't see any of my templates there. I'd like to be able to send the templates for signature from my phone instead of only sending it through the computer.Thank you

how do I sign a word doc on my computer

I work for an non-profit organisation that provides hard copy information for its Members but we are facing calls to produce this online. An app is way to expensive for us to develop, but unfortunately, if we provide a simple PDF file, they will share it with non-Members and we will lose the revenue we gain from providing the information. Is there a way we can produce this in a PDF but assign a single certificate to each user that they are not able to share with others? Note, there are almost 5,000 members, so the workload required would be important here as well. Thanks in advance for any help or advice.