Captivate

So, one of my former co-workers' project got sent to me when she left our team.She published an eLearning with several learning activities from prior versions of Captivate, like the Jeopardy game. It was originally published as both HTML5/SWF in Captivate 2017, and republished in Captivate 2019 as HTML5 only.These interactions work fine in the course preview, but users going through the published version in the LMS are reporting the entire course hangs when trying to start an interaction and won't proceed further.This isn't my course, but I'm being asked to fix it if possible. I'm reading up on this - from what I've seen, these interactions are supposed to be HTML5 compatible and not SWF-dependant, so I'm not even sure where to begin addressing the problem.

Hey everyone,I'm not sure what to do...there are NO BUTTONS in Review Quiz...so basically, at the end of the quiz, I click the Review Quiz button and I see if the question was answered correctly or not...but there's no NEXT/SKIP or buttons of any kind...what did I not set correctly?FYI...the quiz is 30 Pool questions (3 questions each--and yes, it took two days to do 90 questions)...I'm only using the "Submit" button on the quiz slides with the "User MUST answer the question to continue" in the Quiz Prefs...I know its not much to go on, but its what I got...I know I did/omitted something elementary...or is this an issue because of the number of pooled questions?Thanks to anyone with aid or suggestions.

Our learners recently received surface pro  2 tablets. The captivate projects that we had created were working fine on desktop with chrome browsers. On the surface pro, the drag and drop interactions within our e-learnings only move a centimeter or two and then bounce back to the original position. The learner is unable to progress through the e-learning. Does anyone know about this and have a solution?

I just discovered today that my production laptop docking station will not allow me to create or edit VR projects in Captivate - standard projects work fine. This is known issue in Captivate - I just didn't know it until today.Does anyone have a laptop docking station that will run multiple monitors and Captivate successfully for VR projects? While I can unplug from the dock and connect a single monitor, my two 27-inch monitors is an absolute must for me. Reconfiguring my workstation for different projects is just not practical.Thank you.

I have published an project as HTML 5 (NOT SWF) and Moodle won't play the project because of flash error. I've attached a screenshot of the error the browser is giving. This project was not published in Captivate 2017.

Hi,I'm attempting to add JavaScript to a button so that when the trainee hits it, it will open an email.  My I.T. department has provided me with the language of the script. function () {var subject = "Subject";var body = "Body";window.open('mailto:sampleemail@yahoo.com?subject=subject&body=body');}I placed it into the Script_Window and put the action as Execute JavaScript.  I then publish it as HTML, but when we get to the button and hit it, the training just continues on without opening the email.  I've done everything the user guide says and am told the script is correct.  What else am I missing?  Thanks!

I have a video that show the user how to use a website. I have the steps listed on the left side of the video. I  would like for each step to turn from grey to black as the video talks about that step. Is there a way to do this? 

I'm attempting to bring in a particular slide from the Assets library and it's inserting a totally different slide many times from a totally different theme.   I tested with many different slides and themes, some slides come in as expected, others bring in the wrong slide.   Any others experiencing this weirdness?  Any fixes?   Thanks, Ronda.

Hello,I will be the first to say I do not understand how to use Advanced Actions. I had a work friend that helped me but she is no longer with my company. She helped me build a slide (we will call it Stock_Layout slide) that has an introduction and then four buttons that the user clicks to go to a new slide. Once on the new slide, the user will listen to the information, once it is done, the user is taken back to the Stock_Layout slide. We created a Time_stamp with cpinfocurrentframe action so the intro on the Stock_layout doesn't run again. The user will click through the remaining three, each taking the user back to the Stock_layout slide. Once they are done with all of the sections on the Stock_layout slide, I want them to go to the next slide called Mutual_layout, where they will do the exact same thing that they did on the Stock_layout.  I created a button for the user to click to go to the Mutual_layout. When I click it, the Stock_layout slide starts over (not full

I am having trouble publishing to video.  I continue to get a swf complitation failed.  I get this message even with publishing a blank presentation to video, so I know it has nothing to do with actionscript.  I've tried Adobe technical support and every solution I could find on the boards and was wondering if anyone has any other suggestions.  So far I've:- reinstalled Captivate twice this week (once on my own, once with Adobe support) and updated to the latest version 11.5.5.553- updated the .ini file with Use32BitJVMForPublish = 1 and 32BitJVMForPublish = 1- deleted cache, preferences, all temp files I need an .mp4 format so I am not sure what to try next.

I created a responsive project with some 360 images. In the published html5 output, I can move around in the images using my mouse but not using my finger on the touchscreen. I can click the interactions with my finger on the touchscreen, but I can't pan the image. Is being able to pan the images on a touchscreen supported?

We are republishing some of our older Captivate training (SWF) as HTML5.  A few of the modules published with a pdf and some swf files.  This message shows up as they are publishing. They of coure won't run in our LMS as it wont connect to Adobe.  I can't figure out where this is comming from and how to stop it.  3 of 7 modules did it today and we have a lot more to republish.  We have been able to copy and paste into a new file for two of them to fix the issue so far but the third may need to be rebuilt.  Any insight would be appreciated.  

