Bug Reports

Estoy trabajando, queriendo realizar una copia de archivos de una biblioteca a otra y contínuamente aparece una ventana de Actualizando que me impide realizar las copias.Cómo hago para solucionarlo?

Hi there, I'm suddenly aware files are going to be deleted and I'm trying to save big files off the coud and they won't download. I have tried different browsers. What time exactly and which files exactly will be deleted? many thanks Kezia

Is not letting me delete or change my audio track

Constant freezing "not responding" when clicking on ANY tool in Pro. This typically ends in a force close of the program.

Sorry, we were not able to license all Stock content. Some Stock assets can no longer be used. Try replacing with something else Stock asset ID# 562127413

I'm trying to download this logo that I made and it isn't really letting me download it

it says file uploading

I am trying to publish my video for class but it is only showing 5 mins of the 6 min video. It abruptly cuts off and flashes back to the first slide

I finish working with simple image design and I pressed on download, I keep getting a message that say's "we are working on your file. You will be able to download you file soon" it has been like 30 mins and nothing is happening, also I cannot exit the project because I am getting a alert saying auto save still working so if I exit I will lose everything

Hanging on OsX Sonoma 14.1 (23B74) Both in Chrome Version 120.0.6099.109 as well as Safari Version 17.1 (19616.2.9.11.7) In console: "No plugin found for .. (key)" pointing to getSceneNodeAncestorsForRefHolder and "[Error] ThumbnailsGenerator: Unable to complete Render at API call and readiness checks within 600 ms. RenderAt status: ready. There are 3 non-ready elements in the scene. _mirrorOriginalConsole (x-startup-authoring-index.c437575175333a9abad7.js:1:117654) _preprocessLoggerCall (x-startup-authoring-index.c437575175333a9abad7.js:1:117545) error (x-startup-authoring-index.c437575175333a9abad7.js:1:115263) error (x-startup-authoring-index.c437575175333a9abad7.js:1:115463) (anonymous function) (x-startup-authoring-main.05eaadac77b354a04cc2.js:2:3810035)" and "Failed to load resource" messages (403) on js.map files My internet connection seems fine. Regards, Tineke Timmerman

I finished working on a simple image which took me an how but there isn't a lot of element in, I cannot download, share, or leave. I keep getting the message we are working on your file. you will be able to download your file soon, or you will be able to share your file soon. and if I exit I will lose all progress. I have no clue what to due and I want to sleep.

when I press past to past a text in the report a but window, the text will past in the project that I am working in in the background of the report a bug window

Bonjour, je n'arrive pas à télécharger une vidéo. Cela m'indique que ça ne peut pas être téléchargé, ça s'arrête à 70%. Comment faire ?

I was creating a webpage and was able to add 3 photos, but then I wasn't able to keep adding photos after that. I am not sure what happened. seems like a bug.

I have had nothing but issues today when using the web version of Express in Chrome. Now, after creating my entire project, I am unable to save/download the file.

i cannot see how i can save my work. if it is obvious or whatever... there should be a button like all software ot at least feedback.. i am stuck i cannot close it and don't know how to save it and don't have time to research how to save it so will just have to abandon it ....

Can't download or save work. Says, "we're working on your file"

each time I hit the rotate button it glitches and kicks me out of the program

Our .MTS video files are not uploading to the program.

Tengo acceso premium, pero no lo solicité

I have a document with images and and video on separate pages. When I go to download the files, the video is correct but the images are flipped vertically so they look upside down. I've noticed this only when I have the images and video in one file. Does anyone know why Express is doing this?

I keep getting a something went wrong error and can't do anyhthing

A pesar de que SÍ ESTÁ CONECTADO A MI RED, esta es la tercera vez que sale ERROR AL PUBLICAR

I need the URL to my project to submit for a class, but it won't allow me to publish to web. I just continuously get a pop-up to sign up for premium. I already had premium but I signed up again for the free trial from the pop-up just so I could get the link. Unfortunately, it still isn't working and I'm getting the same pop-up. How can I resolve this? https://www.loom.com/share/e9d12498bb5d416295f649a664482855?sid=6338f19b-812a-49b4-a6db-039dd31fb473

This product is amazing! There is just one problem though, the application on the web can just slow down all of a sudden out of nowhere and you will not be able to do anything on the app for a second or two. Is there any way that this can be fixed, or do you guys have to do something about this?