Bug Reports

Hello, items on my layout are not cropping when pulling the side handles. They scale instead. I don't know how to fix this.

When dragging and dropping an image to a graphic on chrome, the "drag and drop a file" overlay does not go away on Adobe express until you refresh the page.

there is no way to get rid of the drag and drop file on the page to design in express...please get rid of it

Every time I drag and drop something onto my project the screen shown in the attached screenshot will not go away. I have to close and reopen the program to get it to go away. This is making this program unusable. My projects will now be late. Thanks Adobe.

When I download my artwork as a PDF, my text that is written at a curve does not download as it appears on my Express artboard and is misaligned with my artwork.

Every time I click on one of my previously created projects, I get this message and it won't open. It started a week or so ago, hasn't changed. (Also you're instructions say to include a specific URL, but you haven't allowed me to select that URL, so you get a screenshot because I'm not going to retype a URL that is this long.) It's unfortunate that this "new" version of Express is as unstable as it is because I have several large projects that were created in this platform that no longer works reliably, and I need to regularly update the content in it and so now it is clear to me that Express no longer is the medium of choice for these projects. It offers zero value to a user if it's not accessible.

Copying an asset from one page to another in the same document doesn't work. It pastes on the list of elements/layers but isn't visible on the actual sheet

Each time I download video I lose audio.

There is no facility to add hyperlinks to sources elsewhere on the Internet. Please fix.

Cant export to SVG file.

Many of presentations that have been transferred will not publish to web or update the link. Printing is also not working

I am attempting to update a webpage but it keeps coming up as another webpage I was working on earlier. This is the one I want to edit - https://new.express.adobe.com/webpage/hwg82niz6Y3XB. When I go to edit it shows me something different.

Hello, I was working on Your editor as usually, but today the same error occuring repeatedly. When I want to open some existing project, or if i want to drop the photo to some project, it will automaticly create some shield with the message that I can drop to add the file, but it will never come off of the screen. it`s on every my project when I open any. Today it`s doing the same from when I started with Adobe Express, so basicaly I haven`t done any work today. Please, help me with the problem. Thank You so much , I appreciate it. Klaudia

Hallo liebes Team, ich würde einige Videos benötigen die ich noch in der alten Adobe Express Version erstellt habe. Dieses funktioniert leider nicht mehr. Können Sie mir eine Bearbeitung der alten Videos ermöglichen?

The program seems like a cool idea, but it is constantly crashing. Using Adobe Express in Chrome browser, app crashes when wanted to add text, transitions, change an element.  It's almost every click.  We've encountered an unexpected problem. Try refreshing the page or return back to home.UUID: e848665b-5847-4802-a81d-231909b74394

I cannot edit any images without it crashing.

The project keeps crashing with an Error Message to refresh page or return back to home. Went through customer support and thought I had a workaround by support creating a new project. Got off support, and it crashed again. I am unable to use your product if this keeps happening. CASE NUMBER: ADB-31775757-P6R5

Dear gentlemen May God bless your time and evening with all good things I have had a problem over the past two days, which is this attached image. You thought the problem was with the device due to the large number of files and images, but after I deleted it, I updated the device, but the problem still persists. I do not know what is the main cause of the problem. my regards : Abdullah Al Baharna

I duplicated a project, and for some reason it didnt make a new link. Now I don't have a link to share the second project.

Hello my AdobeExpress is not working any time I try to edit a text area on one of my posts it kicks me out saying that "something has gone wrong" and will not let me edit it. Is there some sort of site wide problem going on or is it my account?

Adobe Acrobate Reader is up to date and enabled. When I try to download a PDF I have the following error : Error downloading as PDF PdfExportServiceUnexpectedResponseError: pdfEditor process exited with code: 139

I am unable to preview and present a presentation (webpage) I made in express. But when I publish to the web and use the link the presentation work as it should

1. Lately Adobe Express doesn't load the media. As much as we refresh it, delete the cookies, we even deleted the whole search history, it is not an internet problem either. It does let you edit text and change colors but just doesn't load any media or templates. This doesn't always happen, sometimes we clear out the cookies and it works, but sometimes nothing can make it work. My coworker found out that if she opens two windows of Adobe E it loads, but it doesn't happen for all the other teammates.  2. The other problem, which not allowing us to use AE at all is this error. I tried to google it but there was no information, it appears a couple of minutes or seconds after opening AE.  I would appreciate any help with this, thank you

I am getting this message error UUID 22d08539-9bc7-44bb-9167-5e7b63aa548f

Nothing works, thanks Adobe