Adobe Media Encoder

I have completed a project in premiere pro 24.6.2. I have rendered out the project using 1920x1080 and 29.97fps. When I export to Media Encoder, I use the H264 format and check to ensure that the settings are still the same. The preview shows the entire video. However, when Media Encoder renders the clip, it looks more like 1920x540, clipping the lower half of the video. I've deleted media encoder, reinstalled, checked for updates in all the adobe programs,migrated the files onto the local computer, etc. I've spent a week on forums and rerendering a 5 minute video to no resolve. I'm not seeing any error logs. I've tried other formats and I still get the same result. I've verified that its importing in a 1920x1080 format, but everything is rendering in what appears about 1920x540, though encoder says otherwise. In all my years of using premiere pro and media encoder, I've never had this much problem out of the software. I'm using Windows 11. Any help would be much appreiciated.

If a file is put in Queue and INGEST is set to do MD5, will an error show up if something goes wrong or do you need to go to FILE>ERROR or use some 3rd party app to see if the comparison went well.? Thanks!

I was trying to export something through After effects and it was taking forever and usually, it was going faster. Then I switched to Adobe Media Encoder to work on it while it rendered. Now they are both slow and weirldy Media Encoder is slightly better because I could at least get some part of the export when it takes to long because in after effects if its partially exported and crashes you cant even use the small bit that is exported. I am very disappointed in this whole process. Its been rendering for 30 hours and now it says its gonna take another 30 hours to complete. Mind you this is for a 27 second clip with minor to effects. 

I am trying to render a one hour podcast.  had no issues rendering 10, 15, 20, 30 min videos.  Now all of a sudden, ME is dropping the ball.  Once I start to export in ME, it will do 50% and then stop.  And it will stop for HOURS.  Like 6-10+ hours.  Just sit there.  No real CPU activity, nothing.  Then it will randomly fire up and finish the project.  #3 camera edited sequence, color correction, Beauty Box filter, and that is about it.  A lower third logo, but nothing really graphics heavy at all throughout the whole project.  This machine should BLAZE through that export, but no.   Even without the pause, it is still taking TWICE as long as the length of playback.  1hr20m podcast, is taking 3 hours on remaining time.  Then add in a 6-10 hour break in there, you can imagine it is bery frustrating.  I mean, there is no CPU acitvity, but could something be processing in the backround on that i am not noticing? &n

Premiere PRO: 24.1.0 (Build 85)Media Encoder: 24.1 (Build 68)Windows 11 version 23H2 (KB5043076) After sending a file from a Premiere Pro project to Media Encoder for rendering and clicking on the start button to start the rendering, the Media Encoder does not proceed with the task. No rendering occurs. We uninstalled and reinstalled the PP and ME software and tried disabling ESET antivirus but still were not able to get this to work. This has functioned before but not for the last two weeks. The only change we can think of is the Windows OS update that might have caused this issue. If no fixes are available for this, where can I find an older version of PP and ME? We have a user running PP version 15.4.0. and we would like the installation file for that version. Thank you,    

I have an After Effects project outputting to DPX. When I render it out of Media Encoder it give me a 48 to 60 hour render time, whereas rendering directly in After Effects it is under 10 hours. The output sttings as far as I can tell are identical. Rendering directly in After Effects is showing 40% PCU usage, but Media Encoder is showing about 5%, so my best guess is that Multi-Frame rendering isn't working correctly in Media Encoder. Running AE 2024 (24.6.2) and ME 2024 (24.6.1) on Windows. Source files and render target are over the network, but the same config is used for AE and ME, so have mostly ruled that out. Anyone had a similar experience? Or have any tips for troubleshooting ME? I much prefer to render out of ME so that AE is tied up for the whole render.

So I send my Premiere-timeline to Media encoder to simultaneously export a proresmov and a h264. Afterwards, I sort my files in explorer in creation date - only to see that th mov is made 3 days into the future. See attached image, the exports were made on may 25th...

A week ago, I discussed about how I transfered everything from my old computer to my new one and how when I put the same export setting on my old one to the new one it kept failing. The export settings I put on Adobe Animate and Media Encoder are the exact same. For example, (Format:H.264, Present: Default AME). In Media Encoder, I change the present to High Quality 720p HD. When rendering, it kept failing and I tried earlier to get help, but the last guy told be to use hardware encoding. Did that, but I had to use another way to get that on my screen because keyboard shortcuts don't work on my computer. At this point, should I just get the latest version or is there another solution?Apps used:Adobe Media Encoder 2022Adobe Animate 2022

Hello, I have a bunch of AE projects to export and I've set them in que in ME to render over night. To my suprise they did not finnish. I checked the logs and it needs 4-5h for one project to render. But then I realised that ME isn't using the full GPU or CPU power.  Any thoughts what I have set wrong or,..... (I have the lates drivers, updates,.. CUDA set in AE, PP and ME,...) Thanks

Status of the files in the queue list are presumably labeled "ready" and "done" in English, but in Swedish someone has chosen words that are so close to each other, making them somewhat confusing – "klar" and "färdig" can be used interchangeably. Instead, change "ready – klar" to "redo"and that way you could leave "done – färdig" or maybe change it to "genomförd".

