Bug Reports

After two years this happen again.... I've tried to set the correct audio hardware, turn of and restart the computer but nothing work.I still hit the button "play" or the space bar but the cursor is stuck and there is no sound. Does anybody can help me?

When I try to record audio when no Nvidia GPU consuming apps, it stutters and doesn't record anything. While a game is running in the background, it seems to record fine but when I close it, it just messes up again. Version: 24.2OS: Windows 11Processor: Intel i9-13980HXGPU: Nvidia RTX4080 

Since one of the more recent updates, all previous audio and new audio files add .006 seconds to each one when I open them. This has never been an issue as I can create an extact :30 and it usually stays that way. Now, everything is :30.066.  How can this be fixed/stopped? 

Version of the app: Adobe Audition Build 24.2.0.83Platform and OS version: Mac, Sonoma 14.3.1Basic steps to reproduce the problem: All I did was cut and pasta part of the wav from one spot to another. But when I paste it the spectral display area information is gone. This just started happening tonight. I have been working perfectly ok all day until this evening. I thought ok well let me just undo what I last did so that I can get the data back (which I did) and save it. But when I tried to close the program, it suddenly stopped and got stuck. I decided to save my work as a version 2 in hopes that I can figure out what was up. But the original edited file and the copy version 2 no longer have the spectral data under the waveform.Expected result and actual result: Be able to edit the wave file - move part of a file around with the waveform and spectral display in tact.Below I two screenshots below: the original raw version and the version I was editing. I really hope that I haven't

Hey there, hope this is the best place to post this as I couldnt find a place specifically for it (and I pay $10 a month for the service so kinda expected there to be an active area to report issues) :SUsing ... https://podcast.adobe.com/enhanceWhich Ive been doing for over a year I upload a 320kbps MP3 and after enhancing instead of allowing me to download a high quality .WAV it instead sends me a 64kbps MP3 which kind of defeats the purpose of enhancing the audio. Has anyone else had this issue or knows how to remedy it? I cant see an option to select a download format and as mentioned its always been .WAV for me in the past.ThanksRikki

When exporting a multitrack session, there is an option to trim the source files to only segments used in the edit. However, the source files aren't trimmed — the soure file is copied in its entirety into the archived session. Although a workaround would be to select all clips and convert them all into unique copies, that defeats the purpose of the export function, and the clips are not editable if they are all converted into unique copies.

I have been working on a project for some time, using an external hard drive to manage space on my Mac. I stepped out and returned when there was a power outage. Upon reopening the application, I encountered the error message, "Warnings or errors were encountered when opening the following file." The detailed tab below indicated "file format not supported."Since then, I have attempted to open the backup files, but they all result in the same error.

I am having this issue in Audition where when I start a new waveform recording, it lags and doesnt record any audio. I will record for 10 seconds and when I stop recording, it is now only 1 second long and no audio has been recorded. I have researched for the past hour and found nobody who has had this issue. I know its not my computer because I can have multiple Adobe programs running at the same time with no lag. Its only in audition. I need to get this fixed ASAP and any help will be much appreciated! Thank You!

After installing Adobe Audition on my Win11 system, I am unable to record audio properly. When I press the R key, the green audio bar jumps slowly. Once I start recording, the cursor doesn't move smoothly but jumps instead. There is also almost no waveform in the red progress bar, it's almost blank. I tried to record the screen using a screen recording software, and I found that once Audition starts recording, my screen recording software also can't record any sound. However, when I stop recording in Audition, my screen recording software can then record sound again. I'm sure that my system audio settings are correct. My computer is a ROG ZEPHYRUS 16 2024 with WIN11, it's a brand new factory system with high configuration. AU is the best software I've ever used and it's very important for my work. I need help to solve this problem. I've tried multiple versions of AU, but the problem persists in every version. Additional information: I've tried the following troubleshooting steps: Ch

I am unable to use Export > File to export an MP3 from waveform view after exporting a Multitrack session (Multitrack > Mixdown Session to New File > Entire Session).- Issue was occurring on 24.0.3 so I uninstalled Audition and installed the previous version (23.6.2.4), but that did not solve the issue.- I can export WAV files with the same destination but not MP3s from an unsaved Multitrack Export. Workaround was to export WAVs then import the exported file into the Batch Process Window, but even that fails now.- Issue occurs when using iZotope's Ozone or Neutron (one of them, not sure which specific VST plug-in) in the Effects Rack in Multitrack, whether for track or clip. Bypassing effect or disabling effects does not prevent the problem, need to remove the effect completely in order to avoid this issue. Once the rack is cleared the issue no longer persists. There is also no problem with using iZotope RX10 plug-ins. I have seen a few reports of this, so its not an isol

Settings for the Center Channel Extractor effect are not saved when you save you project.  Re-opening the project shows that affect has reset to defaults.  My work around is to save a preset with my settings and each time I open my project I need to remember to re-apply my preset.  I was fine with this workaround until I now have need to use Center Channel Extractor on 10 Tracks.  So, how I have 10 presets for that effect and every time I open my project I have to go through and set my presets for that effect for the 10 Tracks.

