Adobe XD

Hello. I was sent a link to open a project designed on XD, but I can´t open it. The msg says I don´t have permission to open it. How can I solve this issue? Thank you Patrícia

XD keeps crashing all the time, not saving the work done, some tools disappear time to time, sometimes blending modes get to crash the app totally. I don't know why I pay for the version that I can have for free When you choose blending modes it crashes whole program, Sometimes Shadow color picker disappears, top right corner tools disappear if you don't restart the app.I thought I would get a decent bug free app if I'd get a paid version but no sir.I don't understand why I should pay anything if the difference is only shareable links,Do something!

Hello everyone,my user doesn't have internet, how can he test the prototype?Thank you very much!

When I either copy and paste from one document to another in Prototype mode, or save an existing file under a new name, audio files that I had uploaded disappear and have to be re-uploaded to the document. I'm using Windows.

Hi, can anyone help me regarding this issue? i cannot access the cloud shred document in my adobe XD. this issues has been around last year. It says that im disconnected but i have no problem regarding my internet.  

when i want to see my design live preview on mobile i can see it.. register the same email id, I see the cloud document but cant see the live preview.   <The Title was renamed by moderator>

I have tried for so long now to find out if there's a name for this sort of presentation and equally whether there's a plugin that can automate this by identifying text fields and the colour of the text. It would be helpful when we are taking an XD prototype to market and being able to showcase products without using data populators. Slack uses this presentation technique often but wondering how cumbersome it would be to try and replicate this ourselves.

Hi, Since I get 44:76 errors so often, I decided to reduce my assets (Mark for Export Assets). However even though I tried to reduce them, it's not getting updated on my xd link and even on my link settings bar on the right. Is there a way to fix this problem? I tried restarting my computer/making a copy of the file/reinstalling XD but the downloadable assets are not updating at all.  

Hello,  i have a design on desktop and mobile with hover effects which i want to show to my customer. The share link function doesn't work. Nobody can open the link even after checking browser settings. Is there a plugin or something so that I can export my design with the hover effects.  

I'm stuck on 77% on creating a public link https://prnt.sc/xy2iy8I waited almost 2 hours and still no progress. What seems to be the problem.

I lost most of my work completely/partially due to unknown reasons. As soon as I opened my XD files I got a pop up window in which one of the options read "accept chamnges from external device", specific parts/whole of my projects were deleted, couldn't find it in trash either. This has shattered me completely. I have always made sure to sync the files to cloud. And now, I have lost all my work. One more detail to look into is that every file in my cloud were opened back to back between 2-3 PM on 5th february 2021. Please help me out.

Hi,The drag and drop image function is not working in Adobe XD (works perfectly in Photoshop). Technical details:- Windows 10- Adobe XD version 27.1.12- All drivers (including NVIDIA) updated What I have tried to do so far:- Change user account control settings (Control Panel -> User accounts)- regedit -> change EnableLUA to 1 (I also tried changing it to 0, nothing is working) PLEASE, HELP ME, as I am slowly losing my hope and patience 😞

The XD does not retractable Arabic fonts from device , we need an update to accept the Arabic fonts, similar  as Photoshop

1. The size is reduced (half) when exporting pictures as JPG,The size of the exported image as PNG is the size of the design draft.2. The exported pictures are of poor quality and blurred.3. After updating to version 36.2, as mentioned last time, when the name of the artboard is in Chinese, the abnormal display bug has not been fixed yet

How can I determane the Device Pixel Ratio of a particular device within Adobe XD.For your reference: https://blogs.perficient.com/2014/12/24/css-pixel-ratio-or-how-big-is-my-phone/

I'm making components to show the Hover and Active states for buttons/checkboxes/dropdowns/etc but everytime I create a new instance I have to go through all the different states changing the label. Is there an easy way to change the instance label in the "Default State" and then have the rest of the states get updated with this override as well?

Hi,My name's Alex and and i'm sorry that my first post here is about an error but i really need help.I'm trying to use the live preview function on my Iphone Xs Max and link it to my Lenovo Legion 5 with Windows 10.I downloaded the latest version of Adobe XD on the phone and on Windows, also i have downloaded the latest version of iTunes.I'm currently following these steps:1) Open XD2) Open Document3) Connect the phone4) Start Live preview (the phone icon)I follow these steps but nothing happens.Can you help me? I saw many people with the same issue but i tried their solutions and couldn't get any of those working.Please.Thank You. ps: cloud preview works well but it's not live.

1. some time link update issue2. Unable the entire design of the prototype link in any browser please fix this and any solution asap 

Due to unknown circumstances Xd is always producing new links. I open up a file from my companies file server and all of a sudden Xd is not able remembering itself, where the file was loaded from. As a consequence when you go to the publish section and you wanna update your design, the update button is not any more the update button, instead it is the create new link button at the same position like the other one 😕😕 Can you please change that flaw in your design! Can't be true - this failure could have been avoided. Now i ended up with creating a new link, and the old layout where all the comments are placed is useless again. This happens so many times the link gets somehow destroyed. Also when changing the artboards sorting during the design process xd is not able to follow up and publish correctly, instead it is inviting to produce a new link or you get an 55:65 error or something like this, can't remeber what it was the last time. 

Sorry if this is a known issue, but I couldn't find any information about it, and it's kind of frustrating.As the title says, shared prototypes that have a component with a hover effect within a scroll group won't work properly. The issue only happens in the cloud (when previewing the prototype locally, it works fine).Here's a link with a prototype where you can preview the issue (I have also attached a video in case you can't access the link): https://xd.adobe.com/view/35aef355-91ba-4741-ad10-de0be4970ee6-60fd/

Is it possible to create mulitple master text boxes that when updated will update all copies of those text boxes ?   <The Title was renamed by moderator>  

Does anyone know how to make the "repeat Grid" respect the size of the text change in the paddings?   <The Title was renamed by moderator>

Hello!I bouth 1 month subscription last month for Adobe XD. I have finished my task. And forgot to cancelt subscription plan. Yesterday Adobe charged monthly payment. I just read I have 14 days to get refund. I have already canceled my subsription. How do I refund already paid money for this month? Thank you

Hello,I use XD with a widows machine in virtualbox. I have a problem with the travel.When the space key is pressed, I have the hand for the move, but when I click to make the move, nothing happens.I can move with the wheel from top to bottom and with the wheel + Shift from left to right.But not being able to move with the space bar is quite disabling.Thanks

I am new to XD and trying to preview on device (iPhone X).  I downloaded the XD app and see that my phone is detected when I plug it in to my laptop.  However, when I load my designs using preview, the screens refreshes uncontrollably every second or two.  I made sure I have no timed transitions on my designs so not sure what it causing the refresh.  I've tried to connect my phone to my laptop using multiple wires and no luck.