Thank you Greg S. Hoping that your request will be taken into account and even more hopefully, acted upon. Have a super day. ... View more

I AM saying that that file refused to open but did indeed open later ONE TIME after I had uninstalled/reinstalled PSE 26. Judging by your reply { Quote: I can tell you is that every time a jpeg file is opened and saved, it may be changed, even if no edits have been made.  Not all programs that can save the file will save it in exactly the same way. } if I open a JPG and perhaps crop it or alter the light, when I save it, it may have been changed in such a way that some software may no longer be able to open it? I hope that I am not coming across as argumentative, my intent is to understand why this has happened rather abruptly. I might also add that this all began shortly after I undated Win 11 to Version 25H2.  That had not occurred to me in my original post. Not sure if that might have a bearing but if so perhaps Adobe might investigate that avenue.   ... View more

Greg S, Thank you for your reply. I appreciate your attempt to help/explain. However my question still remains why will Elements open the file one day and not the next. If the JPG is not standard then what might the difference be causing Elements to be unable to open the file? As I said, the problem only started a short time ago. Until then I had never had a jpg file that did not open. So what might the difference in the compatibility be that would allow Photos or Paint or Gimp to open the file but would prevent Elements from opening it? It would seem unlikely to me after years of using Elements that "compatibility" would suddenly become a problem. That would suggest to me that the souce of the files might have made a sudden change in compatibility. ... View more

Perhaps I was not clear enough in my original remarks. The photo/jpg is only one of many that will not open in PSE 26. It only began as a problem roughly about a month ago. The same sites that I download from and the same files stopped opening in PSE 26 at that time. Until that time they opened normally. If MS Paint or Photos can open the file what is preventing PSE 26 from opening it? If "compatibility" is at fault, why can the file open in some software and not in PSE 26? I do not want to have to open files and resave them in order to be able to use/manipulate them in PSE 26. If that is the only way to use the files, why would I (anyone) want to pay Adobe to have and use their software? I have been an Elements & Premiere user for many years and this is the first problem area I have encountered. ... View more

Sorry, I have deleted the file in question.  I do have a copy of the file that will play however it includes a rather lengthy section of blank video at the "end". This file/video I have tried to cut out the blank portion and shorten it down to only the actual video footage but it stops at 20% and hangs there. I have left it sitting there to see if it would finish but several hours later it remains at 20%. The file is an MP4. Dropbox and Mediafire are unknown to me. I tried installing Dropbox but it leaves me at a loss as to how to use it. Mediafire doesn't seem to require an installation for the simplest useage.  Would trying to upload via Mediafire the long file be of any help. If not I again suggest we simply give up on this, have a cuppa coffee and move on to other things (smile). ... View more

I'm pretty sure that the problem is NOT with Windows Media Player and I know that VLC media player is a good viewer. I am sure that this particular problem is in the video not the player. I would be happy to include the video in my query here but it is larger than the 47 mb maximum size.  I assume that I should just let this one go and try another creation. Thank you again Steve and Bill. ... View more

Thank you Steve and Bill, that was a very helpful YouTube on the project settings. That clears up one question for me. As for the second...the usual player (other than viewing in Adobe video as I work) is Windows Media Player. I also tried Movies & TV. Both of those on my computer using Windows 10. In the next few days I will be giving some of my riding GoPro video files another try in case the problem was a one off error. Thank you both again. ... View more

I believe I am going to close this query out. No offense but the replies are pretty much meaningless to me. I am just a simple user, I don't spend a lot (any ?) time considering things such as "tree views", codecs, whether or not I can export into a specific file type. I am stuck at simply using Photoshop Elements & Premiere 2021 at the default settings. I do not overclock, underclock or alter settings. I just open the software and use it's basic settings to prepare simple output either photo or video. Thank you all for attempting to help but asking questions that I cannot answer knowledgably is not helping in this instance. Thank you again. ... View more

