Bug Reports

Hola. Tenía una suscripción que originalmente comenzó con una prueba gratuita. Intenté cancelarla y hoy finalmente pude hacerlo. Sin embargo, después de la cancelación se realizó un cobro de aproximadamente $800.000 COP. Me gustaría solicitar una revisión del caso y, si es posible, un reembolso del cargo realizado.

Ya llevo como 4 dias con mi macbook que se calienta demasaido, es una  macbook pro m4 pro, y es por que el CPU esta siempre al 100% por Creative Cloud Content Manager y ya hice de todo, desistalem borre cache, elimine mis bibliotecas de adobe y todo eso, use las herramientas de desistalacion y limpieza y aun asi nada, siempre sigue ahi ese bug, no se como corregirlo. Necesito ayuda porfavor.  

Cancele mi prueba gratis el mismo día que la solicité y me están haciendo el cargo de la suscripción normal, que puedo hacer para que me cancelen esos cobros si ya di de baja mi prueba gratis teniendo el comprobante de cancelación por correo?

Cancele mi prueba gratis el mismo día que la solicité y me están haciendo cobros por la suscripción normal, que puedo hacer para que me cancelen esos cobros si ya di de baja mi prueba gratis teniendo el comprobante de cancelación por correo?

I cannot delete pauses or filler words.

i cant generate anything without that error message and i have the credits. i reset everything signed out, tried different browsers and nothing. 

Every time there is either an update to Adobe Premiere Pro (Beta) the favourites tab loses it's memory, and I am unable to find the project I worked on, in this instance, I have lost all my saved progress on a video project because of an update, and have to restart an entire edit, We should be able to pin projects to the home page, and not lose projects, Adobe has become very buggy , We would also like the option to have the original Lumetri colour panel available under windows, if you are use to editing like that.

Auto mask will just sit and cycle on initializing endlessly.Tried clearing cache (yes all of them including plugin)Tried rendering clip and replacing.Tried nesting.Still useless now

Hello, my account states I still have credits available but when i want to translate a video ( credits 4,000- video 1200) it says i have to wait till 7:00 pm 

When I generate an image, it disappears and I lose the credit and image. I see it briefly and the screen refreshes. This has happened multiple times and it’s taken a lot of my credit's. 

After I apply any color effect on a clip it's random but upon export i will start getting glitchs where a portion of the bottom half of the video clip or image will disappear and it will show what's underneath it.

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J'ai généré deux vidéos de 3 secondes en 1080p avec le model kling omni sur firefly. Or quand je les télécharge, elles sont en 720p.

Sii , que cambien la voz cuando se lea en Español para que se comprenda.. NO UN INGLES HABLANDO ESPAÑOL...SINO UN LATINO QUE HABLE CLARO, PAGUE SUSCRIPCION PARA PODER ESCUCHAR BIEN LOS TEXTOS!!!

Voice dictation not working in illustrator beta

if i want to generate video or image its getting a error message try after sometime 

Premiere "Pro" 26.2.2 is freezing my system. It is constantly running slowly, stopping for the spinning beach ball, blue ring updating... My system worked perfectly before the 26. update. The Update has destroyed my workflow and is costing me money! Premiere is unusable as it is now. 

Adobe firefly lost half my work. keep getting message "something went  wrong". some of my generated images have red warning symbols. tired to create multiple new files with similar error messages. logged out. cleared cashe and still having the same issue.

In prior releases of Illustrator, when selecting an object with a unique drop shadow, then selecting appearance, the next application of drop shadow mimics the unique drop shadow of the originally selected item. In beta, this doesn’t occur. Instead it fills in the default values. Prior release(s) process of putting in the custom values is very useful, else one has to re-enter all four data, opacity, X offset, Y offset, and blur which is inconvenient.

bu istemi işleyemiyoruz düzenleyin tekrar yapın diyor.düzenleyip tekrar yapınca aynı hatayı veriyor 

Premiere is unable to export a sequence when the "vignette" effect is on an adjustment layer and a video layer with a guassian blur applied to object mask is applied. If I turn off the vignette there is no issue exporting.

tracking mask and object is not working correctly  is freezen and need to restart the computer doesnt work at all

The Project window is always put beside the timeline window. I move it to where I want it to be and save the changes to my workspace but next time I open the project or a reset to saved layout it always goes back to initial location.

Hi all,It seems your beta 26.XX versions are still experiencing the same display issues: menu access freezes, and sometimes the software crashes and becomes unusable. I have to force quit it... Steps to reproduce:    1. ... Result: ...Expected: ... System info    Application: Premiere Pro (Beta) v26.5.0.9    OS: Windows v10.0.26200, RAM: 29,71 Go GB, CPUs (logical): 32OMEN by HP Gaming Laptop 16-wf1xxxOS Microsoft Windows 11 Famille (64 bits) / 25H2 (10.0.26200)CPU Intel i9-14900HXGPU Nvidia GeForce RTX 4080 laptopDRIVERS Nvidia Studio 596.39Disable iGPU intelRAM 32 GoHD 1To