Hello Captivate Community:I have a Captivate 2019 file with two branches. The table of contents slide has two buttons: one jumps to the slide for the first branch (slides 2-10) and the other jumps to the second branch (slides 11-20). There are also a few other buttons that help to navigate between the table of contents slide and the two lessons) When previewed, the buttons all work just as expected. However, when I view them in Branching View, the branching does not show. It just appears as a straight line (picture below). What could be causing this?Thanks in advance for your assist!

Help, please. I have been given access to captivate to develop a webinar but can't figure this out. Any clues or suggestions? Thanks

Hello, I've got an issue, where the captivate course doesn't resume when started for the second time and actually doesn't start at all anymore. During trial and error we removed the randomized quiz which is in the course and then the resuming function works again. Unfortunately we cannot take the quiz out and are looking for a solution.  Another interesting fact is, while doing trial and error, an export with the same file on a 'Trial' account of Captivate worked perfectly, but these exports expire after a month. We are working with Captivate 2019 (64bit).  Does anybody know about any workarounds for this issue? Thanks! 

After updating to Captivate 9 the text spacing makes the text overlap.  I have tried to change the spacing and the minimum setting is 2.2 and cannot be reduced. Is there a default setting that needs to be changed?

Hi There, I need to enable accessibility features in my eLearning project. I am referring the Adobe link to build my accessible learning project Captivate User Guide (adobe.com) However, there are a few things which I am not sure. Can we test tab order functionality in published output through a browser?How can we enable and disable objects (if I don't need some objects) from tab order even from slide master?Will there be duplication of narration - on object (alt-text) and slide audio narration How to enable accessibility for imagesIn the Item Accessibility for every object, there are 2 fields for manual entry: Accessibility Name and Description. Which of the following text will be read out by the screen reader?Is Accessibility Description equivalent to Alternate Text?

Hello, I am using the following laptop:System Model   HP EliteBook 840 G6Processor            Intel(R) Core(TM) i7-8665U CPU @ 1.90GHz, 2112 Mhz, 4 Core(s), 8 Logical Processor(s)InstalledPhysicalMemory (RAM) 16.0 GBDisplay                  Intel(R) UHD Graphics 620HDD                       500GB The laptop heats up fast when using Captivate to publilsh mp4s. It behaves ok when the slides are up to 15-20, but cries terribly for bigger ones and becomes slow and unresponsive at times.  I found The following URL for Adobe Captivate’ s system requirements (basic): https://helpx.adobe.com/captivate/user-guide.html/captivate/system-requirements.ug.html Key points of interest from my view point are the minimum pr

I've been asked to update an old Captivate Course but unfortunately, they have lost the source file and only have the zipped SCORM file. When i upload it to Scorm.Cloud I'm getting the message Adobe.com is blocked.  I've tried this on Chrome, Opera and Edge and it won't load 

Hi there, we created an e-learning course in Captivate which works quite fine on several devices. But now there is a problem on mobile apple devices with iOS 14 and Safari. As LMS we use Moodle, updated to most recent version. The issue is, that Moodle does not track the course at all. If the learner stops the course e.g. at slide eleven, then close the course and start it again from Moodle, the course alway starts from slide one. On other than apple devices and on the test platform SCORM Cloud (even with apple device), the tracking works correctly. Is there anyone with the same problem and maybe a solution? Is there anyone who can give me informations, which settings I should use in Captivate Preferences to reach a maximum of compatibility with Moodle? Thanks in advance for your support! Tanja.

I work in IT for a mid-size company and have a few users who have Captivate installed.The are able to see the assets in c:\users\public\public documents etc... but are unable to see them when they are in CaptivateWe have Forcepoint web proxy installed on each device.  If I stop this proxy from running then the assets appear so it is obviously this causing the issue.As the assets are stored locally I didn't think the proxy would be casuing any issue but it evidently is. However, I cannot see where Captivate redirects to when the assets are requested...I have checked the logs for a specific user and cannot see any Adobe sites being blocked.Any ideas?Thanks

Hi. Someone Knows how to fix this.. I can't close or skip this square when I start Captivate but I can use the whole interface, i dont understand why. It seems like a lightbox or some pop up. Help me please. 

I am using captivate 11.5.5.676.  I am trying to get the slide to pause at the end and make the user push the button to go to the next slide.  I had this working perfectly and now it is not and I cannot figure out why, any ideas?  I have looked through discussions and do not see anything for 2019 version.   

My project was created from a PowerPoint presentation. Over each slide, I inserted a video starting from the very FIRST FRAME. However, when going through the published training, each time I click to advance to the next slide, the underlying slide of the next slide flashes for the first frame before the video appears. It's a very quick flash, but it's very unprofessional and distracting for a user/learner. Does anyone know how to fix this problem?

I have multiple slides with inserted slide videos at full HD resolution (1080p). The published file size is very large, so I want to downscale these slide videos to HD (720p) or lower. Going to "Modify > Rescale project" and decreasing the size doesn't affect anything at all. Is there a way to downscale inserted slide videos direcly in Captivate?