Adobe Aero

I've created a project in Adobe Aero and I'm looking to create a shareable link for it, however when I hit share and try to create the link I am met with the message: "Unable to create link. Something went wrong and we are unable to create your link". I've tried creating the link for my project on my iPhone, iPad, a Desktop PC and a MacBook and nothing seems to work. I see similar threads but none of the solutions on those worked for me, I was wondering if somebody could help! I'm currently on a PC running Windows 11, and using a school Adobe account.

Hi,I am writing to report an issue that I have been experiencing with your AR application. I have been using the app for quite some time and have created multiple AR experiences without any problems. However, recently, I have encountered an issue with the AR content not tracking to the anchor image. To give you more context, I added an anchor image to my project, added graphics, hit preview, and everything worked as expected. However, when I hit share and scanned the QR code, I could see the AR content, but it was not tracked to the anchor image. I have tried everything, including uninstalling and reinstalling both apps (mobile & desktop), building the project again on different machines, using a different anchor image, using a different phone to preview it, and the list goes on and on. Unfortunately, the issue persists, and I can't seem to get the AR content to track to the anchor image. As someone who has used your app for quite some time and even taught a class using i

 Using this link :https://adobeaero.app.link/w8IMmvwBlyb It will not play, only on my iPhone for some reason. I've even tried on a friends with the same model.i've deleted it all, rechecked. Preview in the app is also fine. No error when sharing. Not had this issuebefore. Dosn't feel with me confidence. When is this app out of Beta anyway?

I'm trying to make a link for one of my projects and every time I try to make a link for it it always says "unable to make link". And this is for other projects too, I just downloaded it yesterday so I don't know what to, please help.

I am using adobe aero and i want to know if there is a way to stop an infinite audio loop on an on trigger or anytype event. I am playing a sound that is looping but i want it to stop and play a different sound when i press a button.

I am using Aero on my PC to create a file. I open that file on my Ipad to preview the file.Now sometimes it says the file is still open on my PC and it makes a copy. Thats fine for testing, because I only make changes on my PC. Sometimes I have to change the assets so I replace the file. And here is where I think it goes wrong. I makee a QR code, and when I scan it and open it, to use the file on my same Ipad, it sometimes shows the wrong assets. (Like it remembered the assets, from the copied files that are also on my tablet). When I use my phone, or PC the right assets are shown.   When I deleted the earlier copys that where made on my Ipad, the problem seems to go away.I use the Ipad and QR code to show the files to clients, it's very annoying if an asset is the wrong asset.  Does anybody ever have the same issue?     

Hi there. I've attempted to bring into Aero an animated GIF from Photoshop. First time I did a quick test and all was well. Gave it an action of 'play images' when the scene starts. I then went on to create my proper and final animated GIF for a project and followed the same import sequence. It doesn't work. I've tried all sorts:• Ensuring the image is square, less than 1024x1024• Exported the animated gif to play once / and also forever• Quit the project / quit Aero / restarted machine• Tried multiple new projects You name it, I've done it. The mad thing is that one of my test graphics that was failing to work started working later on when I'd come out of the project and had gone back in. No logic what so ever. I attach an animated GIF to see if anyone can import okay. I've tested the GIF by loading into a browser and you can see it animate. Green light stays on for 3 seconds, followed by 8 seconds of yellow and then returning to green. This is most frustratin

I made some projects with anchor image and if I had the app. installed all was fine, I can move in the real world and all the 3d models stay in their position, but If I don't had the app. installed all works only if I constant fram the image anchor. If I move in the real world and I don't frame the anchor image all stop and it tell to me to frame the anchor image. Instead if I had the app. installed thats doese't happen.It is possibile to fix it?

Hello adobe community, i did a project in Adobe Aero (Desktop App for Windows). When i share the QR Code, none of my Android Friends can view it. But this is a known Problem.My iOS Friends have to install the iOS App to view my Project.It says that there is no app clip. How do i create a Appclip so other ios users can see it without installing an app. Background: I want to print the QR Code on a business card. The (hopefully) new customer can scan the QR Code and watch his product in his own enviroment. Quick and Easy without the need to install adobe AR on his iOS Device. https://adobeaero.app.link/Y7rSFPd3eybThis is the link

Hello, how do you export a graphic from Photoshop to Aero? I keep getting the error above?

Hi. I have a problem with my adobe aero. I have already created and animated my object. So after I closed the app, when I open back, my object does not appear only the white screen only. Please help me what should I do. Thank you.

