Adobe Aero

Hoping that someone can help me with this ongoing problem. I build my experiences on my Aero desktop (works perfectly, no notes) but when I open them to record and share on my iPhone 8, running iOS 16.7.1 they load to an untappable Tap to place screen. Only way out is to reboot the app, which returns to the menu, reloads to Tap to place screen. etc etc. This happens 97% of the time, I think I've managed to view my creations in live AR about 3 times in the past fortnight.Phone has plenty of storage, no other issues, happens across all wifi and data connections.Pretty hard to stay excited about our AR future from a blank screen, even harder to keep my clients excited about THEIR AR future on a blank screen. Any ideas to get past this one?Thanks in advance for any advice at all 🙂

Hi if anyone had any insight on this issue i would really appriceate it. I've been troubleshooting an Ar Vr game I made that I need to put on my portfolio. It is 51 MB map which is kind of large, but Ive made maps in Aero in the past that are well over 60MB and they still work great to this day. Nobody has been able to play it no matter how much I try to delete from it and decrease the file size. Do you think this is just because Adobe hasn't touched Aero in like a year 😞 Can anyone else try to open it? Here's the link

IS the desktop app ever going to come out of Beta? I love using it and wanted to know what the future held.

I was following a tutorial online and needed to make the 'sun' spin (following the Z axis). I have adjusted the pivot of the asset to the center. However, when I tried to make it spin, it followed the blue axis at the bottom of the 'sun' ( as you can see where I pointed at the screenshot) rather than the one in the center.  I couldn't find a way to adjust the position of the bottom blue axis. Does anyone know the way to work around this? Thanks!  

Dear team We are creating an AR experience for a client that is a major cosmetic company. We would love to make it more personnal in the layout. I read in some discussions it might be possible. Also we would need support from you to : - secure the link- make sure it is availble for larger audience at day of event - get your help / support during the creation process to make sure we use all potential of the app during integration of elements coming from Blender inside Aero. Would be perfect to discuss condition for such support.  Thanks a million to reach out in DM ! 

Hi, How does it know where is the location. In my city it worked, I made an experience in a park: and instantly it says: unable to determine device location. Is it me, or do I need trigger points of some kind?  

 The GLB file I'm trying to open is 12MB in size, and I can open it on desktop as well as iPhone 11-12 models. However, for some reason, on the iPhone 15 model, the GLB file I try to import appears grayed out and cannot be clicked. What could be the reason for this?

Hola, estoy trabajando desde mi computador, cuando hago la previsualización de mi trabajo puedo ver todos los elementos, estoy trabajando con secuencias de imágenes en formato ZIP, porque los elementos están animados, ya todos están activados para que se animen, cuando genero el QR, desde mi celular un iPhone 12 pro, solo se me ven 3 elementos, los demás no salen, probe haciendo ajustes de posición, generando de nuevo el código, pero, aun así, nunca salen todos los elementos que están animados. ¿Qué puedo hacer en ese caso?Lo otro es que desde mi celular trato de seleccionar un archivo ZIP porque es una secuencia de imagen animada y no me deja seleccionarlos.  

I'm testing Aero (Beta) to see if it can be used as a tool for my instiution's attempt at using augmented reality.I was able to important an animated PNG sequence I converted from a video fine. That video had audio which I went ahead and created an .mp3 audio file (I also created a wave file of the audio). When trying to import the the audio however, it is grayed out when I try to select it. And everytime I try to use Behaviors to create a Play Audi Action, I get the orange exclamation symbol that appears, meaning, I think, the audio can't be imported or used. What am I doing wrong?

Does anybody know if the "Path move" action has been removed from behaviors options? I see it displayed as an action option in various videos, but I can't find it on either the iPad or desktop versions. I seem to recall seeing someone demonstrating how to record a path movement by dragging an asset with a finger, but I currently see no way of doing that.

Can AERO projects be hosted on an alternative (non-cloud) server?I'm in the process of creating several AR interventions for a long term exhibit.The QR codes will be printed onto graphic panels within the exhibit and the client will be expecting them to be viewable for several years.I am slightly concerned that AERO projects are cloud hosted and linked to my adobe account, so if my adobe account is deactivated for whatever reason the content would no longer be accessible.Thanks!

Ip12 can't see project in spite off I turn on my camera for Adope Aero. You can see in my video. Any one know how to fix it, please let me know. thanks

The latest Adobe Aero update (desktop version 0.23.4) has been a huge disappointment for me. It added a few new features, but it also introduced many new bugs! The app is now very slow and laggy. Directable characters have lost their animations, so they are no longer directable. Replacing assets has become a hassle, especially when there are many objects in the scene. With all these new bugs, the app is practically useless. I wonder if anyone at Adobe actually tested the new version before releasing it to the public!

What is the latest version of adobe aero? My version says beta 2022? Is this correct? 

Hi! I need some assistance. My 3D asset loaded into the scene on the platform but when I try to view it in AR, the asset doesnt appear. Can anyone give me some insight? 

Hello everyone,I have the following problem: I created a project in Adobe Aero on my Macbook and now want to view it in the Aero Viewer app on my Samsung Galaxy S22. Unfortunately the whole thing doesn't work. As soon as I scan the QR code, the app opens, but the app only says "preparing" the whole time and the project doesn't open. Can anyone help?

SInce the last update Adobe Aero can't find surfaces so my model can't appear. I use an iphone 12pro.I 've tried with an anchor but it's very buggy. It was working perfectly well before. Anyone else with the same problem?

Hi, is there a way to stop audio from playing and load another audio file when I trigger an object?

Hi all,In my scen, I play background music and I want  to stop it, when I click on a button that starts a videoThank's to your help

After upgrading Adobe Aero the animation clips for Directable Characters are gone. No matter which character is selected and have tried updating Creative Cloud Desktop, uninstalling and reinstalling Aero to no avail. Same happens independent of machine as I have tried using a PC and a Mac: both machine do not show Animation Clips and only "none" is present. Does Adobe know about this issue, and is there a remedy? Aero Version: 0.234 (#125)

I have an iPhone 12 pro max - but with Aero the video is quality, even if I screen record it's not great Even if set my phone to 4K, the quality with Aero will still be low in the end. Is anyone with Andoird here? do you get HD at least

Hi, I'm trying to import animations from Adobe Maximo to Adobe Aero, but without success, the error "RT3D Import Failed" appears. As you can see there are no special characters or spacing But when I import characters from Adobe Maximo to Adobe Aero there is no error. My PC Specs:Processador AMD Ryzen 7 5700U with Radeon Graphics 1.80 GHzRAM instalada 16,0 GB (15,4 GB utilizável)Tipo de sistema Sistema operativo de 64 bits, processador baseado em x64Edição Windows 11 HomeVersão 23H2Can you help, I'm doing important work for a school. Thanks,