Creative Cloud Services

Hi!My Creative Cloud Libraries Panel dont load, Im stuck with this following message " To use Creative Cloud Libraries, please update the Creative Cloud Application"I already have the latest version, also tried to use the Clean software, tried do clean cache, uninstall all and delete all Adobe CC files.This happens in Illustrator, Photoshop, After Effects and Premiere (possibly all the other apps too)I have no idea.

Hi David,I have been experiencing this error recently - already signed out and in again, restarted computer, checked for updates (for reference, I am currently using version 4.3.0.256 on Windows 10), but the error persists.I am on a Adobe enterprise account (from my university) and a free Creative Cloud membership.I did not see any .log files when I checked the CoreSync folder; nevertheless, I have copied the contents of that folder into a .zip folder and can send if needed.Regards,Jia Jun

Hi there,currently, adobe creative cloud is storing my files locally in my creative cloud folder on my computer andonline in the cloud. How can I make that adobe cloud is only storing the files online and do not occupy spaceon the hard drive on my computer?Thanks in advance!

I am trying to create a design system with adobe, and it costs me too much. Different is the case of sketch where I can create a library that all my team can use from their design softwares, and if I make a change in a component of the library, the software warns them to update.This is super easy to manage and create in sketch but I have not managed to do it in Adobe CC. Does anyone know how?

As the title states, I have 3 eps files that are causing a sync error. If i navigate to their file folder on my desktop, or on the Creative Cloud website, they are not there, on any machines associated with my CC account.If i do a search for them on the CC website, they do show up, but I'm unable to trace where they are, or permanently delete them. Any idea how to resolve this error?

I had CC installed and Photoshop and some other apps for ages now.CC wanted to update today so I said go ahead.It popped up a few "Merge this folder?" questions and I was busy and accidentally clicked one no. (Was clicking something else and it came up under my mouse since I wasn't paying attention to that.)After that, I tried to open it and it said it was broken and I needed to repair, so I did. it failed and said to reinstall. So I uninstalled it, downloaded, reinstalled it.Now when I open Photoshop (which it let me do from CC) and go to Libraries to get to my stock account, it says "Download CC" c_cWhat do I do to fix this? I keep an Adobe Stock account over other stock sights pretty much specifically for the smooth integration with Photoshop. If I can't make this work, I'll be really sad. :c

I have been struggling with this issue in my house since my internet provider decided to introduce data caps at 1 terabyte. I had to restrict and hover over my family insisting they were downloading too much data as we were using about 1.5 terabyte a month of data. After about 3 months of trying to find the device in my house that was downloading huge amounts of data and not finding one, I had the thought to look at the network Ethernet status dialog in Windows to see the Bytes being sent and received on that connection. To my surprise I found on the computer with Adobe Creative Cloud products installed on it that the Sent number was incrementing by 1,000,000 every second. I went into my running processes and sorted by Network and saw that a NodeJs process was using the most Network percentage. I right clicked on NodeJs and selected "Open File Location" and that opened up windows explorer to the C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCLibrary\libs location. I went into the

Hi,The team I am on heavily uses Creative Cloud to share our design templates. When I tried to invite everyone to a series of libraries only a few are able to accept. The rest will click the "Accept" button but then it does nothing. Is there a suggested fix for this?Thanks!

I had to redownload Creative Cloud Manager following a crash. It reappeared on my desktop seemingly fine. However, it does not show up inside Photoshop or Illustrator and I cannot access my Libraries as a result. As a professional designer, this is causing me a great deal of inconvenience as I rely on libraries throughout the day. I help to figure out why and what I can do. Thank you.

Dear, allSince weeks we are in contact with Adobe as we were forced to move from Managed services to shared services.This migration is done, but since migration started new users are unable to choose a sync file location anymore, meaning after installation of the Creative cloud APPyou get a window (see attachment) "Choose sync location" but everything is grade out, only thing you can do is quit !!Adobe is already working for weeks on it but still no result.Anyone who has experienced the same problems ?We have it on different version of CC app.

Hi guys, I have a problem with my Creative Cloud. When I open the CC application, there is information that 65 of 100GB of the storage is used right now, but when I check the physical storage used on my disk, it is only 30GB. I don't know where this additional 35GB come from. I tried signing out and logging in again, uninstalling the app, but nothing helped. Any ideas on this?

