Bug Reports

Hi, Once there are a certain number of scenes, the timing adjustment starts getting imprecise and skips over the number you want. I have spent at least 5 minutes trying to make this layer 1 second, but it goes from .9 to 1.1 over and over. This is a huge time waster. If there's a way to manually input or adjust the timing, it's not obvious and the UI is lacking. Thanks

I press 'got it' each time but keeps telling me.about the long hold press every time and makes it almost unusable

Without any changes text slides right. It should be like in png, but when I save as pdf, text by it self changes position (look at & position on screenshot)

Files will not download. Gets past OPTIMIZING at 68% and then at 90% and freezes.

Not letting me change the color

I tried to replace a picture in one of my projects. It wouldn't load after multiple attempts, so I tried to exit the page and now it says the whole thing doesn't exist or I don't have access to it.

Create a file and it gives an error downloading.It is a generic error. Is there a log to find out what is failing?

I had our graphic designer create some templates for me to use. I have created various edits and new pages over the last few months with no problems. Suddenly, when I logged in, the files were missing and when I had him reshare, my edits were gone. Can someone help me access these lost files?

Cada que entro a la aplicación, encuentro un mensaje que me indica que el almacenamiento de mi cuenta está lleno que lo gestione para seguir utilizando aplicación. Hace tiempo borré las librerías y los 3 proyectos que tenía. Me sería de gran utilidad que me indiquen que me falta hacer. En la aplicación de escritorio es lo mismo, el mensaje no me deja de aparecer y no me permite utilizar la aplicación.

I suddenly can't open a specific mp4 file even though I've not changed anything about my process. I make a video on Canva (they have a specific animation I need). Then upload that video here to add music, but for my latest project it's popping up with an error sign saying its unable to upload the video and to try another. I've tried everything, remaking the same video on canva, redownloading it but to use. I'm pulling my hair out!!

I cant delete image!!

Many pages in the presentation have come in with random additional spaces in words making the presentation nearly unusable. (AI could probably correct it. ) Original PPTX = "Continuous variables are usually the result of measuring something." Adobe Express Import = "Conti nuo us v ari abl es are us ual l y the res ul t of meas uri ng s ome thi ng. "

The images keep changing to the wrong ones when I am editing or uploading new images in the edit. This has happened on numerous occasions and is preventing me from using this program.

the audio to animation related section showing error in proceeding video showing server error and taking a lot time to preview

I keep trying to post to my organizations facebook account, and it keeps failing. On going to the post it says I need to refresh the token. I click the button to do that, and says refreshed successfully. When I retry the post, it fails again.

Please send some demo how to use this app

With text selected, I hit the "bullet" widget. It looks like the focus is still in the text box I am editing, but it isn't (seems the bulleted list widget has focus).

In animate you voice section after uploading I face a error pop interanl sever error

I can't even use the background remove tool because it's been stuck on "processing". It NEVER finishes "processing". So I can't use this tool.

I receive an error each time I try to convert a word document to Adobe. This is all I use the account for. Help

continue to get error report. when I follow directions I lose what I have recorded.

File error with a red triangle comes up when I add a jPG image. Then it isn't visible when exporting the video. i have tried different ways of upload and still get the same error

i made my CV but when i wanted to download it, something went wrong and i lost my CV. is it possible to recover it?

the app is not responding after opening my file there is no internet problem.

I've tried connecting my ig account both on my phone and computer and it gives me this error every single time. Why is is not working?