Bug Reports

Partner models in Adobe Firefly are not working for me. The standard Firefly model works normally without any issues, but every time I select any partner model, the generation fails with the message:"An error occurred. Please try again later."This problem has been occurring consistently for the last 3–4 days.Here are some additional details: The issue affects all partner models, not just one specific model. The standard Adobe Firefly model generates images successfully. I have tried different prompts, including very simple ones. I have refreshed the page, cleared my browser cache, and tried different browsers, but the issue persists. My internet connection is stable. The error occurs every time I attempt to use a partner model. Could you please check if there is an issue with my account or if there is an ongoing problem with partner models? Any help would be appreciated

Image to video landing page not responding to anything 

https://firefly.adobe.com/generate/image Won’t let me download an image I have created using AI.

L'application adobe firefly ne veux pas généré la vidéo car mes images ne respecte pas les conditions que vous avez mis en place alors que ce sont des images manga que j'ai créé et sa le fait avec plusieurs images que j'ai créé

Please let me know as soon as possible. Whenever I try to generate something in any model or by using any prompt, it's not working. It always tells me something went wrong. 

The image I was trying to emulate is an outdoor scene outside a home of a truck. I asked the prompt to remove the truck and imitate the image. The image that was offered from Firefly shows a pink and blue pickup truck that seems to be underwater with coral in many colors around it and floating creatures. A pretty extreme miss on the prompt

Generating in Gemini 3.0 and 3.1 not working. “Something went wrong. Please try again later.”

I need credits back for this afternoon.  Nothing is useavle for the interior photos I tried to generate, only the exterior photo. 

I am using credits for things that are not being generated.  

I’m building a super cinematic superhero tale. Action, suspense. All very much like low PG-rated...Honestly, my 6 year old could watch this. I am constantly receiving this monkey graphic with a shrug and an indecipherable message that it couldn’t load my generation and tells me to edit the prompt and try again. But it gives me no direction or information so I have no clue what about the prompt is generating the area. I’ve been doing this a while, so I’m pretty meticulous about my prompts. I color within the lines best I know how. I am asking for nothing offensive or unseemly. It appears that scenes involving my unconscious FEMALE superhero is incredibly difficult to generate. She’s injured and unconscious and a man is attempting to rescue her. But the mere mention of her being unconscious hinders the process. So, when the action involves the man touching her—picking her up, moving her, carrying her, holding her… as you can imagine, it’s more difficult than pulling teeth without anesthe

QR code I just asked to generate did not work. I want my credits back and please fix the problem.Simple I asked to generate a QR code for a valid URL the code generated DID NOT WORK. I’d like the credits reapplied to my account and you need to fix the problem. Thanks 

Entered this URL to generate a QR code it did not work. REDUND MY CREDITS and fix the issue.

The text to video feature just tells me it can’t do anything I ask it to, no matter how simple the task.I gave it a cartoon character and said, Animate it. It told me it couldnt.

I'm bringing to discussion an issue that was probably already discussed somewhere, and its about how Firefly is lagging hard behind other Text to Image Generators. In this case, ChatGPT.Firefly and Adobe are my preferred work tools. I am paying to use them and I'm always hopeful that the tech evolves in the right direction. That the way the AI engine eats and chews the prompts is effective enough that I don't have to spend an awful amount of time refining prompts to get satisfactory results.Firefly is armed with a vast array of style options and settings, and along with the prompt refining, it should do the trick in getting great results with little effort, but I keep getting bad results.At the same time, I go into ChatGPT, and with a single prompt, no extra settings and presets, I get what I want at first try. I'm not paying for ChatGPT so I have a very limited daily amount of images I can generate.Case in point, I'll give you the following example, from a series of personal things I'

I asked the editor to stylize a photograph with the same prompt I have been using for other pictures but this last time it produced something widly unrelated.

Fix your guidelines to be concurrent with the 21st century.

Firefly has not been working for hours. I am using this program for work and I'm on a deadline. I have credits, my wifi is working, etc. but every time i generate I get a message saying "something went wrong. please try again later"

It says i have the credits and everything. It said im on the current plan. Every time i go to generate an image, it doesnt work.