Creative Cloud Services

Since yesterday i had some problems with the CC file syncing on my Windows 8. And today i still see the message "Unable to sync" on the CC. So what I did is I removed CC from my computer, deleted the files and reinstalled Adobe Creative Cloud hoping that the software will automatically download my files from the cloud, but that didn't happened . Now my desktop CC Folder says that it's empty.On the other hand i went on the web to check my files and when i logged in i see that my files are using 9.0 GB / 100 GB as usual nothing weird there, but whenever i try to open any file, the individual file page opens for half a second maybe and then it gets redirected to "Page not found" ...And now i can't download or access any of my files ... Does anyone has the same problem? Is there something wrong with my PC/CC or there is something wrong with the file servers or something ... ? Please help i do not want to loose my files ...

Hi,I have huge issues with the Creative Cloud App. I'm using Photoshop CC on two computers (windows 7, MacBook Pro Yosemite) and when working on the Windows 7 machine and syncing with the Adobe Creative Cloud App the files save on the cloud but are not synced when opening them up on my MacBook Pro. It always shows the error that it failed to sync. Have tried to quit the app, sign out/sign in but nothing works.

I've been saving my files on my laptop but they don't show up in my desktop files.  When I save something to the cloud from my desktop, they do show up in the files on my laptop.  I'm confused.. please help!!

Hello! I just shared one of my libraries with my friend and then the libraries tab got endless syncing. It's showing progress til 90% or maybe 100% and then does blink-reload the tab and starts syncing again and so on. It's very annoying and mess my work with libraries. Never seen it before, have tried to restart computer and stop syncronizing in creative cloud app, it never stops. Please help!

Hello! I'm not exactly sure, when this happened, but my Creative Cloud folder got, at some point, duplicated without notifying me. And I guess that was actually a function of CC. Maybe CC couldn't handle some System Update I've been installing, but atz one point, while I've been working on an Indesign doc that was located inside that CC folder, I wanted to add a Graphic I newly created and suddenly couldn't find it. It took me a while to actually find out that it was located in the GFX-folder of the old CC library while my Indesign file was located in the new one. So while I saved the graphic in an exact identical hierachy in the gfx-folder I couldn't locate it when I wanted to place that image in Indesign.I'm not perfectly sure, what I actually want to ask here, as this ... well ... it just sucks and I guess I wanted to point that out. Without my knowledge, the folder got duplicated and my content as well and every new content got splitted over the old CC folder and the new one. Not c

I created some files in Illustrator and they just don't sync.I don't know why.I looked at security permissions, and I don't know where else to check.The system is a Cintiq Companion 2.HELP!

HI, I have two CC subscriptions, one for work and one personal. I ran the work subscription in two computers at work and at home (when I need to work from home.) The problem  I find is that there is not two different CC folders for each subscription. When I log out from my work subscription, all my files for that subscription go away. Then when I log in again, they whole syncing process starts all over again. I chose to have two different subscriptions so not to mix my personal work with my work's. Is there a way to have a CC folder on my desktop for each subscription? In this way, when I log out from one account and go to the other the files of the account I just logged out don't get replaced for the files of the account I  just logged in.  Any help with this will be greatly appreciated.

I have zero files in the cloud at the moment, and yet get the "Some Files Failed to Sync" when switching WiFI. (Yosemite, MBP 2014)This most often happens when i switch to a public wi-fi such as the Starbucks, where I'm required to "Accept the terms" on a webpage.I'd love to use the cloud storage feature, but the constant synchronization issues make it extremely unreliable and I basically resort to dropbox.Please advise.

Hi, I have been using creative cloud for a while now and everything has been working fine. Then the other day I went into the creative cloud app on my desktop and could no longer see my files. The person who i am sharing the files with can still see them on his computer but i can only see them when i click "view on web" in the assets section of the creative cloud drop down.Do you know why this has happened? and how i can resolve it?Amy

I can't sync to my files In the CC desktop app Assets/Files/ I hit the "Start Syncing" button and get the waiting wheel, but never get to my files.  Up under the gear (settings) icon. it says file synch is off (and greyed out), and I go to Preferences/Files turn the sync to on and close the box, and it still under the gear (settings) icon. it says file synch is off (and greyed out).

