Bug Reports

Adobe Express does not support Hindi Font Text. Fix it.

I have a project and saved the image as PNG. I have been been trying to open the same document and it says file is corrupted. I then tried to open with another program. the file has 0 bytes and will not open.

I am working on files that originated in adobe illustrator. When I tweak them and download as a PNG, I'm getting a major loss of quality. They look fine in the editor, but upon download, are hardly legible, and I can't choose a higher res from the download options. Image of export attached.

Hi, there is an issue with the Adobe Express Library that has been recurring. I'm sharing my library with multiple accounts to allow them to use our templates. Lately, they have reported that choosing a template and clicking 'Start a new file' doesn't work at all. I have also tested it myself; when I click 'Start a new file,' for a brief moment, I see the loading message, but then it disappears, and there is no new template available. Could you please urgently address this issue? (For your information: We have already tested the issue with multiple accounts, in different browsers, and have also cleared the browser cache. It seems to be a technical issue.) Thanks. ADDITION: I would like to highlight that the library consists of templates created using both the new and old Adobe Express. The problem arises specifically with templates generated using the old Adobe Express, as they cannot be opened. Previously, we did not encounter this issue, and the templates made with the new Adobe

My adobe experience has been terrible after switching to the "new" express, there has been so many issues trying to load my previous designs and documents ,and things have not functioned as it should. I am paying for this service and considering switching elsewhere so I can get my projects completed.

I can't see the photos I put into the website photo grid. They often turn out blurry, and when I try to delete them, two others go either invisible or have a "Sorry, your photo hasn't loaded" (or something to that effect) message. The message may just show up without any trigger on occasion. Whenever you press the present or view buttons, the screen turns white. Also, it's impossible to get rid of the "split layout". There's no button, and after a while, it just turns gray.

We are experiencing a connection failure when trying to connect our Facebook Page through the "manage connections" link

Was prompted to reconnect accounts to refresh tokens. Initially says I am connected then when I click ok, it says connection failed.   [PII removed by moderator]

While trying to connect my Instagram and Facebook accounts to the scheduler everytime I enter my credentials it says it is now connected and when i select ok i get a connection failed error and it does not actually connect. I've tried in 3 different browsers, in incognito windows, cleared my cache. Nothing helps.

Hello, Im using the colab design tool with a team member but once I schedule the post , it only shows on my calendar. Is there a way to invite team members to your schedule ???

Hi Y'all! I do a lot of FB events and there's no template for the FB Event promo image which FB says should be 400x150 but is also not accurate. Please give us a template that will work for that space.

When you do "CTRL/CMD +" the whole interface zooms in but the artboard gets smaller. It totally messes things up for anyone used to working in Adobe products.

I cant apply a color to my new text

TENGO TIEMPO COJN PROBLEMA DE QUE NO TODAS LAS IMAGENES DE FONDO CARGAN

Adobe Express (Premium plan) で、突然、画像のダウンロードが全くできなくなりました。過去に問題なくできていた画像でも同様で、添付のエラーメッセージが出ます。 

I cannot open my files in Adobe express, cannot edit them, nothing

Requiero soporte para mis paginas web, al visualizarlas en el cel y hacer el deslizamiento hacia abajo, la pagina se precarga y no permite seguir avanzando ya que se precarga constantemente. Hay algún fallo en el desplazamiento en la versión movil?

App crashed, not loading basic functions (delete background, erase) and eventually lost the artwork entirely

App crashes and fails to load the generative fill function on some artworks while working fine on others..

O Post não está sendo publicado. Está dando falha, o instagram não conecta.

J'ai beau avoir supprimé l'intégralité de mes fichiers, mon espace de stockage est indiqué comme étant plein, je ne peux plus rien faire sur Adobe Express (version gratuite).

Bonjour, Mon espace de stockage est vide, mais j'ai le bandeau qui me dit qu'il est plein et je ne peux plus faire quoi que ce soit. Cordialement

Bonjour, Lorsque je souhaite télécharger en PDF et images plusieurs pages cela me laisse ce message : "Echec de téléchargement. Désolés, nous n'avons pas pu attribuer de licence pour une partie du contenu Stock. Certaines ressources stock ne peuvent plus être utilisées. (...)". Cependant, je dispose de l’accès premium complet. De plus, lorsque je télécharge en image ou PDF 1 page cela fonctionne. Pouvez-vous m’aider ?

Not able to license all stock content...

When I try to use the eyedropper tool, the color I hover over is not correct, and then when I click to fill just to see what happens, it's a TOTALLY different color! PLEASE fix this!!