Bug Reports

Hello, good evening, I have a question. I use Adobe Audition to make audio posts for content for social networks. Lately, I ran into a problem. When exporting the final mix, it does not have the same gain level as in the program. And it's even exported with errors like phase shifts, audio cuts, etc. The weird thing is that this happens when I use plugins like goyo, etc. Try exporting, then mixing with in program plugins and audition the file without any problems. But when checking on the exported product, the audio has errors. It gets out of sync, looses volume, and etc. What can I do?

Hi. I'm trying to export some book chapters as MP3s. However, the publisher needs these MP3s to be 192 kbps or higher.  When I try to export the mix at the right rate I get this error message: 'The selected options cannot be used as the resulting format is not compatible with the session format.' I'm at a loss. Is there something I need to do with my audition session to be able to export it at the right kbps? 

I created a new session today using a template that I have used many times before. When I go to export the mixdown, it starts exporting, and then the time remaining just keeps jumping up and it never exports. I tried a fresh session with no effects. I updated Audition. Tried exporting as .wav instead of .mp3. Opened an old session that I have exported in the past. Same thing happens every time. Anyone else experiencing this issue? I'm on an M1 mac running Sonoma 14.0. Macos update is new and that's the only thing I can think of that has changed.

This is latest version of Audtion. WAVEFORM starts then audio starts about 1/2 second later. Driving me crazy. Any enlightenment would be greatly appreciated. - Mike

I'm listening to my recording in multitrack mode. The recording was done in stereo. Periodically, the audio will sound like it's mostly coming from one side or the other, or it will sound suddenly a bit louder. If I back up the playhead a few seconds and listen again, sometimes it still sounds weird and sometimes it goes back to normal. If it still sounds weird, I can just go back a few seconds again and try it a couple times and eventually it sounds normal. It doesn't happen consistently in the same place, it's just sort of random throughout. I thought this was just an issue in the editor, but after exporting just now I find that the mp3 it outputs has the same issue.As additional information, I have 32GB of RAM and a AMD Ryzen 5 3600 6-Core Processor. When I look at task manager, I'm not seeing an excessive use of RAM or CPU by Audition or anything else, but it still seems like the program is having trouble rendering.

For some reason, the toggle to make low and high shelves to make the curve softer/more prominent in the Audition Parametric EQ isn't working. Clicking in the curve button doesn't do anything, and it's stuck in the curve form from the last preset loaded.Is it a known issue or something wrong with my installation? It's been working fine until some days ago that I tried it. I have a couple of third party EQs but I'm really used to and really like the Audition stock one. Thanks!

Im working on a translating voice over project. the video reference with the audio track im translating freezes and goes black, audio keeps playing but nothing shows on video panel. i need to see the video to make sure i am doing the voice over properly. any ideas as to why it happens?it will start playing good and about half way through it stops. i listen to the audio only to do voice over but at times it wont match the video. for example they pointed to the camara to talk to audience i didnt know and it was way out of sync. 

I'm using Adobe Audition 2023, and when I choose to bounce a 5.1 multitrack session to a new file, it looks like this on the first screenshot attached. Even though it had all six channels in place in the multitrack session itself (see Screenshot 2). In order to fix it, I have to open the .sesx file and replace all occurences of audioChannelType="stereo" to audioChannelType="fivePointOne", as well as all occurences of componentID="Audition.StereoPanner" id="trackPan" name="StereoPanner" I need to change to componentID="Audition.StereoTo51Panner" id="trackPan" name="StereoTo51Panner". Not only that, but I have to also replace all occurences of <parameter index="0" name="Pan" parameterValue="0"/> with the following:<parameter index="0" name="Pan: Angle" parameterValue="1.5707962512969970703125"/><parameter index="1" name="Pan: Radius" parameterValue="1"/><parameter index="2" name="Pan: Center" parameterValue="1"/><parameter index="3" name="Pan: LFE" parameterVal

So I have a PreSonus Audiobox USB96 interface with an AKG P220 mic. I have multiple monitors and when I record I use the other screens to hold my script I'm reading. But then I click over to edit the script or click onto a chrome tab to find sound effects and then come back audition won't playback or record. I KNOW the fix is to unplug the interface and plug it back it in and it's fine. I can also go to audio Hardware and change it to something else closing that preference window then changing it back. That became the more annoying way so I've been unplugging and plugging the interface in because it's the simplest but sometimes even that I have to do multiple times in like 5 min when I'm working on something intricate and it's not convenient by any means.So now you know what I’m dealing with, how might I fix it to streamline my work. Also this is a new thing. Last year I didn't have this issue.

This error: The destination may be full or no longer available kept me from completing some important work, so I figured the answer would be to revert to a prior version. Mistake. All of my settings went bye-bye, and now I'm having the following issue when trying to load up previous multitrack sessions for edit: Warning: 7 of the 21 effects referenced by the file could not be found: EKramer DR Stereo, Aphex Vintage Exciter Stereo, JJP-Vocals Stereo, RVox Stereo, L1+ Ultramaximizer Stereo, API-550B Stereo, CLA Effects Stereo. Inside the session's effects rack, I see this:  Is all hope lost, or can one of you help me recover my settings/VST plug-ins for these old sessions? I appreciate any help you could provide!

