Bug Reports

Bonjour, j'ai un compte payant mais quand je veux télécharger mon travail. Je ne peux pas le faire c'est écrit que c'est payant et hier je pouvais le faire. Pouvez-vous débloquer mon compte ? afin que je puisse les télécharger.

The existing images on my file are appearing blank when i try to edit it again. Please help

I opened a webpage in order to upload a couple photos to it, but when I tried to upload the photos from my desktop they didn't appear and it didn't indicate it was loading or working on it at all. I tried both selecting them on the website and dragging them from my desktop. I tried restarting my computer and converting them from JPEG to PNG but that didn't work either.

al colocar musica de la biblioteca propia de adobe no se escucha en el preview del video aunque se active el audio y se suba el volumen, y el audio de los videos del usuario si se escucha

We have added photos to a webpage and been back to add extra things and the photos are gone. We sometimes have to re-add them or other times they show up again. We have published pages with photos and only some photos show up.. It has only started happening recently with Adobe Express. It is very frustrating. We started off using Spark for our school website and this didn't happen. It only seems to happen lately with the update of Express. I have seen chat forums mention this issue.

I have a paid License For years. Today says I cannot download   [posts merged]

NON MI FA SCARICARE IL FILE

My apologies, I got frustrated this afternoon. There was an issue with exporting from the caption tool to adobe express. I didn't give me access to the sidebar on the right to adjust layers and groups of subtitles. Multiples exports didn't make a difference. I went with another solution so it's no longer a problem. It is still a bug that happened. And again, my apologies for last report.

reporting a bug because I couldn't report a bug. took 10 minutes describing the issue and it failed sending and now its gone... WHY? please contact me via e-mail with a e-mail i can respond to.

Hi, I am trying to import an Illustrator file i created and the process keeps getting stuck

Die neue Browser Version von Express ist nicht zu gebrauchen, da jeder Klick mindestens 10 Sekunden braucht und einzelne Funktionen dauernd aufgefrischt werden. Ich muss mich wohl nach einer anderen App umsehen. So ist ein Arbeiten nicht möglich.

I have recreated a webpage in adobe express and when I click to share, then publish to web and create a link....a blank white box pops up with no link. It also will NOT offer the option to update link with changes when I add material.

I worked on a whole 5 min video and Adobe express glitches and says some file is uploading and doesnt allow for downloading the finished product even though i BOUGHT premium just for this

i made a custom end screen for youtube but when i went to download it wouldn't let me send it as transparent

I cannot for the life of me figure out how to cancel this because I can't use it it's too complicated and I'm going to be pissed if I get charged.

Customer support agent disconnects, when attempting to transfer to other departement. (I am sent to video dept. when asking for adobe express help) Problem: How do i freehand draw?

I keep receiving a download error

Diz que atingi limite de armazenamento, mas eu nem tenho projeto algum criado., e insiste para que eu assine o Premium. Pode me ajudar?

HELLO I CAN'T DOWNLOAD MY WORK, AS THERE'S A PROBLEM WITH MY LICENSING. NEVER HAD THIS PROBLEM BEFORE. I BELIEVE IT COMES IN MY SUBSCIRPTION PLAN. THE STOCK PHOTO IM USING IS FREE AS WELL AND DID REQUEST LICENSE STILL CANT DOWNLOAD

Hello, logged into today and all of my files are "loose". My file structure/organization seems to be missing. Any idea what is happening or if this will return?

Webpages won't open which means I cannot edit my content

I have a website created in express. I am not able to edit it. The content does not load foe editing. The page will load normally using the share url.

The folders I had set up within "Your stuff" are now missing. All of the files within those folders are sitting at the top level uncategorized.

Dear Adobe Express Support Team, I hope this message finds you well. I am reaching out to report an issue I have been facing with downloading my designs from your platform. Whenever I try to download my work, the progress reaches 90%, then it stops, and I get an error message suggesting there was a problem with the download and prompting me to try again. I want to clarify that my internet connection is stable and all other websites work perfectly fine on my end. This issue seems to be specific to Adobe Express. I appreciate your assistance in resolving this matter promptly. Please let me know if you need any additional information or details from my side. Thank you and looking forward to a resolution. Best regards,

The erase tool doesn't do anything when I click it while on the image edit tab.