Hi!I want to send a link to a single image in my cloud to someone. Usually it worked and the other person could download the image. Since a few days I have the problem, that the download option is missing. The only way is to got to the file on my desktop and click on share link from the context menu. Then the settings for that link will pop up. There I can set "allow download". After that I can share it from my phone and get the download option. But that's not how it should work.I need to share a lot of images on the road and don't have access to my desktop all the time.It's said in the help section, that "allow download" is enabled by default. But where can I set this? Somehow it isn't "on" by default in my case.So every time I want to create a link from the mobile app it only generates one without download possibility.How can I change that???best regardsKevin

I upgraded my storage plan to 1TB on June 12, 2018.  When I display Files on the web the Library says they will be moved soon.  The rest of the files for LR and PS only show generic file icons on my Imac and Mac Book pro.  They do display on my Ipad Pro though.  How long does it take Adobe to move the file, etc to a new location? It's been almost a month now since the upgrade.

Adobe Creative Cloud has just stoped syncing and given me an error saying that the files were unable to sync. So I tried restarting my Mac and now CC wont even try to sync. I just get this.Auto sync is turned on and everything in the settings page is normal.At the exact same time, the sync also turned off on my Windows PC.Any idea how to fix this? Or is this a server side issue?Thanks

Hello,I am trying to use CC Library between InDesign, Illustrator and Photoshop but it's not syncing. It says CC Library needs to be updated with "get it now!" link (#1 screenshot), so I click on the link but when I go to the link, it says I already have the Creative Cloud Desktop Application. So I tried to uninstall the Creative Cloud and it asked me to repair. I did repair twice but no improvement. I signed out, closed the Creative Cloud app and tried to uninstall the Creative Cloud and re-install but it tells me I can't uninstall because it's needed by apps. What can I do now? Thanks for your help!

i cant even check in my cellphone.. somebody can help me plz?

I'm a teacher with a "teacher plan" and always used to download assets from Adobe Creative Market. For my misfortune, about a week ago adobe raise the prices in my county (Brazil) and since then I'm not able to download files from market.From Adobe website:Do I need a Creative Cloud membership?Creative Cloud Market is available to all paid Creative Cloud members. Single app and complete members with any plan—single user, Team, Education, or Enterprise—are eligible.  Users can access Creative Cloud Market through Creative Cloud for desktop app.Creative Cloud Photography plan members are not eligible to access Market through Creative Cloud for desktop. Free members can browse Market assets through Creative Cloud for desktop but cannot download content.https://helpx.adobe.com/creative-cloud/help/market.htmlSome questions:1.Why this informations is omitted from potential subscribers? The FAQ makes no discrimination regarding the plans, it says only that photography plans has no access

On Creative Cloud, in folder delete i want delete permanetly old file, but when i click "button delete" web notifi error 412, so i can delete file in Creative Cloud? and how do?.

Olá, gostaria de saber como posso ter acesso aos arquivos que estão na nuvem?Att,

I've got about 8GB of files in my "deleted" folder and I can't permanently delete them.  I select them all then select "Permanently delete".  It hangs there for a second and refreshes with error code "412".  Note that files are all "XD" files.  Other formats seem to delete fine.

Howdy,This morning I found that 'parcel_public_sharing' looked at and downloaded files I scanned via the mobile app yesterday. Yes, I searched high and low on the webz, but only found unanswered questions by other users. I also called support, and they did a great job of explaining what Acrobat is used for, and that the cloud is not literally a cloud. Alas, not helpful, since this part of the script had not been written. Very likely this is user error on my part, but since these were tax documents, I would naturally prefer they not be spewed about on the wide open digital prairie.Any help/hint appreciated.Thank you,C

I don't share files so what does this message mean: "Shared Files was opened and viewed by PARCEL_PUBLIC_SHARING"???

Allways only the seperated files can be downloaded.

I want to share my creative cloud folders with my developers and allow them to be able to extract resources from each item in my folders.They see my folders and items inside yet they fail to extractUf I share specific files then they succeed to extract.How do I fix this and allow them to extract anything in a shared folder?ThanksSarah

My mac has been crashing and telling me that there is no more storage or memory to run programs since a couple of days ago.I tracked down the problem to the CoreSync log file. The CoreSync-2017-08-23.log file is 72.42 GB. The CoreSync-2017-08-24.log file is up to 5.12 GB as of now, we are not at noon yet in this time zone. There are a few other files that are above 1.5 GB. Why are these so big?I tried reinstalling Adobe CC, but the files regenerated with the same size. I tried to erase the files manually but then Adobe CC wont sync the files, which is my best bet now.Im on macOS Sierra 10.12.6.Thanks.