Hello! I am having some recording issues in Audition. I have been using a USB microphone to record, and it records fine in other applications other than Adobe. One day I went to record and Audition would not register any audio input. The help team with Adobe tinkered for 2 hours but was unable to fix the issue. I have tried reserting the settings to default, uninstalling and re-installing audition, and reconfiguring the microphone on the computer settings but nothing has worked. Can anyone help?  I have attached files below of the issue. 

Is this a new one? I'm getting sounds with actions within Adobe Audition using UA Apollo twin x USB and Windows.Here's what's happening: https://youtu.be/1TKxWN2mDHkOpen app: a sound. Start/Stop recording: a different sound. Start playback: another sound. Swap apps and return to Audition: oh hey, a notification sound.It's only in Audition, no other Adobe app nor any other app in Windows. It does this whether I change settings in Prefs>Audio Hardware/Mapping from ASIO UA to MME Default (UA USB). I have no other audio drivers installed. I have Systems Sounds (Asterisk, Start, Notifications, etc) disabled. It did not do this before installing/using the Apollo interface - I previously was using a Behringer 302USB mini mixer for my XLR Mic input and did not have this issue in Audition.Version/System details:Audition 23.6.1.3Windows 11 Pro 22H2 OS build: 22621.2283

I'm on an Mac Studio M1 Max running OSX  Ventura 13.5.2 and Premiere build 23.6.1.3 and all audio, no matter what the file is, will export missing the beginning of that audio EXCEPT mp3. I'm having the same exact issue in Premiere so I think it's the M1 but it's driving me crazy. There's zero markers in the files either so it's not that I have a certain part exported. I'm kinda at my wits end with this.

I cannot believe anybody uses this product for anything serious when they cannot even figure out how to adjust the horizontal scrolling speed. I was forced into using Audition for a project and from now on I will refuse all projects that use it. Anybody working on this should be embarrased.

I've had this issue for years and I can't figure it out for the life of me...I attached a short video I did to explain it. Please help ASAP! Thanks 

Hi! I'm on Windows, and I'm having trouble modifying any files that I record in a Multitrack session. I was unable to find anything online, so any help would be greatly appreciated!  Here's what happens: I create a new Multitrack session and record audio on Track 1. From there, I go to Waveform to modify the "Track 1_001.wav" file that was created. However, I cannot edit it. For instance, the spot healing brush is greyed out, and all of the effects under the Effects tab are greyed out. (Toggling Spectral Frequency Display does not remedy the issue.) I also cannot save it. Under File, Save is greyed out. Lastly, I cannot close it. When trying to close the file (or Audition as a whole), I get the message, "One or more files are actively processing jobs. Please cancel these jobs or wait for them to finish." In order to get Audition to close, I need to restart my computer.  It's very strange, and despite reinstalling Audition twice and resetting it to its default settin

Logged in yesterday, Windows... the Audition softtware is not recognizing my Focusrite 2i2 for some reason when I try to record.  All settings are correct, go though the restarts, etc.  Nothing.  Call Adobe, get an Audition tech who I give control of the computer.  He fixes it, but in the process erases all of my presets, favorites, keyboard shortcuts, the works.  I paid a vo guru guy hundreds of dollars for all of this.  Is there any way to retrive any of it?

Hi, My Adobe Audition 2022 stop loading yesterday!. The software itself load, but any my Projects dontThe program itself loads, but my projects don't. (see Appendix) Please help.-mazon

Adobe Audition v23.5 crashes on startup. Rolling back to a previous version didn't help. Reinstalling didn't help either. Today Audition suddenly stops starting and leaves .crash files on the desktop

Hi there, I have the latest adobe audition version. I use windows 11. When I start a new audio file (Ctrl+Shift+N). I confirm my selection of 16 bits and 44100 and file name and I get this error (the file name will be the default "untitled") The odd thing is that I can still record, after I hit okay to this, but it's appearing everytime I make a new file so it's kind of annoying. I have never seen this error before. Any help is greatly appreciated, thanks. All the best Christian H Miles

Hello, I am a beginer, I have a multitrack session. When I want to edit a track (by double clicking on it), it takes me to the waveform editor. I make my edits on it, when I go back to the multipsite editor my audio changes have not been made. On my track I have a "Attention" signCan you help me please?

After exporting a multitrack session into an mp3 file, in Windows 11, this error appears:"The destination may be full or no longer available."I tried this on several computers running Windows 11, and every time this error appears.

When you bind 'Zoom in (time)' and  'Zoom out (time)' to up and down arrow keys in a Custom Layout, if you hold either down, it will instead switch to the default binding of selecting tracks once you are fully zoomed in or out.  This is extremely annoying when working in spectral view.

Not sure what could be causing it because I have plenty of room and can save things and WAV and such.   

did and update of Windows and possibly Adobe Cloud for Audition.  Now I get this.. .I reinstalled Audition and still does it randomly...seems to all work ok, but this pops up frequently.  and its annoying..