Bug Reports

Hi, when I hit download it downloaded the original image without changing, yes it is just adding the Firfly logo but not the other changing.

Cuando quito el fondo y doy el prompt para generar un fondo nuevo, se crea una imagen nueva y me borra la imagen principal.

Subject: Image Generation Issue - Request for Aspect Ratio Adjustment Dear Adobe Firefly Support Team, I hope this message finds you well. I am writing to address a concern I encountered while using Adobe Firefly's DALL-E3 image generation tool. I appreciate the services your platform offers, but I recently encountered a problem with an image I generated, and I believe it may be related to an incorrect policy violation. The image in question is a simple depiction of two women sitting at a table, enjoying a drink. I used DALe-3 to create this image, but it seems that the generated image has been flagged as a policy violation. My intention with this image was purely for personal or professional use, and it was meant to be a 16:9 aspect ratio image, in line with the requirements of the project. I would like to kindly request assistance with adjusting the aspect ratio of the generated image to meet the 16:9 ratio. If this adjustment violates your policies, I would appreciate a detailed exp

Hi After Firefly updated to Model 2 (Beta) I can not generate seamless or tileable textures, I tried both Model 1 and Model 2, but none of them generated seamless textures anymore. What is the parameter or word that I have to use to generate seamless textures again? 

Bei Generierung eines neuen Hintergrundes wurde auch das Gesicht mit neuberechnetmit gruseligen Fehlern in der Pupille, das war nicht der Auftrag, Gibt es eine Lösung?

In der Creative Cloud habe ich den Hintergrund entfernt. Leider hat dies nicht optimal funktioniert, sodass ich die Ränder in Adobe Firefly nochmals nacharbeiten / entfernen wollt. Dabei werden allerdings immer schwarze Flächen eingefügt!? 

I lost the image when zooming out. I didn't even zoom out much. I zoomed out only a bit, and it disappeared. when using gen fill in Firefly 

Adobe Firefly: Es gibt sehr oft Probleme beim Entfernen von Bildelementen, da das generierte Bild dann gesperrt wurde. Oft kann man Bildelemente dann nur sehr mühsam Stückchen für Stückchen entfernen und dafür braucht man dann auch kein Programm mehr. Warum es da solche Probleme gibt, kann ich beim besten Willen nicht nachvollziehen. Aktuell habe ich versucht, eine Brille aus einem KI-geschaffenen Bild zu entfernen: Fehlanzeige!

Keeps saying the auto-fill I'm generating violates brand policy, but I'm just literally removing a bottle from the image ??. It keeps happening with completely unrelated things 

A window has appeared and is hidden at the bottom of the page and cannot be turned off, and most importantly, it covers the GENERATE button, which means you cannot use the basic tool.

Die Anwendung ist nicht verfügbar. Versuchen sie es später noch einmal. Seit Tagen.

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Firefly is taking too much time to process the request(prompt)or not giving results at all 

Happened three times. Middle of editing website restarted the project. Frustrated

Hello there, my downloaded Firefly AI photos have a thumbnail, but won't open on (Mac OS).Tested Programs:- Capture One- GIMP- Luminar- Preview (Mac) Does anybody know, what is the problem? Greetings from Germany

I have to go all the way back to the main screen to get back to the favorites menu. Sometimes I am creating something but want to view my favorite to compare them. It would be great to be able to navigate between my favorites, and the current image I am working on.

When i used genaretive AI used...i find a big problem.. I can used, just background clear option.. I cant used background change...its not working... Please solved this issues.I really like this application but properly i can't used it....My humble request that.please do something and help for free usedThank you

I just bought a monthly licence for Firefly in hope that the coursor dissapearing problem is history, but no. The problem is that you cannot see where the cursor is berore you clic and hold it so it can really start anywhere. I have ASUS Zenbook Fklip notebook touch screen 4K display. Win 10.Thanks

I customized a whole picture on firefly and went to download it and it reset my picture and now it's gone forever. So therefore I wouldn't ever bother buying this product. 

COnstantly getting 'something went wrong error', see attached screenshot, using firefly V2

When made a composting using firefly it could not be able to download

Try to create Images using below prompt - Muscular Roman bearded Stoic Philoshiper meditating in a lotus position, placed in the corner of the image, Use deep blues, greens, or muted earth tones for a stoic and calming effect. But its only creating indean men images I needed roman men images

Bonjour, J'ai pris un abonnement à Adobe Firefly mais j'ai un gros souci : le contour de la brosse n'apparait pas en remplissage génératif. Je dois donc essayer de cliquer au bon endroit au hasard, effacer et recommencer jusqu'à être au bon endroit... Pas simple ! Merci !

After clicking on one of the four generated images, the image download window is too sensitive. Unless the cursor is perfectly aligned when moving downwards the window disappears. Otherwise, enjoying the product.Thanks.Chris