Bug Reports

Fireflyの画像生成でのトラブルです。校正参照やスタイルの画像を変更すると、生成結果に反映されなくなるようです。本日は、何度か再現しています。windows11のGoogle Chromeにて発生。プロキシ環境で使っているのが影響しているかもしれません。

I have digitized childhood photographs, including the attached. Firefly rejects the photo and links to User Guidelines. I've read them. Nothing in my photo (of me, in pajamas at 2) violates any element of those guidelines.Prompts attempted: "Family opens presents Christmas morning", "Toddler boy opens Christmas present"Why is Firefly overly rejecting?!

Hi,I gave firefly an image as a source and this input: "Add moving smoke effect around the model, the model doesn't move. " For some reason... The generator completely ignores my request and makes the model move regardless.So, in some cases it fully ignores the prompt and just does what it wants...Maybe its a question of words, but it's a bit frustrating.Thanks.

I lost the majority of my 70 videos worth of credits with lots of non-sense videos generating random artifacts and other problems. I also got random warnings about being unable to display the results, likely wasting a huge number of credits on those as well without getting anything out of it. This is a paid business project for a clients ebook marketing and it's really difficult to get results without credits being wasted on issues.

Estoy decepcionado con la generación de imágenes  en Adoble Firefly. Reiterativamente las caras de las personas salen con bastantes errores. Hice el ejercicio de pasar el mismo prompt a Firefly, ChatGPT y Gemini (versiones gratuitas) y los resultados de Firefly en todos los casos fueron muy inferiores. ¿Qué puedo hacer? Si fuera error del prompt, los resultados hubieran sido igualmente malos en GPT y Gemini, ¿No?Este es el prompt que generé:"Fotografía muy detallada de una bodega en construcción con varias personas latinas trabajando. En la escena se ven materiales de construcción como ladrillos, cemento y herramientas un poco en desorden, en un ambiente real de trabajo con poca iluminación. En primer plano se ve un arquitecto dando instrucciones a un albañil. En segundo plano Se ven varios obreros trabajando: un electricista, un fontanero y un pintor. Todos los obreros tienen uniforme azul oscuro, casco azul y botas de trabajo negras, de caña corta. El arquitecto t

I do not know what is happening. I tried the Translate video and am getting the error message - Cannot access. Sorry, this feature isn't available.- This is only happening on my Dell computer. I tried on a Mac, and it's working correctly. Do you have any idea?

I have the correct Plan and Credits, Cant access just the Translate version

i've uploaded an reference image but it doesn't follw it at all ( even i've set it to 100%)refreshing/ restarting browser can not fix this issue 

Hiya,  I can't use generative fill/expand despite buying a firefly subscription. It was working fine for a few days but now greyed out. My understanding is that generative fill/expand when there isn't a description is unlimited with this plan. Thanks,Kelsie

It doesn't work with every attempt. I'm waiting for a response. Thank you.. 

Hi,  There seems to be something wrong. I still have credits, but I'm unable to render anything. This issue has been happening for more than a month now. I don't know what could be causing it.  Hope you can help.  Thanks! Han

This appears when I download a photo to convert into a 5 second video - "Some items are hidden when frames are in use, because they don't support frames. To use hidden items, remove all frames."There seems no way to remove all frames. All my photos appear in the frame but not on the large screen. When I put in the AI description the video is produced showing only the AI version of the description -not the original photo. I have wasted all my credits trying to get it to work but only I success which I tried the same photo a second time and the same warning came up and it did not work. When I go on to the help it always says I am on the wrong country setting although I always open Firefly through my Creative Cloud account and all my photos are done on Photoshop. I have used the YOUTUBE videos and they all show the way i am using it. I also resize my photos o fit the criteria.

Not sure if this is a bug or needs to be a feature but it would be nice to be able to copy an image out of boards and use it in illustrator or other apps rather than just photoshop or express.  Thanks! 

このメッセージが頻繁に発生します。対処法はありますか？

Can I upload my image sample for reference, because firefly ai video generator suffers from interpolation., and is unfortunately not worth the further investment if firefly is unable to use my pre developed source images. This causes the app to be useless for the creation of professional pilot samples. I'm using the most recent 10$ version  Platform mobile app Google store I was under the impression that this product would be able to follow my source materials I made Thank you wgi 

Leider werden mir keine Bilder generiert, obwohl ich eine ausführliche Beschreibung eingebe. Einziges Ergebnis, meine Credits werden immer weniger, aber es werden keine KI Bilder generiert. Dafür, dass man hier im Jahr viel Geld bezahlt, sollte es auch funktionieren!

Text to Image doesn't work, but Text to Vector/video can be used normally.

The first of the 4 generated images is consistently not downloadable. Clicking to scroll through the 4 generated images, the first image does not show up; it's just the left and right arrow. I have logged out and back in 3 times. This just started today, but it's happening with every set of generated images, which is disappointing, since I love some of them.

Hola, hace dias que no puedo crear imagenes, por que me pasa? que debo hacer

어도비 파이어플라이 사용 시 [로드할 수 없음] 문구가 뜨며새로운 이미지 생성이 안되고 있습니다.해결방법을 빠르게 안내해주시면 감사하겠습니다.플랜을 사용하는데 매우 불편함을 느끼고 있습니다.

When i upload a black and white image of a family member into firefly it tells me that I've gone against community guidelines. But this is my image that was taken on a family members camera way back in the day. 

I am literally unable to produce a single result that includes anything from my promt

I have paid access for an unlimited number of images, yet it won't generate an image for me; I haven't made any videos or audio, nor do I want to, so what is the problem?

Since yesterday, I and several colleagues have found that, whatever prompt you enter, images are not being generated. All you get is a "Something went wrong. The image produced an error. Please try again". We tried prompts that Adobe has suggested in the Text to Image front page as well as prompts that have worked for us perfectly well before. This is posted as a discussion as well by another user, and I replied to that, but there has been no response to that from Adobe. The most recent prompt I used was, "A happy human looking robot writing a poem and painting a picture and carving a sculpture." Error message below. Please help! 

so i have purchased adobe primere but i can used adobe firefly but it is given that with [paid adobe primere i hjave gottent the firfly also