P: Color Distortion When Opening Images saved from Facebook in Photoshop 26.5

Don't gaslight, please. This is a merged thread, there are now 8 pages filled with more than enough supplied screenshots and detailed information. Yes, this is a 4 year old issue that still hasn't been resolved. "The team is investigating this" was said April 29, 2025. Nothing changed, Photoshop is still, as far as I can tell, the only software uncapable of properly opening Facebook images, an industry standard at that, too.

It's pretty infuriating to have to jump through hurdles instead of simply opening an outlier jpeg 4 years after the fact.

The issue is well documented and we know what the issue is - the uRGB profile. Here is a recent example to humor you.

Strange issue. I can confirm I see the same color and artifacts problem opening the Awkwafina image in PS 26.9 and 25.12.4. Opens showing the uRGB profile. I checked the profile in EXIFTool. Normal enough, D65 white point, 2.2 gamma, sRGB colorants. I don't think that is the problem. Image opens normally in other applications. Opening and saving as TIFF then opening TIFF in PS displays normally. I'm curious to learn what is causing this to happen in PS with the JPG..

Its always worth trying opening the file in microsoft paint and saving as tiff from there if on a PC. Thats my default go to if anything wont open in photoshop. I thought this was some sort of new copyright protection when this happened to me a couple of weeks a go, not just another photoshop bug !.

@kathyv48620894 

JPEG requires a flattened image with no floating layers, no alpha channels and 8 BPC mode.

Ensure that the opened PNG meets these criteria and/or set Legacy Save As in your Preferences/File Handling settings. Or use Save a Copy, Export As or Save for Web.

I uploaded the images to an online file converter and converted them to PNG files. Interesting that when I open the converted PNG files I can't save them as JPGs from Photoshop. That file type is not an option.

I'm having the same problem and also downloading from Facebook.

I probably don't fit in with all the others who have posted about this problem because I'm not a professional, I'm on an old Windows 10 computer and I'm using CS5. This same thing just happened to me recently with only some graphics out of many that I get from the same  person who uploads free images on Facebook daily and has done so for years. The images all work in other software. 
Does this make it even more confusing?

i open with windows photos click edit, click mark, up overwrite the file, bring it into photoshop 

I never had this problem before but when I open this picture in Photoshop its corrupted but when I open it in picture viewer on my computer it loads fine.  I redownloaded it and I still have the same problem.  Photoshop has been updated with the latest update.