P: Freezing during sleep

Jeffrey  No not me. I have used Chrome for years. Windows 10 desktop pc.

*I* am, yes.

There are two theories, GPU/driver issue and/or a conflict with Chrome browser. Is everyone affected using Chrome?

So, after two sleep intervals, locked up. Bye for now, Adobe. 🙂

So, installed 20.0.1, and YAYS, did not freeze during sleep. I thought I was golden. Then I re-enabled a couple of things I had been asked to disable, first Recovery. Still worked fine. Then I tried to reenable graphic acceleration, and my graphics card was not recognized. I rebooted, and then it worked fine.

I put my computer to sleep today, and Ps was still working when I woke it tonight, and it still recognized my card. It usually takes a couple of days for things to go bad, so too early to tell.My guess is that it is going to go bad again, though.

I think the whole issue is that my graphics card is too old for Ps 2019. I think Ps is only going to run well on current gear, and that it has moved on past my system.

I had planned to upgrade my graphics card in the spring, then perhaps my MB and CPU the next, but this whole thing has me wondering if that is a good idea, that perhaps I should replace my whole system. Although I only built it four years ago, I used trailing edge components to save money, so really everything is five years old model-wise.

I cannot really spent $1500-2000 on a new system right now, so I think the solution is to not renew my Photo Plan next week, and boot the Adobe apps. Although an MMORPG I do (Second Life) can be pretty laggy at times, mostly my system serves me well, and I can live without Ps. I will miss it in some ways, but I don't need something I can't use, and I don't want to commit to a whole year when it will be months or years that I will even be able to use it.

Good luck to everyone else!

Carol 🙂

Yes, I have an external hard drive connected to the desktop. Note that the latest versions of other CC products don't have this problem. Only Photoshop 20.0.1. Previous versions of PS before the 2019 version did not have this problem, either.

No crash report. It just freezes, as Carol notes. This does not happen on my laptop. Only my desktop system. Same version of PS and same version/build of MS Windows 10. Oh, BTW, I just received an Adobe update to PS, version 20.0.1. I thought maybe they fixed this in that version. Nope. Still freezes after sleep. Works fine until then. I have looked for ways to notify Adobe of this problem. I'm not sure they are even aware of it. 😞

Installed the 20.0.1 version and same problem. 😞

I go back to 2018 version

Yuko, 2018 had been running fine. The problems really started with 2019. However, I will have to say I had a couple of crashes when opening 2018 in the day or so before I installed 2019.

Jeffery, I did not realize there was an update. That was kind of what I have been waiting for, was hoping the first point release might help. I oddly have not seen notifications pop up tonight. I will install and try it, thanks! 🙂

Carol, have you tried updating to 20.0.1 that was released last night?