As in title, my work doesn't want to load in Aero.I could see my layers, but nothing happened. I can't see the graphic.My file is 2.2 MB, so this is not big, right? Why is it like that?Is the number of layers a problem? Or perhaps layers size?Each one is PSD and has 2244 × 2381 300dpi. Is it too big?I'll be grateful for your help. 🙂Julia 

Hi,After opening a file Aero crashes while placing the objects on the scene.Wheel of death appears.Aero 0.15.4Mac Studio M1 Ultra | MacOS 12.5.1Help!Stefan

I am creating artwork in photoshop that is layered and then importing into Adobe aero. In aero desktop I am attaching the layered image to a print out of the composit image. So it pops out from the physical artwork. However the image gets jittery or shaken and is not usable. Any ideas? 

Hello there! I made a very short Adobe Aero tutorial for an animation of my old kitchen tile. Since some questions keep coming up in this forum, I thought it might be helpful... This tutorial was already a part of a "Making of" -  so i did not have any extra work with it. Maybe it helps some of you. https://www.youtube.com/watch?v=fBzikUzFiAg&list=PLYbti9OUod0qkk3UXu9s4cKOynxMDn0UL&index=5

I'm in the process of creating aero experiences and it would be great to track how many users have engaged with the experience. I'll be using the QR code generated to share the content and this will be printed in a physical environment for users to access. I can't seem to find this, am I missing something or is this in development.If this isn't a feature, can anyone think of a workaround, so I can track the number of engagements with each AR I produce? thanksLata

Hi, I've been testing out Aero and I've been running into the issue of Aero not being able to read zipped files of .fbx with texture maps, or .obj with .mtl files, and .obj with texture maps. I've tried many different ways of naming these, making sure to only use the ASCII characters, but I still run into issue. Aero won't read my zipped .fbx files and always gives an error saying it wasn't able to import the asset, zipped .obj with just the .mtl comes in with no textures, and the zipped obj with texture maps comes in as a plane (not the model) with no textures. I've tried this on both mobile and desktop, and I get the same problems. It's able to read a .glb no problem, but these other file formats feel pretty standard and are more in line for what my company uses. Also on mobile it won't read .fbx files when it can on desktop.Any help would be very appreciated! 

Hello. I´ve been working in a project using Aero, but some days ago an issue started: when I try to export the project, appears the next message: "Failed to export Project. Cannot export project while project is still loading".Project is not been saved on the go neither.¿does someone have the solution for this problem? 

Hello! My class and I are doing a project on Adobe Aero, but nobody is able to create a link to share with our teacher. Weve tried using school wifi, multiple hotspots, and home wifi on our phones and macs, all of which come up with the same message.All of us have education/school accounts. The Aero and OS versions on our computers are:Aero version 0.18.4 macOS Ventura version 13.0  

It's been a strugle to upadate and create a link.Accidentally the new link was created last week, but since then, my trials haven't succeeded.Can you please deal with this issue? Macbook Pro 2019OS Ventura 13.2.1（22D68）

I've got customers trying to use aero on m1 macs and it's crashing anytime they try to import any type of asset. Here is the crash log. Any suggestions? crash  

Bonjour à tous ,  je suis graphiste en 3d , j'ai testé Adobe Areo pour une faire des test pour un futur achat d'une haint telebbsion pour qui je trvaille ,  Adobe Areo est tout simplement un gouffre de catastrophe , rien ne fonctionne , aucuen explication claire nette et precise est apporté , comme par hasard sur les tuto englais tout fonctionne c'est une reellee perte de temps et d'energie  - dans l'application iphone , la sequence obj avec texture mtl zippé n'est pas animé dans l'application et les textures inexistante - dans l'application iphone le FBX est tout simplement refusé - dans l'application iphone le fichier audio ( on peut importer de la musique c'est ecris ) c'est refusé  passon l'application bureau ... - dans l'application desktop le zip est reconnu mais as de texture pas d'animation non plus - dans l'application desktop le FBX ne bouge tout simplement pas et pas de texture - dans l'application de

I am a Primary School teacher in Regional Victoria, Australia. I teach Performing Arts and each year I do a large scale performance with my senior students.This year I am looking to set up an AR experience for the community with the students. We have created a story line, with 40 different characters. It will take place at the Botanic Gardens and local lake areas and I have designed it to be an 'Choose your own Adventure' style experience. I am hoping someone can let me know if Areo would suit our project.We will have around 40 markers/performances scattared throughout the park lands.I will be filming each student in front of a green screen, and planning on using After Effects to edit it. They will all be live video performances.Each performance will go for about 3 - 5 minutesI will have about 300 community member participate in the adventureWould prefer they are GPS makers, not a visual prompt, no QR code and no 'footprint' in the parklandsNeeds to work on any smart phone for the