Bug Reports

Everytime I want to print it says it doesn't support the mobile version but I'm opening from my desktop

Guten Tag, wenn ich meine erstellten Flyer als PDF downloaden will, wird dieser Fehlerhaft heruntergeladen. Manchmal sind es die falschen Farben oder die Pfeile sind, wie im anliegenden Exemplar, schwarz hinterlegt. Ich habe es mit Edge, Chrome und Firefox versucht und komme immer zum selben Ergebnis.

Hi. I am unable to upload my video files. I googled and it seems like its a common issue? Help me out.

Adobe express has been cripplingly slow or not loading at all for the past hour. I just tested my internet speed, and it's 53 mbps, which should be more than enough to design a business card.

While creating a webpage, most photos that I upload will not appear. Or they appear randomly each time I return to work on my project.

Four times in the past two months I have noticed that projects that I completed in Adobe Express have disappeared from the "Your Stuff" screen. It is as if they never existed. The first time, I thought it might have been a mistake that I had made. Second time, I figured it might have been a quirk of how I created the project. Today, I see that the last two projects I created are nowhere to be found. I was editing both of them regularly up until about two weeks ago. But when I went to update one today, both were gone.

https://helpx.adobe.com/express/express-faq.html#product-capability

Hello! The left bar that usually shows the results of clicking on template, media, text, elements, or grid is not displaying. I've cleaned out the cached and cookies to see if that was the problem but it is still not working. Can you please help? It's been acting up for at least a week.

Just the other day I would log in and click on Your Stiff and see the pages I created. I cannot find them now!?

file never uploads or is always glitchy. Never have these problems with Canva.

I have tried multiple browsers, clearing cache, logging in and out - and I cannot download the PDF that I created - can you help? https://new.express.adobe.com/id/urn:aaid:sc:US:b91bba75-51fd-5952-8e3f-26ab42e37d4d?category=yourStuff&tab=Files

I've tried downloading the file multiple times with no success

Beste, Bij het delen van een merk met een andere premium account. Wordt daar geen melding ontvangen en hebben ze ook geen toegang. Hoe kunnen we er voor zorgen dat zij wel toegang krijgen voor dit gedeelde merk?

PDF wont download stuck at 90%

I have premium license, but cannot donwload the file.

Hi There, Every document i have created or is in my Express will no longer open!! they all worked 5 days ago.

I've been encountering this bug for a few days now. I can't edit the captions because it's not showing on the screen. Please help. Thanks in advance.

After generating voiceover content, the voice clips will go silent. They aren't muted. Muting and unmuting does not help the clip. The clip must be duplicated then the original to reproduce the clip's audio.

Last several times I have tried to access this section where my files are automatically saved. It does not load. I have tried clearing cache, logging in and out, re-launching the browser. I don't understand why this problem is happening. Accessing your files from a cloud storage that you setup should be a simple task in todays world. Make it work, a company of your size should be moving oceans, not waves.

I just upgraded my account and i cannot access my additional space

Hallo, wir haben bei DACHSER & KOLB ein Premium-Abo bei Adobe was auch ein Premium-Zugang zu Adobe Express beinhaltet. Allerdings können wir keine Premium-Bilder mehr runterladen obwohl dies die letzten Wochen und Monate möglich war. Wir bitten um Erklärung.

Not Vive le France, it is Vive la France. from: https://new.express.adobe.com/?_branch_match_id=1232558369210328564&_branch_referrer=H4sIAAAAAAAAA8soKSkottLXT0zJT0otLkgsyi7ILy7RSywo0MvJzMvWd%2FcqcgpwCw13ckoCAMdQFgcrAAAA

Don't know where or how to add my own font. In brands it says search for more adobe fonts or upload your own, but i dont know how or where to upload.

j'ai créé plusieurs fois mon dossier "Marques", il a disparue et même si je donne accès aux autres collaborateurs il ne peuvent pas s'en servir. ça fonctionne pas du tout la partie Marques

The document says my text size is 48, but I know the actual size is closer to 12.