Bug Reports

My images are perfect in the editor, but when I publish them and view them on another computer, whatever browser I'm using, the PNG photos are completely compressed. What is the optimum format and resolution to provide for Adobe Express that once published retains the same quality without any automatic compression? More over I could not find the Publish Advanced Options button... Thank you in advance for your help. LINK: https://new.express.adobe.com/webpage/MY2zEhBlyvNW1 Best Regards. Thierry MALET

I saw that this was an issue last year as well. I was working on a project in Adobe Express and when I attempted to add an Adobe stock image it gave me he following error message "Failed to license one or more images". I've never seen this error before. I deleted and reinstalled the app. I also signed out of my account and back in. 

It's not only a shame, but it is really inconveinent that after all this time, we're still paying the same Yearly Fee for this and have no access to the projects on App / Desktop as we used to. This certainly feels like a bait and switch kind of thing.

The option suggested here is missing: https://helpx.adobe.com/at/express/using/custom-fonts.html

nothing loads fast. I cant delete images that show up on the front end of the site because they are not showing up in the back end

je n'arrive pas à exporter

I am now unable to access my company's shared library via 'My Stuff'. I am certain that the library has been shared with me however now I can no longer access it when creating projects. I tried logging out and clearing caches, but still unable to see the library.

page gets stuck here, unable to actually schedule posts

unable to download or save the video ive created to my device, tried saving to both onedrive and google drive but neither allowed me to upload

when i click...add logo, or add asset, to the "brand", or "your stuff", the button does not work or allow me to upload the logos and PNG, JPEG files i want on there....the button seems to be broken, even though other buttons work, such as add color, fonts etc.

Alle Dateien der letzten Zeit sind nicht mehr da

Hi, how does one edit the text generated from AI. And why does it spell the word two tonogge? The text and images are not editable. How is the helpful in any way?

I selected Flyer and then Text to template. Typed in my prompt and it hung while generating the image and then booted me back out to the flyer page

Between loading vid and bkgrnd remove button becomes active, there is a twenty second delay where app can seem unresponsive It isn’t, but there is no way of knowing button will EVER become available

Everytime I want to print it says it doesn't support the mobile version but I'm opening from my desktop

Guten Tag, wenn ich meine erstellten Flyer als PDF downloaden will, wird dieser Fehlerhaft heruntergeladen. Manchmal sind es die falschen Farben oder die Pfeile sind, wie im anliegenden Exemplar, schwarz hinterlegt. Ich habe es mit Edge, Chrome und Firefox versucht und komme immer zum selben Ergebnis.

Hi. I am unable to upload my video files. I googled and it seems like its a common issue? Help me out.

Adobe express has been cripplingly slow or not loading at all for the past hour. I just tested my internet speed, and it's 53 mbps, which should be more than enough to design a business card.

While creating a webpage, most photos that I upload will not appear. Or they appear randomly each time I return to work on my project.

Four times in the past two months I have noticed that projects that I completed in Adobe Express have disappeared from the "Your Stuff" screen. It is as if they never existed. The first time, I thought it might have been a mistake that I had made. Second time, I figured it might have been a quirk of how I created the project. Today, I see that the last two projects I created are nowhere to be found. I was editing both of them regularly up until about two weeks ago. But when I went to update one today, both were gone.

https://helpx.adobe.com/express/express-faq.html#product-capability

Hello! The left bar that usually shows the results of clicking on template, media, text, elements, or grid is not displaying. I've cleaned out the cached and cookies to see if that was the problem but it is still not working. Can you please help? It's been acting up for at least a week.

Just the other day I would log in and click on Your Stiff and see the pages I created. I cannot find them now!?

file never uploads or is always glitchy. Never have these problems with Canva.

I have tried multiple browsers, clearing cache, logging in and out - and I cannot download the PDF that I created - can you help? https://new.express.adobe.com/id/urn:aaid:sc:US:b91bba75-51fd-5952-8e3f-26ab42e37d4d?category=yourStuff&tab=Files