Hey Guys n Galsi been having this problem where " Error 1 creating file. The destination may be full or no longer available " pop up after my sessions on Audition. I was wondering what the issue could be? or how i can go about solving it, any help would be grateful, thanks 

I primarily use Premiere Pro and Audition for my job and a few days ago I updated both apps and I'm having issues with both of them. In regards to Audition (v 24.0.3.3) as well as the Beta, I am seeing clicking in the waveforms throughout my audio tracks. Those didn't originate in the recording but they show up when adding them into an Audition session. They are random on all of my audio tracks and throughout the audio file. How should I go about trouble shooting this?  I fear that there is a setting that is somehow configured incorrectly after the update. Or is it a driver issue? It definitely seems like an issue with my computer not being able to process or write data in the DAW and it's adding these clicks when it glitches. You guys are the experts so please help!  I am working on a 2019 Macbook Pro2.6 GHz 6-Core Intel Core i7Graphics: AMD Radeon Pro 5300M 4 GBIntel UHD Graphics 630 1536 MBMemory: 32 GB 2667 MHz DDR4MacOS  Sonoma 14.3 

After going between formats, the bitrate in the export settings dialog defaults to 256kbps when the previous selection was 192kbps.

I have done everything to turn off auto playback and it turns back on as soon as I pause the session. I edit voice overs so I pause A LOT. and i have had entire sections of my audio deleted because I was trying to select while playing and it dragged my selection because of auto playback. Please tell me there is some way to permanently turn this off.

I have several tracks playing in the Multitrack Editor with an Effects Rack comprising of EQ, Dynamics Processing, Auto-Tune, and Convolution Reverb. Playback as is appears to be fine. However, when trying choosing Mixdown Session To New File (Selected Clips) or Bounce To New Track will create a few artifacts in the new mixdown file. If I turn off the Effects Rack and do the mixdown, there are no artifacts. I tried clicking the Pre-render Track and it's the same option. The work around is to not use the Effects Rack but process each track with the desired effects permanently and then create the mixdown file again. Anyone know why this is happening? Is there a way to fix this bug so I can still Mixdown session with the Effects Rack in use?

When I save my multi track session, some of the files are going out of sync.I am having to go back and nudge everything back to where it originally was placed.It looks like the audio has moved like 0.2 of a second within some of the files.I am going to go back and re-load Audition version 23.1Does anyone else have this issue ?

After exporting some files in a 5.1 mixing into an Mp3 stereo file, in Adobe Audition 24.0.3.3, the mixdown file's amplitude reduces by about 7 or 9 db! 

I've been using Audition for nearly a year without fail for my intro to voiceover work, mainly recording and teaching myslef how to edit and set up. About 4 or 5 months ago, due to an addition to our family, I had to take down my booth and stop. I got everything back up and running about 30 days (or so) ago, recorded acouple of time without any issues, haven't had much booth time. Now all of a sudden, yesterday, I go in to the booth and my recordings are bork. I can get a good 5ish seconds of recording but the the app just spazzes out, picks up a half second here and there of audio. I can hit record for a couple of minutes and end up with under 5 seconds of absolute garbage. https://youtu.be/aHUaS0p0dLs for example. settings are (under audio hardeware) as follows Device class: MMEdef input: hyperx quadcast (same micI've been using this whole time def output: headphones (again same as always)Latency: 500sample rate: (set to) 48000 Hz if I change the device class

Hello, Anyone having this issue. Audition si not saving the mp3 fies with a contant bit rate. Im using Buils 24.0.3.3 on a windows 10.

Hello, I use Adobe Audition to mix my microphone audio live, but when I start Audition with my preset recording is enabled, but Monitor input is toggled off. That makes problems, I didn't have this issue on the older versions. How can I do that? Thanks for help.

Suppose to be a issue.The zoom in shortcut on the menu says * sign, on the zoom panel says + sign and in waveform neither of them work. 

I'm one of the IT guys at my company, and a user reached out reporting that Adobe Audition is crashing constantly. I replaced their computer recently and they just tried using Audition as of last week, but it's crashing as soon as they open the applicaiton. The user has tried versions 24.03, 24.0, 23.6.2, and 23.0 to no avail. I've attached the crash log that they sent me. 

Hi, I'm wondering if anyone can help, At times when I'm recording sound in Audtion the sound clips a lot and then is distorted, I don't know why audition does this, The only way to fix it to me is to uninstall audition and then reinstall it and it's now getting tiresome to do that every other day or week, If someone could help me then that would be amazing 🙂

I have uninstalled the latest version and reinstalled it. I have uninstalled it and installed an older version - tried 3 versions, and no matter what I do, it crashes upon open. Funny how you add a crash file to my desktop when it happens but I cant attach it - as its not an allowed file type. But you created it, so how is it not..  anyways, I NEED this to work as I use this for my job.