I found a link on a forum for the HAP encoder version 1.2.0. I used it to encode a file but the audio doesn't show up in the HAP encoded file. I used a ProRes HQ encoded file to convert to an Hap Q encoded file. When I check the audio pannel in Media Encoder it says "No applicable properties".

 Porfavor para cuando esta funcion para Media Encoder poner para elegir la portada del video de inicio especialmente para que se vea al enviar por whatsapp por ejemplo Aclaro que CapCut tiene y es gratis 

Would love a way to collapse all of the render queue, like you can in the bins for Preimere.Option click I believe.Sometimes with proxies I have a ton to go through and its much easier to keep tabs or see progress fast when all are collapsed.Just an idea that seems pretty easy to implement.  

Hello everyone,I'm not able to open ME; this is the error I got: “Adobe Media Encoder 2023” is damaged and can’t be opened. You should move it to the Bin. - This file was downloaded on an unknown date. I uninstalled twice and install the old one but none of them worked.Still not working.

Hi, I need to disable network adapter for media encoder to start encoding. Why? I had exact same problem with AME 2019, and that was the main reason for me to switch to the newest one available.After a few monts I have the same problem with the newest AME. I mean, where does AME needs to connect prior to start encoding and why it is unable to do so?Logically,  disabled network adapter means there is no connection whatsoever for AME, telling it DO NOT EVEN TRY TO connect, and then it works.Ideas, solutions? windows10, latest updatelatest adobe 

I already know how to fix this in Premiere Pro as shown in https://youtu.be/z4lkODFtwHQ . That's by changing the Media Color Space to Rec 2020. However, the color space is greyed out in ME. So, how could I fix the overexposed video in ME? 

Hey folks. I just updated to the new 2019 Creative Cloud. I am encoding my first project since the update. When I export out of Premiere, everything appears the same and completely normal. When I am in Media Encoder, everything seems normal as well. When I hit Start Queue (green play button) It tells me that is has to prepare 3611 audio files. I don't even have 3000 assets in the project. I literally have no idea where to begin to triage with this project. One thing I did was to start a new project, then imported the project I am working on into it. My thought would be that it would properly index the project files, eliminating any sort of issues. What it did was reassign many of my audio files. I have to go beck, use Replace Footage, and reassign most of the audio. Why, I don't know. When I went to export out of this new project with the old project opened in it, Media Encoder tells me the same thing - Preparing Audio (x of 3611). Then it just chugs away at preparing this magical 3611

Dear Adobe Community, We have about 30 presets with automatic uploads to ftp after conversion which we need to share across several user accounts on 6 different workstations. Unfortunately, it seems that when we copy over a preset to a new user account (no matter if it's on the same machine or not), the password field gets emptied. Even Cloud sync doesn't do the job here as we'd hoped for. We urgently need a solution to transfer all these presets with publishing details intact, otherwise, we would have to retype everything by hand, which would bring our business to a halt. Thank you!

We're currently working on a script-based UI panel with buttons for different encoding presets. Most of our deliverables can be exported directly from AE, however a few require HEVC, and using scripting to call forth an Output module with an AfterCodecs h265 preset has been wonky at best. I can't seem to find any info about queing a comp in AME with a specific preset, any info or insight would be appreciated!

Ever since I got a new computer, I've been trying to import the stuff I had on my old computer into my new one. When I finished animating a file that I left out a year ago and that I transferred from my old computer, I then put the same format and preset I always do on animate, (H.264/Default (AME). For some reason, when I try to render that on Adobe Media Encoder, it keeps failing. I tried 6 times, and the 2 of those times was changing the preset to Match Source - High bitrate. Unfortunately, that did not work. I don't really know what to do. Apps Used:Adobe Animate 2022Adobe Media Encoder 2022

I can render the same comp out of After Effects in about 5 min, whereas it takes 30 min to render the same comp from Media Encoder. Why is ti like this. Happy to share project files etc to find out. 

We have been getting crashes, mostly while running Media Encoder CS6, where there is a crash... screen goes dark and fans run fast.  Here is the crash report, perhaps this may show a possible fix?: Process: AGSService [52]Path: /Library/Application Support/Adobe/AdobeGCClient/AGSServiceIdentifier: AGSServiceVersion: ??? (???)Code Type: X86-64 (Native)Parent Process: launchd [1] Date/Time: 2024-09-05 11:43:58.330 -0400OS Version: Mac OS X 10.6.8 (10K549)Report Version: 6 Exception Type: EXC_BREAKPOINT (SIGTRAP)Exception Codes: 0x0000000000000002, 0x0000000000000000Crashed Thread: 0 Dyld Error Message:Library not loaded: /usr/lib/libc++.1.dylibReferenced from: /Library/Application Support/Adobe/AdobeGCClient/AGSServiceReason: image not found Binary Images:0x7fff5fc00000 - 0x7fff5fc3be0f dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld