Bug Reports

i lost all my credits i dint get any output 

I typed a space after the *, but the spacing became really wide and hard to control.The space also disappeared.I copied a half-width space and pasted it after the *, and now it looks normal. 

Hi Adobe Team, For some reason, when I provide feedback and prompts to Firefly, it generates my reference image and charges me credits. This has happened multiple times and I don’t understand what I should do to make it stop. Thanks,Andrew

The selection and deletion of objects on PC win11 does not work, since yesterday the selection stopped working through the Cloud, it is impossible to work, fix it as soon as possible. It works in the web version. don't work in regular and beta versions.

I have Adobe Reader on Apple iPad and some of my saved files have disappeared. How do I recover please?

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As the title suggests.It happens when I am copy pasting an edit onto another image.For whatever reason, two images suddenly merge with each other, and I am unable to undo it without reseting the entire image and undoing all my work.No, it does not undo itself when I close and open the application.It has happened twice now. 

Hello Adobe Support,I would like to report an issue regarding the Partner Models in Adobe Firefly.I am an active Firefly user, and currently only the native Firefly models are working on my account. None of the Partner Models are functioning properly, which is significantly affecting my workflow.Because of this issue, I have a large number of credits available that I am unable to use for the features I specifically subscribed for. My work has become much slower, and I have client deliveries that depend on these tools.I have already waited for more than two days, hoping the issue would be resolved, but unfortunately nothing has changed so far.Could you please provide an update on: Whether this is a known issue on Adobe's side? If there is an estimated timeline for a fix? Whether Partner Models will be restored for my account? If there are any troubleshooting steps I can try? At this point, I need to understand whether this problem is temporary or if there are any limitations affec

Very disappointing, there was important stuff there. After not opening a board for a day it gets deleted and nowhere to be seen.the generated images are in the generation history, but the board got deleted. very inconvenient 

I have a problem with Lightroom Classic 15.3/Windows 11 (25H2).(Ryzen 5900x - Nvidia RTX 4070 Ti - 64 Go Ram - Drivers at last version - Softwares localisation = FR)After some work, I get black borders around the thumbnails and LRC becomes very slow.Closing/reopening LRC is fixing the problem up to the next one, few minutes later.It seems to happen when using denoising or AI masks and being an indication of graphic acceleration lost.It is known? A solution? 

He intentado solamente quitar el eco y las dos versiones que ofrecen no son fiel a lo que dice la persona de la grabación, parece como que le cambiaran el idioma, habla unas palabras en español y otras como en portugues. No se entiende nada de lo que dice. No comprendo cómo es que modifican las palabras. debería de ser sólo quitar el ruido de fondo y el eco. 

Folyamatosan veszítem a kreditjeimet miközben értékelhetetlen, más stílusú képeket kapok mint a több száz eddigi munkám. Egy folyamatban vagyok ahol nem lehet eltérnem az eddigi stílustól. Rossz kredit rendszer, nem ügyfélbarát platform. 

Elhasználtam a kreditjeim legtöbbjét, közben értékelhető képet nem kapok. Legtöbbször nem működik. Ez egy nevetségesen rossz platform. Egy hosszú munkafolyamat végén vagyok, keservesen sok hibával de nem tudok átmenni másik platformba az egységesség miatt.Jelenleg nem működik semmi! Kérem a krdeditjeim jóváírását!

I'm using a MacBook Pro M4, and when I select a clip and try to move it with the trackpad, or drag elements within Premiere to move them forward or backward, it doesn't recognize them. It's awful to use like this, since I'm constantly trying to arrange the videos, AND THAT'S EXACTLY WHAT I CAN'T DO!!!

No solicite un plan y al parecer tengo uno activo, no lo deseo y no lo active porfavor necesito que me ayuden con la devolución del dinero que ya me descontaron al momento que me di cuenta cancele la suscripción y no deseo el servicio porfavor. Me doy cuenta por la falta de dinero en mi cuenta que estaba destinado para actividades académicas, también al parecer tienen un prueba gratuita por lo que leo y no se genera una facturación durante este tiempo porque en este caso si? Necesito que me ayuden con esto de urgencia.

Kindly note that for the last 2 days unable to create a pdf, the task has been going on, and unable to close or stop as well. Kindly note is there any limitations with respect to number of images for creating a pdf 

Hi, I'm trying to redeem the "3 free months of LinkedIn Premium Career" partner benefit from my Adobe Benefits page (Partner perks), but I keep getting an error from LinkedIn: "You are not eligible for this promotion. This promotion is limited to eligible LinkedIn users and is available only in select regions."Details:- My plan is Adobe Express Premium (received via Airtel), member since 2026.- I'm in India, and a friend with the same Airtel Adobe Express Premium plan redeemed the same offer successfully on the same network, so the offer is available in my region.- I have never had LinkedIn Premium or any LinkedIn Premium free trial before, so I should pass LinkedIn's "new user" requirement.- I clicked the LinkedIn benefit link from my own Adobe Benefits page, not a shared link.- A brand-new LinkedIn account with no history also gets the same error, which makes me think the coupon tied to my Adobe account may already be consumed or flagged.Could you please check the status of the Linke

Hola. Tenía una suscripción que originalmente comenzó con una prueba gratuita. Intenté cancelarla y hoy finalmente pude hacerlo. Sin embargo, después de la cancelación se realizó un cobro de aproximadamente $800.000 COP. Me gustaría solicitar una revisión del caso y, si es posible, un reembolso del cargo realizado.

Ya llevo como 4 dias con mi macbook que se calienta demasaido, es una  macbook pro m4 pro, y es por que el CPU esta siempre al 100% por Creative Cloud Content Manager y ya hice de todo, desistalem borre cache, elimine mis bibliotecas de adobe y todo eso, use las herramientas de desistalacion y limpieza y aun asi nada, siempre sigue ahi ese bug, no se como corregirlo. Necesito ayuda porfavor.  

Cancele mi prueba gratis el mismo día que la solicité y me están haciendo el cargo de la suscripción normal, que puedo hacer para que me cancelen esos cobros si ya di de baja mi prueba gratis teniendo el comprobante de cancelación por correo?

Cancele mi prueba gratis el mismo día que la solicité y me están haciendo cobros por la suscripción normal, que puedo hacer para que me cancelen esos cobros si ya di de baja mi prueba gratis teniendo el comprobante de cancelación por correo?

I cannot delete pauses or filler words.

i cant generate anything without that error message and i have the credits. i reset everything signed out, tried different browsers and nothing. 

Every time there is either an update to Adobe Premiere Pro (Beta) the favourites tab loses it's memory, and I am unable to find the project I worked on, in this instance, I have lost all my saved progress on a video project because of an update, and have to restart an entire edit, We should be able to pin projects to the home page, and not lose projects, Adobe has become very buggy , We would also like the option to have the original Lumetri colour panel available under windows, if you are use to editing like that.