This MediaInfo software is unknown to me, so I'm not sure if this is what is being requested.   ... View more

Follow up to my original query. I just did a "re-do" video using the same files to select clips from. I did shorten the video from 4.5 minutes to just a few seconds over 2 minutes in order to quickly re-test the process/procedures. The video came out viewable (posted on my FB page). I saved it in my "junk/editing 2" folder as I usually do. Then I went to that folder, clicked on the file. It tried to open in Photoshop Elements Premiere where it said that it was not a recognized format. It was made by PEP, but it was not recognized by PEP?? Strange. I then clicked on the "Open With" option and selected Windows Media Player where it opened and was viewable. I then selected it, posted it to my FB page and in due course it was available. The only thing different (other than shortening the video) was a reboot of my desktop and a restart of the process. Still wondering why PEP does not recognize it's own file. ??? Thank you for your replies and I hope this takes care of the "problem". ... View more

My graphics card is always updated at least monthly directly from the nvidia website.  If there is a difference between the "gaming" and the "studio" drivers I would be out of that loop. I've never in some ten plus years had a problem such as this. I have over those years always kept my video and printer drivers updated from their respective websites. If I have to resort to using a specific driver for a specific software that is used less than daily (less than weekly even) then I, not being a professional or even semi-professional video creator, would likely need to consider different software. The video I created is viewed normally within the Premiere Elements software itself. I ran the video within the small inset center above the time line both before and after the export and save process. I ended up with a four minute twenty nine second video file placed into one of my "junk" folders. The "junk" folders are simply folders that I use to place files while I am working with them, ie documents, music, video etc. The video that I exported and saved appears in the "junk" folder as I described originally. It is a black screen but contains all the audio and it does "play" through the entire file only with a solid black screen. My video card is: GeForce RTX 2070, the current driver is 511.23 My desktop is: AMD Ryzen 7 2700X, 16gb ram.  Further info: My "C" drive is an SSD, 228gb, I also have an internal 2tb HD and 3 external hard drives. But that should make little/no difference in the problem. That info is provided just as "info".   Addendum: Bill Sprague suggested that I might post screenshots of the project setting and output settings along with a source clip using MediaInfo's tree view. I don't have MediaInfo. What is it's use? ... View more

Thank you, still learning here.  ... View more

Once again thanks for the replies. 1. That was the only option this forum seemed to give me to include a screenshot. I DO understand that people are loath to download unknown files. I don't see that "embed" option on the forum, where might it be? 2. That Auto Creations section is unknown to me. Obviously (smile) I am not a power user of the software.  I do not understand how the program can have been closed (twice), the computer restarted several times and it still have the file "In Use". Is this something that I need to obtain more info on? Us "noobies" cause/create a lot of problems and we surely appreciate that there are folks out there willing to assist. ... View more

Ann, thank you for your attempts to assist with this. 1. I did restart the computer three times and each time the file remained and the "error" message popped up on each attempt to delete the file. I also restarted PS Elements 2021 twice to see if anything seemed odd or out of place....nothing. 2. Not sure why or how, but on my last try a few minutes ago at deleting the file (guesstimate at about the 8-10th try!) it did delete. 3. I still do not understand why or what you are presenting to me with that "embed" reply. But whatever, the file is now gone so I'm good to go (smile). ... View more

Thanks (I think??) might you explain what your reply means? Are you asking me to post that undeleted video file in my query? ... View more

Thank you for a very prompt fix to my "problem". Reset Shape to default apparently did the trick. THANK YOU!! ... View more

Thank everyone for their replies. I have it installed and I'm playing with it. (Looks very good BTW). Can we mark it solved? ... View more

The problem was with PSE 2018 not having the proper files to allow the Camera RAW update. I contacted Adobe, and the problem was solved by downloading and re-installing Adobe Application Manager software. Apparently it was missing/damaged and that prevented any updates to my software. Please consider this query solved and I thank you for you reply. ... View more