After applying an update this morning all my CC files are displaying as 'Page Not Found' for shared links.Example, navigating to the PDF top of this list:

Basically I have had my creative cloud account for over a year and recently at work they just set me up with one. Can I keep both active on the same computer? My home laptop is sometimes used to do work so I would like to access files on either cloud drive as well as share program settings.Thanks in advance!

I am using a trial version of illustrator and have been working on a project for a week now and then today I went to open it up and the file shows up in recent files but says it is missing.  I checked in my creative cloud files folder and it is no longer there.  After opening illustrator again it no longer shows up in my recent files either.  I am trying to get this file back since I was almost done.Thanks in advance to anyone who has any advice or ideas!

just updated the Creative Cloud desktop app and now it wont sync my files.I tried to delete the whole package and re-install, but with no luck. And i tried to rename the CoreSync folder and delte the .db in \AppData\Local\Adobe\OOBEI'm on win8.1 - DKWhat to do??

Getting "Unable to sync files" error  - some will sync, some won't  - can't figure out why (I have early access to file syncing)All are jpegs - some are ok - some are not. Can anyone help?Screen shots: And this clikcing "Learn More" shows me: which shows me nothing in particular. I just spoke to one of the "customer service" chaps and he couldn't helpe me. He says the experts are all here ... hmmm ...

I am trying to get Adobe Exchange updates, and syncing my files.The CoreSync log has the following error:Migrator::CheckStormcloudConnection sErr=failed: when redirecting: Name in certificate '.assets.adobe.com' doesn't match server name 'assets.adobe.com'Thanks,Brian

Adobe Collab Sync unremittingly gives a "No Disk" error.  What I can't understand is the disk it requests can, on my system, be only a removable flash drive.That aside, is there some means of turning off these error messages?  They pop up almost every minute when Acrobat Pro is open.

I had a file which I deleted from my CC folder, but since then the CC server insists that it is still there, even though it isn't. I can't upload any file with that same filename, and I keep getting pestering messages informing me that this file cannot be synced even though there is nothing to sync. I have wiped every single thing from the CC folder and even gone so far as reinstalling my computer. Everything else and every other file works just fine, it's just this one filename that is particularly annoying. There's nothing to sync and nothing to delete! How do I get rid of this file off the CC server?

I just purchased a new laptop and downloaded adobe illustrator and adobe cc but now my files will not sync. It's almost as if its two seperate accounts but i use the exact same login and email as before. I also am unable to download the new creations from the new CPU to my mobile device as I could before. Can anyone assit me with this isse please? Thank you!

Can I sync my files from my creative cloud space to two different Macs?

I desperately need help in syncing my Macbook to my desktop(a Mac too) so that i can have complete access of my Mastersuite membership on the laptop as well.I know that we can sync 1 additional machine with an existing one...just don't know how.I am so underutilizing my membership and i feel awful.Please help.Thanks .

When i synchronise my CC, i lost some of my file. How am i fix it?

Has anyone else experienced this problem?

I have several files that loaded and took all my storage, how can I delete these files from creative cloud so that I can properly set it up

Hi All, Second time this has happened with an update to Creative Cloud Desktop App (Windows).Update completes correctly but then notice that file sync is going mad and is re-syncing everything but to the default location (usually user\username\ - in Win 8.1).Last time this occurred I seemed to get some loss of files.I've now let it re-sync everything to the default location and then resetting it to the previous location (where files are still present - but is on a different drive).Surprised to hear Support (Swati) hasn't heard this occur before but thought it worth putting it out there to both warn others and see if its just me!This was for definite with update 1.9.1.474 of Creative Cloud Desktop (And think it was with the previous mandatory release).Cheers,M