Bug Reports

I've tried a few times now (total of 8 times) to save a graphic as a template for my team to use to a newly created library, and I'm not seeing the template in that new library. I've tried putting it in a few existing libraries, and creating other new libraries, but for some reason, the only iteration I see is the original I created. I tried logging out and logging back in to no success. Anyone else experiencing this?

Je n'arrive pas à ouvrir mon document quand je clique pour l'ouvrir la page est en chargement

The photos on the webpage are blurry when uploaded to the site

When I try to open Adobe from the Canvas class link, I get a 404 error code.

indesign not working or opening even after re installing

I couldn't finish editing my video in weeks because the video player is not working (loading for ages)

keep getting different error numbers UUID: 4e6a6647-8dab-4c50-b2f3-b548ea9f5172 UUID: 1fa59a1b-6208-4709-8de3-b9cbcff27987 UUID: 8e63f025-58a8-4dc6-9c2d-4ff68bc75cbf UUID: 8678f48e-992f-4b9f-8484-b34e32903b0c UUID: 8ff1c3e4-5c3a-4a92-b114-6b1a9a83a321

I have been getting this error and can not edit my content UUID: 7d24aca5-c69a-47b1-9b49-3d8515aa84a3 Currently in Hong Kong not sure if that is the problem or not. Thank you Darren

Ya pagué y me sigue marcando error para descargar mis materiales.

Ultimamente dopo aver creato e salvato un'immagine mi accorgo che diversi elementi sono scomparsi e non sono visibili nell'immagine finale

Using Adobe Express on a desktop PC using Chrome. Windows 11. When using the eyedropper to get a color from your artboard or whatever you call it, it only picks up colors from certain areas of the workspace. Please fix.  Example: It did not recognize any color from this image: 

Toda vez que tento fazer o upload de uma imagem do meu computador ao criar um novo conteúdo, a imagem demora para carregar e além disso é carregada em uma péssima resolução, com tamanho menor que a imagem original. O que está acontecendo?

se queda colgado....

Bonjour, J'utilise régulièrement l'outil adobe Express pour réaliser des newsletters internes et je recontre aujourd'hui un bug au moment de partager mon projet (et donc de publier mon lien). Le lien se publie bien mais accède à page 404 indiquant que ma page est introuvable : https://new.express.adobe.com/webpage/A0cPJQF2qoblB J'ai changé de navigateur, même d'ordinateur et rien n'y fait : Chrome, Internet Explorer, Safari... sur Mac et PC, cela ne fonctionne pas depuis quelques jours. Pourriez-vous résoudre ce prob lème ? Merci !

OCEAN SUNSET AND IT KEEPS SAYING CANT REORDER

Bonjour, J'utilise régulièrement l'outil adobe Express pour réaliser des newsletters internes et je recontre aujourd'hui un bug au moment de partager mon projet (et donc de publier mon lien). Le lien se publie bien mais accède à page 404 indiquant que ma page est introuvable : Adobe Express J'ai changé de navigateur, même d'ordinateur et rien n'y fait, cela ne fonctionne pas depuis quelques jours. Est-ce que l'un d'entre vous rencontre également ce probleme ?  Merci par avance !  Chloé  

There are add on errors.

I'm having and "add-on error" when trying to load and use the WellSaid Labs Add-on

Hi Since my account updated i have lost all my previous files, please can help find them

I have been waiting for an image to load from brand libraries that I added, bit it is just not loading

I`ve tried adobe express in chrome, edge and its micrsoft store app version for windows (it seems it runs like an edge app or something) and have had trouble making 40 photo glideshows to work on webpages (even them being the only images in the pages accompanied by very little text). Usually images can take several hours to stop spining (indicating they`re loading) and even after they seem to have loaded express may not recognize them (indicated by the cloud updating symbol on top of the page) sometimes luckly it goes through, sometimes not. I`ve searched and it doesn`t seem to be a problem with worflow, or that I`m trying to do something outside express` capabilities, and I`m running middle to hig end computer with cabled internet access and have tested many times of day to elimate network shortage from the busiest times of the day. Since I want to remain a paying custumer I would like and explanation and preferably a solution.Your sincerely,A

Drawing tools are missing. Instructions are out of date.

adope express site message ( error something went wrong) and won't open on laptop

When opening a file from the old version to edit, it open another file but the chosen one.

Hi, I've paid for the Adobe Express subscription but I don't have access to the templates. I've tried everything but nothing works. It's not an internet problem. I've also tried opening it on a different browser and even on another computer, but still nothing. It just won't load, and I can't access the templates, so please do something about it. Thank you in advance.