Adobe Collaboration Experiences

Hi! My team and I routinely use Adobe cloud previews to let clients take a look at artwork and mockups.It used to work flawlessly until a couple months ago, where team members noted that any changes to the artwork (and repeatedly updating the links) did not necessarily update the previews. The preview function itself then went down, but thankfully came back up again (thanks for that!!).Fast forward two months and now we're noticing the following:- Updating the links will update the THUMBNAIL and DOWNLOADED asset, but the actual full-size preview remains outdated.We hope this helps to isolate the issue - chances are 66% of the changes implemented were brilliant and worked but the full preview generation was missed out in the fix.   

Our team have been experiencing a bug in the last year with our CC Library, all PNGs that are white display on a white background instead of a grey background, meaning we can't see them. They are displayed fine once we drag them in, we just have to guess by hovering over each file name. Has anyone experienced or resovled this?  

Commenting again as another annoyed Libraries user about the pop-up "tips" that just won't ever stop. Looking back through the forums, it seems like this was an issue a few years back that was then "fixed". Well, it's back. Please look into this. It's a minor annoyance that just gets bigger every day. Enough that I'm spending time commenting in this forum! Thank you in advance for working on this.

Estou com esse bug insuportável na biblioteca do PS. Sempre que abro a biblioteca e passo o mouse por dentro dela acontece esse bug, a janela fica mudando de cor diversas  vezes até não ser possível visualizar nada. Já desinstalei a Creative Cloud, instalei novamente, e nada.Os drivers da RTX 3060 12GB estão atualizados, não é falta de memoria ram, pois são 32gb. Alguém já passou por isso?    

I can no longer open the three libraries I had in my CC Libraries window foloowing a June 2024 Version 4.6.80 fix. What gives?

With Sequoia 15.0 there seems to be an issue using the review tool.All texts are converted into graphics. Anyone else has this prob?  

I am so tired of going through the process of re-instating my bloody library and going through the same process every time. Seriously. I am a Photoshop user of 20-something years and the bloody libraries work in the morning, but fail by the evening. I cannot take this nonsense any longer....why am I paying premium in US Dollars when your crap keeps on failing on me. I live in Africa, US Dollars are very expensive for us. Seriously....get a grip!

One of the major reason I use Adobe Creative Cloud is the CC Library because the ease of access to my own graphic assets in any Adobe apps. However, for a few months already, this CC Library hardly load. I have tried to reset preferences, reinstall CC Library, signout my account, but none works.  Even accessing the CC Library files through the Creative Cloud desktop app shows an error, and it is unable to load. This problem happened on both my devices; laptop and desktop. This is a common sight in all my Adobe apps, barely usable.In the past, this is a non-issue at all. I can just load any graphic assets easily through this little panel. But for the past few months, this is not working anymore. Though I can still use Google Drive or OneDrive for similar workaround, but not as efficient.

After updating a previously shared review link, the preview of the file now appears distorted with black lines. This issue persists even after deleting the old review link and creating a new one. Steps I took:1. Share a review link to a file with a client.2. Update the review link.3. Observe the file preview, which shows distortion and black lines.4. Delete the old review link.5. Create a new review link to the same file.6. Check the new review link’s preview, which still shows distortion and black lines. Expected Behavior:The file preview should display correctly without any distortion or black lines, both with the updated review link and with newly created review links. Actual Behavior:The file preview displays distortion and black lines, regardless of whether the review link has been updated or recreated. Impact:This issue prevents the client from viewing the file correctly, potentially impacting their ability to review or utilize the file content. Request:P

I saved the file in the cloud a couple of months back. I'm using the latest version of PS now but error says ...Could not open "filename.psdc" because the file is not compatible with this version of Photoshop.Do I need to upgrade that PSDC file? How so?

Since a few weeks I'm experiencing a problem with an CC Assets Website of a client. They make assets and put it ont their CC Assets Website for us to use. Normally I could see a preview of the assets, but recently that changed. Now all I see are grey squares (see picture below). Is there a solution for this issue that I'm experiencing?

Good morning, I have a DJI mini 4 pro drone and I no longer have access to the Adobe camera matching profile in Lightroom creative cloud. I had access previously, there must have been an update from DJI or Adobe which removed the access. What should be done ?

Hi,when you click on a color swatch in your file, the foreground or line color immediately takes on that particular color. For a CC Library color swatch to be applied you need to select an element to color it.This poses a problem for example if you want to (which I regularly do) use the live paint bucket tool. You are not able to pick a color to "fill the bucket" with. I guess there´s no workaround, other than importing the CC swatches to the file swatches? Best Pascal

Hi Everyone. All my synced files are gone. No idea what happened, but they're gone. Is there any way to get a backup from Adobe? I am pretty sure they have some kind of backup, even if the files are deleted permanently. Thanks in advance; Ben

JPEGS and PNGS format files shared via folder/file URL from Synced Files are NOT visible. I've noticed this since last week. It has been working prior as I regularly share links to colleagues for artwork review.  

Give us a way to disable the stupid new "feature" of "linked" files from libraries. After the latest "update" to photoshop, whenever I drag an item from the library to a document I'm working on a popup comes up saying it is now a "linked" file and if I want to place it as a copy, I have to hold the ALT key down while dragging it from the library.  What I need to know is how do I turn this stupidity off? I'm extremely aggravated that I now have to go to the extra step of remembering to hold the ALT key down while dragging something from the library. This is stupid, just turn the crap OFF and never have to do it again.   This is the dialog box that pops up. It never came up before this latest update. I'm not sure if it was becasue of the lastest update to photoshop or to the latest update to the CC App. I updated both at the same time so it could be either one of them. This is a change and I need to know how to reverse it. And Holding the ALT key down e