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Participating Frequently
May 17, 2021

P: Continual Crashing non stop

  • May 17, 2021
  • 37 replies
  • 1721 views

Cannot get Photoshop to work today crashing continually - cant even process one file. Never had a problem for years but totally unworkable right now. After todays update. Restarted etc no change

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37 replies

Participant
May 22, 2021

@JeffreyTranberry I have 22.4.1, and the last two days PhotoShop has been crashing non-stop. Is there a way I can back out of this update and go to the previous version? This latest is a disaster.

Participating Frequently
May 22, 2021
My second display is red when dragging my image from photoshop from wacom cintiq to my imac since last update
Participating Frequently
May 22, 2021
My second display is red when dragging my image from photoshop from wacom cintiq to my imac since last update
Inspiring
May 21, 2021

I'm still getting crashes all the time even with the latest update. What I'm usually doing is cropping PDF files to export as a JPG. The minute I try to start cropping (without the ruler open), Photoshop crashes.

Participating Frequently
May 19, 2021

Yeah, I saw it and been testing it. SO far so good.. Thank you 

Dramenon
Community Manager
Community Manager
May 19, 2021

There is an update out today > 22.4.1 that should address this issue. 

/end of line/
Legend
May 19, 2021

This issue should be fixed by he 22.4.1 update that just went live.

donbarrum
Inspiring
May 19, 2021

@mark_dahm I hid the rulers and photoshop has not crashed at all today. So you are probably right that this is where the bug is 🙂 thanks for looking into it. Looking forward to a fix and I'll just avoid rulers for now. 

Inspiring
May 19, 2021

Hi @JeffreyTranberry

I only made a quick comment on the crash report but I didn't include my mail. Not sure if I sent one or two reports. I just reproduced the crash and submited a report including my mail this time.

Rulers were indeed visible when PS crashed.

Peter5D0CAuthor
Participating Frequently
May 19, 2021

@JeffreyTranberry

as in Ctrl R ? or in preferences?