Bug Reports

It's only a  27sec  4k clip from Adobe CH that NEVER gave me this issue a month ago.It just sits there pretending to work. Nothing in the Preview window. Just wait wait wait....NADA Running on a MacStudio OS Monterey 12.6.7 fully loaded

Upgraded Media Encoder beta and all my presets are gone. Why does this stuff keep happening? Why can't Adobe make an update that doesn't wipe everything out?????

Image is pushed to the left of the frame. In Premiere, it's in the center. 23.5.9  

The function "increment output file name if file with same name exits" does not work

I just finished an edit on a 1-hour show, and this version of AME doesn't like it. The 1080 24p timeline consists of a base track 4KUHD  MXF covered by occasional 1080 PNG stills and a 1080 MOV reference track  The MFX details, from Sony FX6, are: Wrapper type: MXF OP1a (type: SingleItem SinglePackage MultiTrack Stream Internal)File generated by: Sony, Mem (2.00)H.264/MPEG-4 AVC Long GOP High Profile 4:2:0 Unconstrained CodingBitstream Format: SonyClass 100 We are rendering to a 1080p output using "Match Source - Low Bitrate" When queued up in AME, rendering quickly stalls. Elapsed time says first 10 minutes then 55 minutes, then 2 hours, then it bails.  Error logs point to failure to read a frame in the MXF.  Also Windows performance monitors show little activity in CPU and GPU. But if I render directly out of Premier, it works fine, renders in about 10 minutes flat, and CPU/GPU are running at 100%. So something is going on with AME.&n

The video renders black... I don't know if it is due to installing the beta or if it is because my OS (13.3.1) updated. I need to figure out how to utilize GP

AME keeps on showing footage Offline and indicates Offline Graphic at the exported video.This happened on two different projects. This doesn't happen when the sequence is exported directly through Premiere Pro (Beta).     Application: Adobe Media Encoder (Beta) v23.6.0.9    OS: macOS v13.4.0, RAM: 128,00 GB GB, CPUs (logical): 24

in the latest update. version 23.3 build 31. the auto ingest settings from PPro no longer work at all.. thanks 

Clicking the red button to stop the queue once it's started brings the above dialog.  There's no NO!  I can't stop queue. AME 23.2 Build 2 

I got another media encoder update, with no explanations for the beat update (no changes were listed). Broken  Steps to reproduce:    1. ... Result: ...Expected: ... System info    Application: Adobe Media Encoder (Beta) v23.0.0.48    OS: macOS v12.5.1, RAM: 64.00 GB GB, CPUs (logical): 10

From PR Beta or opening directly, I just get "Press okay after attaching the debugger." Clicking ok just results in nothing.   Stan System info (from PR beta; cannot open AME)    Application: Premiere Pro (Beta) v22.5.0.28    OS: Windows v10.0.19043, RAM: 63.80 GB GB, CPUs (logical): 16

Reset all preferences and deleted all cache. Previous issue with message to attach debugger. See this thread: https://community.adobe.com/t5/adobe-media-encoder-beta-bugs/ame-22-5-0-build-25-won-t-open-attach-debugger/idi-p/12945193   This new problem occurs when a) queuing from PR Beta 22.6.0.44, b) openeing AME and opening PR project (without opening PR), and c) opening AME and adding simple video file.   Steps to reproduce:    1. Add item to AME queue.     2. Click on link to edit preset options. Result: Crash with error report. (3 reports sent)Expected: Edit preset dialogue would open. System info    Application: Adobe Media Encoder (Beta) v22.6.0.43    OS: Windows v10.0.19043, RAM: 63.80 GB GB, CPUs (logical): 16

Steps to reproduce:    1. Quit Media Encoder BetaResult: "Sorry, an error occured" crash dialog. Preferences are not saved and encoder queue is not cleared.Expected: Quit System info    Application: Adobe Media Encoder (Beta) v22.6.0.38    OS: macOS v12.4.0, RAM: 64.00 GB GB, CPUs (logical): 10

After effects project is not an option to add to watch folder for encoder render queue

Steps to reproduce:    1. ...Export project from Premier  Result: ...AME reports WARNING and lists two files that are missing.  Go to Premier and they're there. Check on  File Explorer and they play OK.  If exported the two files show with the "missing asset" warning graphic.Expected: ...AME to not throw warnings Workaround: Export directly from Premier. It works.  System info    Application: Adobe Media Encoder (Beta) v22.3.0.30    OS: Windows v10.0.22000, RAM: 63.80 GB GB, CPUs (logical): 16

Updated to the lastest versions of the After Effects BETA and Media Encoder BETA and when I try to send my compositions to the media encoder quueue. the composition never appears. Please help

(Version 22.4 Build 38)When exiting media encoder it seems that files are not removed from the queue on exit. I did check my preferences as well. Thanks!  Johann

Steps to reproduce:    1. ...Rendering a project that is 2048x1536 4:3 to 1920x1080 16:9, letterboxed. using any number of combinations of preset or custom settings Result: ... Rendering nearly completes then system hangs - no mouse, no keyboard, have to crash out, leaves sizable temporary files in destination folder.Expected: ... Rendering to complete without crash System info    Application: Adobe Media Encoder (Beta) v22.4.0.19    OS: Windows v10.0.22000, RAM: 63.80 GB GB, CPUs (logical): 16

Steps to reproduce:    1. Apple ProRes 422 file recorded at 74.93 fps - exported in AME as h.264 "Match Source - High bitrate"  Result: Exporting at 60 fpsExpected: I would expect match to match or at least alert me.  This was noticed while creating proxies. I have attempted through premiere beta and 22.2.0 (Build 128) "create proxies." with a user created preset. Also attempted with an adobe preset and on a last attempt brought the .mov file directly into AME   System info    Application: Adobe Media Encoder (Beta) v22.3.0.56    OS: macOS v12.2.1, RAM: 64.00 GB GB, CPUs (logical): 8

Rendering a 60second video in Media Encoder results in choppy motion, easily visible in first few seconds. Rendering same clip with AE first, using "Best Settings", then re-encoding using AME results in smooth motion. In ME, I tried multiple presets, including "YouTube 1080p Full HD". All result in same choppy motion. Videos are too large to attach here. 

When exporting files from Premiere through Media encoder, if overwriting existing files it is appending '_1' to files, even if I have already selected OK to replacing the file in Premiere pre-arrving at Media Encoder.

In the latest beta of AME (22.0x50) and PPro (22.3.0x102) it is impossible to export a ProRes with audio, because it always fails with the error "Incompatible Audio Codec found in the preset. Preset load failed.". I cannot load my project into an older version of PPro (I konw about editing the version number and all that) because it refuses to load, so I am royally screwed. Looks like this error was last around in 2018. And it's back with a vengeance. No workarounds possible...except I'm fooflishly going to update my beloved PPro version 21 (public release) to 22.2 in the hope that that will work 🤞. I am now exporting, seemingly successfully, using PPro 22.2.0 (Build 128) and AME 22.2 (Build 64)....so far, fingers crossed!

AME wont export to Prores 4444 when audio is turned off in preset. Incompatible audio codec found. When audio is checked it exports as expected.    

Adding my comp to the Media encoder opens Media encoder, but does nothing afterwards

When I hit Send to Media Encoder a second time in the same project AME stays in the background. Have to bring AME to the foreground in order to hit Start Queue.   Premiere build 82, AME build 30